Whether it's someone who has taken on employees for the first time, an established employer who has switched from another package, or an accountant who demands the power and reliability they require, BrightPay is becoming the number one choice in UK payroll software.
The batch RTI submissions is quick and easy to use, you can even select the employers you want to batch submit.
The integration with NEST is very good saves a lot of time, having it match then no mistakes are made.
I also really like the payroll journal export, especially as you have the option to create your own journals if the book-keeping software is not already supported or if you want something different to what is already created for you.
Great Payroll system, user friendly and support is always on hand from BrightPay Staff
As a free user, I cannot fault BrightPay in any shape or form. It far simpler to use than HMRC software. The UI is really friendly and helpful, always displaying helpful hints.
I use the Mac version, and just love its simplicity especially at the end of the month when doing the salary run!
I highly recommend this product A*****
BrightPay has taken out a lot of the stress and hassle of monthly employee payments, enabling me to spend more time on my business. I would recommend to all fellow start-up companies.
Excellent system. Easy to understand and help is only a phone call away. I'm so happy with Brightpay.
very easy to use. wouldn't be without it.
We started using BrightPay for the first time this year, and as a small company with less than 10 employees we have found it invaluable just for the amount of time saved alone.
We can now process payroll and pension submissions and produce payslips all in one place, in half the time.
The software is extremely easy to use, everything is streamlined and there are regular software updates. This is a great product and we have no hesitation in recommending it highly.
I have been very impressed with the ease of use regarding the BrightPay software and feel the cost is extremely reasonable.
We are a small company without vast back up concerning any payroll issues and have found the BrightPay support to be responsive, efficient and friendly, even when we were using the free version.
I would recommend Brightpay to new and long time payroll users. I now just use it for small businesses but having used payroll for large businesses before I can see that it would be a good investment. Try it and see for yourself!
I have recommended Brightpay to many people and all have taken up and are as impressed as I am with the software, cost, and support we receive.
BrightPay is simple, intuitive, and above all extensive in its capabilities. I highly recommend this software.
Payroll without the palaver - it just works!
I've got to say BrightPay Connect is one of the best payroll portals I have used!
I really like the new documents feature and I have been using it quite a bit recently.
I'm really looking forward to the timesheet function too.
The software was recommended to me by another bookkeeper and I have recommended this to another bookkeeper.
I have used the auto enrolment function for a few months. I found the program easy to use and the links with the pension provider very useful.
I am not given to gushing out comments. However, as you promised, the transfer from HMRC to BrightPay was very easy. I'm really pleased with just how quick and simple it was.
The system is nice and easy to use and it gives me access to all information. Thank you.
I wish to thank BrightPay for their support over the last couple of months on setting up with the scheme and look forward to having their ongoing support with the automatic enrolment and pension scheme. Many thanks as you've made my work a lot easier.
I recently moved from HMRC Basic Tools and I can't get over how easy it was to switch. Everything transferred very easily and all the employee information I needed was in BrightPay instantly.
I only just heard of BrightPay recently but I am delighted now that I found it. Since then I have recommended the software to a few other people to make the move from basic tools.
I love the fact that BrightPay give such good advice for everyone.
I had been thinking about whether or not BrightPay would be a good option for my practice, as I have been using Sage for years and its all I know. I have never had any free advise from Sage.
I have now decided that moving to BrightPay is a good decision for me, my clients and when considering the cost difference. There are so much benefits with BrightPay, I wish I had changed sooner!
A big thank you to Cailin Reilly (Business Development) and to Debbie Clarke (Support Team) for sorting out a mistake I made with downloading BrightPay.
BrightPay are the best! They will do and take care of everything that needs to be done with no worries of an employer breaking any law with TPR.
Well done and keep up your good work. I can assure you that this business is secure and ever going up & up. No competitor can compete with you.
BrightPay is so easy to use, it flows very nicely.
Having tried several Payroll software platforms over the years, I have to say that BrightPay is the easiest and best to use. It's really easy and uncomplicated to use, but has every function you need for payroll. Love it.
Very patient with people who are not very efficient with technology
The links to HMRC and standard printouts of monthly payslips are excellent - they both really helped me run my PAYE for my small business.
Importing employees and payroll history was very simple. BrightPay itself is a delight to use and, when you need it, the support is fast and knowledgeable.
