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Year-end FAQs for: Cloud Desktop

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Working Time Limits

Your normal working hours should be set out in your contract of employment. Unless you choose to (or you work in a sector with its own special rules) you should not have to work more than 48 hours a week on average.

 

Contractual hours

Your terms of employment should say what hours and working patterns are involved in your job. You might not have a written contract, but employees must be given written particulars of their main terms and conditions - including the working hours - within two months of starting.

 

The 48-hour week

Most workers should not have to work more than an average of 48 hours a week, according to the Working Time Regulations. The Regulations also give you rights to paid holiday, rest breaks and limits on night work.

Your average working hours are calculated over a 17-week period. You can work more than 48 hours in one week as long as the average is less than 48.

There are special rules for some workers, such as young workers, trainee doctors and mobile workers in the transport industry.

 

Young workers

If you are under 18 and over school leaving age (you are under school leaving age until the end of the summer term of the school year in which you turn 16) you are classed as a young worker.

Young workers cannot usually be made to work more that eight hours a day or 40 hours a week. These hours can't be averaged over a longer period. There are some exceptions to these rules.

 

What counts as work

As well as carrying out your normal duties, your working week includes:

  • job-related training
  • job-related traveling time (for example, if you're a sales rep)
  • working lunches
  • time spent working abroad, if you work for a UK-based company
  • paid and some unpaid overtime
  • time spent 'on-call' at the workplace

 

What does not count as work

Your working week does not include:

  • breaks when no work is done, such as lunch breaks
  • normal travel to and from work
  • time when you're 'on call' away from the workplace
  • evening and day-release classes
  • traveling outside of normal working hours
  • unpaid overtime where you volunteer to do so, for example, staying late to finish something off
  • paid or unpaid holiday
  • sick leave
  • maternity, paternity and adoption leave

 

Opting out of the 48 hour week

If you are 18 or over and wish to work more than 48 hours a week, you can choose to opt out of the 48 hour limit. This must be voluntary and in writing. It can't be an agreement with the whole workforce and you should not be sacked or subjected to a detriment (for example, refused promotion or overtime) for refusing to sign an opt-out.

If you sign an opt-out, you have the right to cancel this agreement at any time by giving between one week and three months' notice. You can agree this notice period with your employer when you sign the opt-out. You can cancel an opt-out even if it's part of a contract you have signed. If you work in certain sectors, you can't opt out of the 48-hour limit to your working week.

 

Who's not covered by the Regulations

Your working week is not covered by the Working Time Regulations if you work in the following areas:

  • jobs where you can choose freely how long you will work eg a managing executive
  • the armed forces, emergency services and police are excluded in some circumstances
  • domestic servants in private houses

 

REST BREAKS

Most workers have the right to take breaks, but whether or not you are paid for them depends on the terms of your employment contract. There are special rules about rest breaks fo some types of worker - especially those working in the transport industry.

Types of breaks

You will normally have a variety of different breaks from work. These can be broken down into three types

  • 'rest breaks' - lunch breaks, tea breaks and other short breaks during the day
  • 'daily rest' - the break between finishing one days work and starting the next (for most people this is overnight between week days)
  • 'weekly rest' - whole days when you don't come into work (for many people this will be the weekend)

The second and third types of break are almost never paid (unless you have to remain 'on call'). The first type is often paid but does not have to be unless your contract says so.

 

How much break time do you get?

The amount of break time you get is usually agreed with your employer. It may be written down somewhere or might just be part of your employer's standard practice.

The law sets requirements on rest breaks in two ways:

  • there are minimum rest breaks set down in the Working Time Regulations.
  • under health and safety legislation

Some people are not covered by the Working Time Regulations - mainly those working in the transport industry (see below for more).

Your employer must give you at least the rest breaks required by the Working Time Regulations but must also ensure that your health and safety is not put at risk. This means that your employer might have to give you more than the amount set out in the regulations, if this reduces a health and safety risk.

If you use a computer

If you use display screen equipment - computers, for example - your employer should plan your work so that you can take regular breaks from looking at the screen.

 

Rest breaks - a break during your working day

If you're an adult worker (that is, over 18), you'll normally have the right to a 20 minute rest break if you're expected to work for more than six hours at a stretch.

A lunch or coffee break can count as your rest break. Additional breaks might be given by your contract of employment. There's no statutory right to 'smoking breaks'.

If you're under 18 but over school leaving age (you're under school leaving age until the end of summer term of the school year in which you turn 16) you're classed as a 'young worker'. A young worker is entitled to a 30 minute rest break if they are expected to work for more that four and a half hours at a stretch.