Auto enrolment and RTI works really well. Overall I have no hesitation in recommending BrightPay.
BrightPay is a great payroll system, ideal for a small employer
I had been using Basic PAYE Tools until now and thought it was doing everything it should. Once I started using BrightPay I realised how much Basic PAYE Tools wasn't doing - Basic really is the word!
BrightPay is a class act which does everything for you. It gives extremely clear instructions and is very easy to understand and use. The whole process of working out and submitting PAYE and pensions contributions (including emailing payslips and submissions to HMRC and NEST) takes not more than 3 or 4 minutes on average.
I am really grateful to BrightPay. Please keep up the good work!
BrightPay is much simpler than any of the other programs I used. The payroll program and help sheets are easy to understand and operate.
The feature that appeals to me most is the personal service I get with my queries when I do anything for the first time, including automatic enrolment, and in my case transferring the data from one device to another.
It would be worth using BrightPay for the customer services alone!
Thank you for developing such a great product!
When I set up my business, I struggled manfully for about six months with HMRC Basic PAYE Tools before discovering your software. Setting it up was easy, even adding my company's pension scheme was simple.
Best of all, you've made RTI submissions a two minute task with no need to juggle government gateway numbers and remember what figures to put where!
You've done a great job and it's amazing that BrightPay is free for small businesses like mine with 3 or fewer employees. I've recommended your software to others and will continue to do so. Really well done and keep up the good work! Thank you!
Simple, effective and super friendly support staff!
I recently moved over from HMRC Basic Tools to BrightPay and I found it to be much better as it has additional services that meet my requirements.
Since changing to BrightPay about fifteen months ago, I actually enjoy doing the payroll. Many thanks.
I used BrightPay for my small business and I am very impressed. I can't believe how easy it is to use... I will definitly continue to use BrightPay
A superb payroll company, they have sorted matters out for me on numerous occasions. It is always a delight to speak to a member of the staff.
Having tried other software this is the least intrusive and easiest to use payroll system. I wouldn't hesitate to recommend it to anyone.
BrightPay is cost effective and easy to use from both home and office
A superb product, reliable and quick to learn and use.
All I could say about BrightPay is .. Buy it! .. You wont regret it!!
Reliable and helpful staff make the BrightPay experience a nice and easy one. No stress, very little wait time for assistance and friendly staff.
BrightPay is the best programme I have ever used. It is easy to operate and keeps totally up to date with fast-changing legislation.
The reports are fantastic and look modern and are simple to read. Compare that with Sage!!!
Your payroll software is easy to use and saves me time and hassle - which is vital in a 2-man business. Thank you!
Amazing software, excellent value for money! We are a payroll bureau and were unsure about transferring all of our client data from other software however it was really easy to set up with minimal issues!
BrightPay is much easier and quicker to operate than the previous provider and much cheaper for a better product!
As a small charity employer, the free licence has been hugely beneficial particularly with auto enrolment issues. Clear and easy to use and HMRC/TPR compliant with no additional work needed from me.
I have found BrightPay to be straightforward, intuitive and easy to use, especially compared to one of the very expensive payroll providers software.
As a small business BrightPay has enabled us to keep control of payroll processes in house. We are definitely more efficient despite the increasing demands of auto enrolment. Very satisfied with BP.
I couldn't believe how affordable it is, definitely customer focused as they put customers first instead of their own pocket
Have switched to this from a botanically named alternative and have found it cheaper, easier to use, quicker to process and it works better in terms of HMRC communication - e.g. notifying EA eligibility.
I REALLY enjoy using BrightPay. The Multi-Client ability makes it VERY easy for me to process each of my client payrolls with EASE and SPEED! I would like to express how brilliant BrightPay would be to other accountants.
Excellent easy to use software with no complicated jargon
I like the simplicity, no jargon, clear screen instructions and processes
Perfect for our needs as we only process one employee and there is no charge. Other software companies did not facilitate for printing payslips and yours does. I've found it easier to use than Sage too. Very impressed.
Very easy to understand with a clear user interface and helpful videos
Really simple product that's easy to use - any administrator can use it!
This software is simply amazing. Our organisation values the functionality and ease of use. It is a seamless transition from year to year with all the updates built in.
I would highly recommend this for small businesses who are looking for an easy to use, efficient and cost effective payroll solution.
BrightPay does payroll really well. Its gorgeous - have you tried sage? *puke*
Brilliant piece of software which I've recommended loads!
By far the easiest payroll package, easy to understand and fabulous videos to show the whole process.
BrightPay is an excellent solution for doing self payrolling for very small companies (e.g. one director ltd company). It saves time and gives very nice obligatory documents (payslip etc.). It is also quite flexible in settings.
Easy to use and understand for even a novice payroll user with added flexibility for users to customise their own reports. Excellent value for money.
Highly recommend this payroll software for ease of use and value for money. Simple and easy to use. Good support available.
Arranging to pay our first employee was a daunting task. I looked at software options to help me and came across BrightPay. It is free for us to use, simple to understand and very user friendly even for a complete novice.
It now takes me only a couple of minutes each month to work out pay and tax, print a payslip and submit the information required to the Inland Revenue.
Fantastic customer support when needed. Very user friendly and straightforward. Easy to upload to home PC even for a non-techie!
BrightPay offers a complete payroll package at a very competitive price.
An item in the toolbox for any small business. A necessity along with email, Microsoft office and a website.
For a tiny charity like us this has revolutionised our ability to perform payroll simply and efficiently. Thank you
Very user friendly payroll software. Compared to other packages I used previously, this software was a breeze to use and the tutorials on their website are great. I will certainly be using Bright pay from now on
The simplest way of processing a small payroll that is professional and reliable
This product does exactly what is says on the tin and having used it and been involved in payroll for over 30 years I can highly recommend its use.
Makes payroll & pension such an easy task! Saves a lot of time and money. Highly recommend.
No effort at all, overall as a first time employer I am finding it all a breeze.
I am just not tech savvy and even I can iron out any minor issues with relative ease.
The Customer Support have never kept we waiting on the phone and have always resolved my problems.
BrightPay is definitely a company dedicated to its customer base, and also perfecting their output, which I think is a key point – they concentrate on maintaining top class payroll software and great customer support at a competitive price, rather than churning out a vast array of products which does ultimately compromise quality, and I believe we see this with many other providers unfortunately.
Very easy to use, great customer service, and a clean and modern user interface.
Great user interface, lends itself to a more intuitive product, and a lot easier to use as well as providing a lot more functionality.
I have been using a bureau version of the software for several years and would not choose to use any other. It represents fantastic value for money, is easy to set up, easy to maintain and the support is second to none.
I have recommended it and only had positive feedback from those recommendations.
I think Bright Pay is really good value. I am pleased I bought it and I haven't looked at any other systems. I can have my wages (5 employees) completed in no time at all. I find BrightPay efficient and clear to use.
I am really happy with the services that BrightPay supply. It's a very professional company
It's a pleasure to work with something which has been so thoroughly well designed and built, and is so properly supported.
Very user friendly. Screen design and layout logical and easy to navigate. A joy to buy payroll software from a company not interested in maximising their own profits.
30 years of Sage usage and our accountant said have a go with the free trial - we never looked back.
The ability to speak to tech help very easily & the free trial gave us the confidence to swap.Great team in support a joy to work with.
Brilliant package for the cost. Completes all functions, PAYE, Auto enrolment, holiday recording, payslips etc etc the list goes on...
It does everything I ask of it, quickly and efficiently. Nothing is more than a couple of clicks away and if I do get stuck the support offered is first class
Many thanks for now flagging employee birth date and correct pay rate. It is very refreshing when software providers actually respond to customer feedback. Well done you lot for provind a GREAT product.
Since I've started using BrightPay, the software is really easy to use and there is a lot of support available. To add, BrightPay regularly host webinars to help grow our practice.
The transition from our other software was so easy - any queries are answered professionally and in a timely manner.
BrightPay has made my life so much easier. I use it to pay my childcare. It is so easy to use, it keeps my records in good order and I know that I will always comply with the law.
I can't recommend this highly enough. Super reliable, super fast, well supported.
The 'new financial year' arrangements are perfect (and I'm pretty critical). Many thanks, I recommend you to all and sundry.
BrightPay is such good value for money. Any teething problems are resolved quickly and support is excellent.
I use BrightPay for my small business and I am very impressed. I can't believe how easy it is to use... I will definitely continue to use it for years to come
BrightPay was our 1st choice for a small family business and we succeeded to run the process smoothly. Thank you.