The requirements are:

  •       the break must be in one block
  •       it can't be taken off one end of the working day - it must be somewhere in the middle
  •       you're allowed to spend it away from the place on your employer's premises where you work
  •       your employer can say when the break must be taken, as long as it meets these conditions

 

Daily rest - a break between working days

If you're an adult worker you usually have the right to a break of at least 11 hours between working days. A young worker has a right to a break of at least 12 hours between working days.

 

Weekly rest - the 'weekend'

If you're an adult worker you usually have the right to 24 hours clear of work each week or 48 hours clear each fortnight.

If you're a young worker (see above), you must have at least 48 hours clear of work every week. If the nature of the job makes it unavoidable, e.g. if you work split shifts, then the 48 hours could be reduced to 36 hours so long as time off is given later in compensation.

 

Exceptions to the regulations

The rights to breaks apply differently to you if:

  • you have to travel a long distance from your home to get to work or you constantly work in different places making it difficult to work to a set pattern
  • you're doing security or surveillance-based work
  • you're working in an industry with busy peak periods, like agriculture, retail or tourism
  • there's an emergency or risk of an accident
  • the job needs round-the-clock staffing (e.g. hospital work)
  • you're employed in the rail industry and you work on board trains or your activities are irregular or linked to seeing that trains run on time

Instead of getting normal breaks, you're entitled to 'compensatory rest', which is rest taken later, ideally during the same or following working day. The principle is that everyone gets 90 hours rest a week on average, although some rest may come slightly later than normal.

There are separate special rules for mobile workers in air, sea and road transport. The armed forces, emergency services and police are excluded in some circumstances.

 

Do you have to take your breaks?

It is recommended that you take your rest breaks, as they are there to protect your health and safety and it is your entitlement. Your employer can make you take a break if your contract allows them to.

 

What to do if you are not allowed to take a break

If your job is organised so that you can't take breaks, or if your employer does not allow you to take them, you should first raise the matter with your manager. If you have an employee representative like a trade union official or health and safety representative, they can take up the matter for you. Ultimately you can make a claim to an Employment Tribunal (or Industrial Tribunal in Northern Ireland), or to the Health and Safety Executive.

 

OVERTIME

Overtime generally means any work over the basic working hours included in your contract. Regulations say that most workers can't be made to work more than an average of 48 hours a week, but they can agree to work longer. This agreement must be in writing and signed by you.


Overtime pay

There's no legal right to pay for working extra hours, and there are no minimum statutory levels of overtime pay, although your average pay rate must not fall below the National Minimum Wage. Your contract of employment should include details of overtime pay rates and how they're worked out.

Overtime rates vary from employer to employer, some will pay extra for working weekends or Bank Holidays, and others won't.


Time off instead of pay for working overtime

Instead of paying for overtime, some employers offer 'time off in lieu' (TOIL). This is agreed between you and your employer, and any time you take off will normally be at a time that suits the employer. Some companies have rules on when time off can be taken, but others arrange time off on a case by case basis.


Overtime and payment for time off

Overtime is not usually taken into account when working out holiday pay or paid maternity, paternity or adoption leave. However, it is taken into account when the overtime is guaranteed and you have to work the overtime as part of your contract of employment.


Can you be forced to work overtime, or stopped from doing so?

Your contract of employment should include the conditions for working overtime. You only have to work overtime if your contract says so. Even if it does you can't usually be forced to work more than an average of 48 hours per week. If you're told to work more than this and you don't want to, you should first take it up with your employer.

Unless your contract guarantees you overtime your employer can stop you working it. But your employer must not discriminate against you, or bully you, by letting others work overtime but stopping you from doing so.

Your contract of employment should say what your normal working hours and days are, and this may include or exclude working on Sundays. Whether this counts as overtime working depends on your contract of employment. Workers in betting premises and in retail shops can choose to opt out of working on a Sunday.


Overtime for part-time workers

Unless it says differently in their contract of employment, employers will usually only pay overtime to part-time workers when they work:

  •   longer hours than are included in their contract (although sometimes they might just get their normal rate)
  •   more than the normal working hours of full-time staff (when they must receive extra payments if full-time staff receive them)
  •   unsocial hours for which a full-time employee would get more pay

It is a legal requirement that part-time workers must not be treated less favourably than full-time staff.


Changes to patterns of work

Your employer may need to change your conditions or patterns of work because of business or economic factors. However, your contract of employment can only be changed if both you and your employer agree to this. It's a breach of contract to change your working conditions without your agreement.


Finding out more about how your overtime is managed

Firstly, check your contract of employment for details of how overtime is worked out and what the rates of pay should be. If you don't have a written contract, you may find the article on contracts of employment helpful. Remember that your employer must by law give you written terms and conditions within two months of starting work.

 

What to do next

If anything is not clear, you should take up the problem with your employer. You might find it helpful to ask an employee representative, such as a trade union official, to help you. You should also look at the papers you were given when you started work, such as the written statement of terms, and an employee's handbook if one was provided.