All I could say about BrightPay is .. Buy it! You wont regret it!!
BrightPay was an absolute gem of a find (several years ago); it's simple to use, but contains all the sophistication needed for larger businesses and being free for small business it's phenomenal. Anyone using the HMRC basic software should seriously look at BrightPay.
BrightPay has freed my time up by its simplicity and speed of use. The more familiar I become with the payroll the quicker I find it to process monthly wages. You don't need any training to use BrightPay as it's so user-friendly.
I currently offer an AE service and have found BrightPay very easy to use. I would highly recommend BrightPay for payroll and AE duties.
I just wanted to send a quick note to say how impressed I am with the BrightPay payroll software.
I tried a couple of other payroll systems first and found them clumsy, confusing and generally painful to use. Once I discovered BrightPay I suddenly stopped dreading the weekly payroll and wondering how on earth I would ever know if HMRC got our submission!
All I can say is I have found BrightPay to be better that I first thought it would be. I am confident that my payroll is processed accurately. I find the way in which BrightPay sends the RTI information is so quick.
An important part of what I like about BrightPay is the excellent customer support. It's simple, just ring up - no long waiting times and you get help. I will continue to recommend Bright Pay to anyone who is thinking of a new PAYE system.
As a business owner, time is precious as I have many time consuming roles in the company. I wanted something simple and quick to use. BrightPay is very automated and intuitive. I was guided through the process of auto enrolment and setting up our chosen pension scheme without difficulty.
It has saved me time and I feel confident when I have completed the PAYE that all is correct. I have recommended BrightPay to several people and I tell them don't look anywhere else because BrightPay is so good. I have needed help from your support about Auto Enrolment and they have been very, very helpful. I will certainly be renewing my BrightPay next year - no doubt about that. I wouldn't even consider looking at another system because I feel BrightPay suits by needs.
This software has transformed the process of handling employees in small enterprise - the previous burden has been lifted off my shoulders, and it helps me keep abreast of my commitments to report and pay over money to HMRC like a dream. I can't recommend this highly enough.
We changed to BrightPay from Sage during this tax year to run payrolls for our clients and are delighted with both the software and the support. We haven't yet used the auto enrolment function but it looks very clear and user friendly.
Too often quantity seems to take precedence over customer satisfaction, but with BrightPay this just isn’t the case by any means – an absolute gem of a company.
Any questions we had were understood immediately and quickly answered. Please pass on a personal thank you to Alan Kelly, Brian O’Keeffe and Ann Tighe who have been outstanding in their support; nothing has been too much trouble.
I’m actually stunned that it isn’t the industry standard; perhaps it soon will be.
With the government putting more responsibility onto employers, BrightPay provides employers with all the necessary back up to carry out the correct procedures.
As a user of another leading payroll provider I see a gulf in the quality of client support and I've purchased my BrightPay software!
Not only did BrightPay payroll software save us money but also saved us time, it does everything we need from a payroll system extremely well.
I have used BrightPay for nearly two years now and I love it! I have recommended the software to all my colleagues. Its great value for money. It saves me time a does a great job. I can't recommend it enough.
I have used BrightPay for 4 years, I have clients with 1-2 employees and clients with 40 employees. This is a great program for any company size and it is very easy to use, has everything you need, and is it very good value for money, I would recommend this program to everyone who need payroll. Well done BrightPay!
As a small charity with limited resources I don't know what we would do without BrightPay!
Very impressed with BrightPay. I work as a bookkeeper and use other payroll software also.
BrightPay is best in my opinion as you get your queries answered quickly on a free helpline, they are the competitive in their pricing and they email payslips at no extra charge.
All data is held in the cloud so there are no worries regarding backups. Overall excellent software and I would recommend to others.
BrightPay has proved to be easy to use and our payroll can be done in about 10 minutes each month. As it's so straightforward to use it leaves us free to concentrate on growing our business and making it successful.
BrightPay are hugely beneficial to our business. An absolute bargain, everything you could possibly need and incredibly easy to use. Look no further - BrightPay are the best by far.
It appears to me that BrightPay is a company who still believe in giving excellent customer service. Unlike Sage (to them I was just an account number to "up-sell" their latest product) who are not bothered to quantify their customers' needs.
I've no regrets making the move from Sage to BrightPay. I'd recommend it to any business who wants an easy to use and simple payroll process. The customer support team are always there if you need help.
One can often be very wary and skeptical of free software, and often rightly so, but BrightPay works.... in fact not only does it work, it works really well.
It is clearly laid out, intuitive and caters for all of my payroll needs. Not only that but it has a helpline with real people that answer your questions... It just give me one less thing to worry about.
I've used the free version of this product for 3 years now, as 1 company I run has 3 employees and the other only 1. As I have to do a weekly payroll I've had plenty of practice using it, but it has been easy right from the start. The occasional time I've had a query there's been an email back from Brightpay within the hour. It's very user friendly and links with HMRC to keep my payroll up to date. As they generously allow small companies such as ours to use it for free, helps not for profit companies to continue to exist.
For start up companies with only a couple of employees BrightPay software is excellent. Setting up your payroll is easy as is reporting to HMRC.
The software was recommended to me by another bookkeeper and I have recommended this to another bookkeeper.
I have used the auto enrolment function for a few months. I found the program easy to use and the links with the pension provider very useful.
Having used Brightpay for almost 3 years now I am very happy with the service and would highly recommend it to anyone looking for payroll software
Previously struggled using IRIS but found their software cumbersome and their support rude and unhelpful. BrightPay is the complete opposite!
I have only required the assistance of the support team once at the end/start of the new financial year and our problem was resolved promptly. I have over 20 years experience in accounting, payroll and book keeping for many small to medium organisations.
During this time I have used a variety of payroll software systems. In my opinion BrightPay is currently the best software provider out there.
BrightPay is unique in offering the best quality payroll software to micro business like me at no cost! Can't thank you enough.
We are a 2 man operation and not financial/HR people. BrightPay allows us to easily do the payroll without the pain that we used to have with Excel spreadsheets. It also allows us to see that we have / haven't done the return to HMRC. We are grateful for BrightPay!
Running payroll has always been a time consuming thorn in the side for most accountants. BrightPay has reduced staff processing time, streamlined our PAYE and CIS return process, and has made our practice much more efficient.
And with emailed password protected payslips and CIS statements, our clients have a better service too. The thorn has been removed!
I regularly recommend BrightPay to those I know who have need of payroll software, it does everything that the more expensive software will do but it is in my opinion more efficient, easier to use and with greater benefits.
BrightPay is the very best software I have every purchased!
BrightPay is better because it is easy to use, efficient and problem free and complies with HMRC. To add to this as a registered charity, BrightPay offers the software free of charge. Win, win!!
BrightPay is a fantastic payroll system that is clear and easy to use, but with free support if you get stuck. It has everything you need to complete the payroll process and report on it.
Easy to use with great tutorials and excellent telephone support.
Has allowed our small company to comply with automatic enrollment in a cost effective way. I would recommend BrightPay to other businesses.
When running a micro business, administration takes up a large proportion of the owners time; BrightPay is an essential piece of software that reduces both paperwork and time.
It’s such a please to deal with a payroll software company who knows what they’re doing and can advise accordingly. As always BrightPay has given excellent service yet again.
I first started using BrightPay when I set up a UK company in 2007 and have renewed every single year.
Last year I bought a mac and I am on the mac version since - I have recommended it to everyone I deal with and they are all very happy with it too!
BrightPay is intuitive and I was able to start using immediately. Ideal for small businesses who do not have a dedicated payroll dept.
If you know how to do payroll, you can download and start using it straight away. I have already recommended it.
I persevered with a highly priced payroll software package for years. Then I found out about BrightPay from my accountant and I've never looked back! 100% easier to use and provides more for me and my staff.
Telephone support is rarely needed as the software is intuitive with "help" feature that provides 99% of the answers. For that rare 1% that persist I find telephone support is easily accessible, patient and they know their product well.
I switched to BrightPay recently and the move was very easy with excellent support when needed.
I am new to BrightPay this tax year and couldn't believe how easy it was to get up and running! It is easy to use and costs far less than other payroll software!
I moved over to BrightPay from Sage in April this year and I am so pleased I did. I only regret not doing it sooner! The transition was seamless and help was there when I needed it.
The Auto Enrolment feature works really well and at no extra cost unlike Sage who wanted to charge me a fortune.
The reports are easy to create which saves time and the ability to access different pay periods with one click is very useful.Thank you BrightPay, I am one satisfied customer!
I am a small employer and changed from HMRC Basic PAYE Tools very easily and now find that BrightPay's systems are very much more employer friendly than I was used to previously.
BrightPay is a fast and effective payroll tool that makes it easy for small businesses to process payroll, without needing any specialist knowledge.
It also saves you time and money, allowing you to concentrate on other more pressing business issues.
I have used several main stream payroll programmes and BrightPay stands head and shoulders above the rest. It is modern, easy to use and I love it! I have recommended it loads of times. Thank you BrightPay.
In my opinion Brightpay is about the best payroll and Auto Enrolment software in the market, easy to use and efficient. Totally reliable and aways up to date software. Keep up the excellent work
The BrightPay team and software has saved our business time and money whilst still providing a great service to our clients.
I've used Sage payroll in the past and moving to BrightPay was easy - not to mention cheaper when it came to auto enrolment. Much better to use than Sage Payroll!
The main reasons for choosing BrightPay are;
1. Totally fulfils our requirements
2. Easy to convert and move over
3. Simple to use and it is affordable
We really appreciated the help and advice given during our initial investigations by BrightPay support staff. It was very beneficial to us that BrightPay included free and full support.
After all these years I have paid for payroll software for only one employee and now using BrightPay I feel not only is it free but so much more user friendly as well.
From the start I found it easy to understand the programme, which contained every aspect of what was required to run my organisation payroll; when I needed advice, I found it easy to obtain through the Helpline. I thoroughly recommend BrightPay.
We have been impressed with BrightPay, how up to date it is, ease of use and the layout of the software itself. We have used BrightPay since RTI came into place and have even had good feedback from our clients (receiving payslips etc) who we prepare payroll for.
The fact that BrightPay is up to date with any new legislation helps us a great deal! Now CIS is part of the software has made life a whole lot easier. Overall 5 Star rating.
We are in our second year using BrightPay and it has proved to be as good a software system as we could have hoped for. It is extremely easy to use and customer service is excellent. The phone is answered quickly and the staff are very knowledgeable.
Having been so used to the uselessness that was Sage I love BrightPay and customer support is a total joy. You guys are fantastic and your software is comprehensive and excellently designed. I'm one happy payroll lady.
Cannot fault BrightPay - have used payroll packages for 30 years - easiest to use payroll package you will ever need. Whatever this product costs (which is so cheap) you would still want it. Please try it! - Forget Sage.
We needed to find a cost effective solution for automatic enrolment. We spent months researching various payroll solutions until we finally came across Brightpay via AccountingWeb. Our existing payroll provider wanted to increase the prices so much that we had to make a move to save money.
We needed to know that BrightPay was going to work for us!! Compared to our old software, it’s a breath of fresh air! It is so customer friendly and easy to use.
BrightPay is amazing value for money, and a great product as well. The customer service is among the best I have experienced, they are knowledgeable, friendly and have a very fast response time.
It's automatic reporting to HMRC is seamless and it is able to compute the small employer's NI relief, which many bigger, and supposedly better, systems cannot do.
BrightPay saves me so much time each month, easy to use, HMRC submissions are simple. I've yet to experience any issues with the software of customer services. Great product, great value.
BrightPay keeps us moving with the times. BrightPay saves us money and time. We have seen our business grow exponentially in the 5 years we have been using it. It allows us to offer the very best service to our customers.
BrightPay is the best payroll software that I have used in maybe 40 years. Support (WHEN NEEDED!) is exceptional.
Setting up my business this year alongside using BrightPay has made my life so much easier. Time spent doing my accounts would have been easily 70% longer if I didn't have BrightPay.
Would recommend to any small start-up business as a MUST to have peace of mind and your PAYE all secure and HMRC fully up to date.
We were a small company of three people and following a previous negative experience, looked for a positive change of our payroll provider. The main requirement for change had to be zero costs and unlimited help. Having read the reviews on BrightPay, we dubiously decided to give them a go and have not been disappointed at all.
If you are a small business, we fully recommend you change to BrightPay. The payroll is really simple and although we've only had to contact them twice, the quality of help from Customer Service is Outstanding!
Just want to show my appreciations by using BrightPay. I'm using a free version of the software as I'm the only employee. I have come across some difficulties like any other software or hardware you are using for the first time. To be honest with you I thought it's going to be a hell to deal with my enquiries.
The person who took the ticket was Niamh Shortall. Niamh made me feel special and quickly dealt with my issue. My problems are always dealt with professionally and speedily. Just want to say a big thank you to Niamh and all the staff. I'm sure all of them are professional.
Much appreciated and I will definitely recommend you to friends and families.
First time doing payroll (as an internal accountant) but BrightPay is such a great product is has made the process extremely easy and the customer support is first class.
I used to process my own companies payroll 11 years ago and farmed it out to a bureau. I added up the actual costs over the last 10 years and it was over 24k for a monthly payroll of approx 50 employees.
I was worried about bringing our payroll back in house for me to do and then I discovered BrightPay - WOW!
Its such as easy, straight forward, total package I can't believe what it costs in relation to other payroll software annual licenses. We are now so much more flexible than before having to pass all the info to the bureau for a certain date its a dream. If you're thinking about it, do it you'll save a fortune.
Simple, idiot-proof payroll. I had no payroll experience and was very nervous about tackling this but BrightPay makes it so easy.
BrightPay is so easy to use anyone with a little knowledge can use it with ease. You can rest reassured that your duties as an employer are being satisfied and all in less time than with other payroll software. I would recommend BrightPay to everyone.
We decided to consider BrightPay as an option because it had received very good reviews. I tested the software in a variety of situations and it was able to deal with everything with ease. Transferring our existing data to the software was simple. We decided to reject our existing software because the annual support had become expensive, even though in three years we had only called once.
ADP, IRIS and other outdated payroll systems have had their day, The new world is BrightPay for payroll processing. User friendly, practical and versatile software making running payroll easy and me look good!
BrightPay is a fantastic user friendly payroll package geared up for Auto enrolment.
We have saved time and money since switching to BrightPay.
BrightPay allows our Parish Council to comply with HMRC criteria regarding online reporting - I found it easy to install and set up.
It provides a basic but comprehensive service yet is fully compliant with HMRC requirements.
I used Sage for many years and was nervous about changing. The payroll experience is now a pleasure. The changeover from Sage to BrightPay was quick and easy. Payslips are easy to produce and information can be added for ease of understanding. Reporting is easy and flexible (what a change from the nightmare of Sage reporting). My clients are happy. I now enjoy payroll. The dreaded auto enrolment - now a pleasure!
If you're a payroll novice, like me - don't worry. Get BrightPay. Use it and know that you're getting it right.
I am new to payroll and with 2 members of staff, BrightPay is free to use. It is easy to use and I know that income tax and NI is worked out for me and I can submit information to HMRC with a click of a button - a real confidence boost!
The videos and webinars are really helpful too. I have recommended BrightPay to other Community Council clerks.
After trying 3 payroll software packages within the last two years, we have finally found a software we can trust in BrightPay.
From the programme itself to the support team we have not been let down thus far.
If clients ever want us to recommend a payroll package to use within their business, BrightPay is the first we suggest.
The BrightPay software is easy to use, offers a great value for money and includes free telephone support
I wouldn't hesitate to recommend BrightPay to both professional payroll bureaus, employers and single people alike. I have found very few problems with our switch over and I am a bureau processing well over a hundred payrolls. More of the same please!
Customer support has been a vital to us whilst setting up auto enrolment for our clients. The support team were on hand whenever we called to guide us through the process. Once we had BrightPay and NEST setup we were off and running. BrightPay is a way of life for us now.
The free package it offers to very small businesses like ours is invaluable and I recommend it for all businesses.
Having gotten super frustrated with IRIS I decided to take the plunge and look at other payrolls. While I was loath to this as new systems can be hard to get used to. I narrowed it down to moneysoft and brightpay, I’ve been trialing both systems over the last few weeks due to the fact that both have received very good comments here on AccountingWeb. Moving from IRIS due to increasing prices. Both are good for the price. I’ve decided to go with BP as I’ve a lot of clients staging this year. The AE is leaps and bounds ahead with Brightpay. Love the reporting facility too. BrightPay equals life saver.
We needed a 'tried and trusted' solution. We did look at SAGE as an option but decided against it as it was too expensive and it didn't seem too easy to use. We decided to use BrightPay because it is so simple and easy software to use.
Compared to the previous software that we were using this software has cut the processing time of wages down and substantially reduced the cost incurred to the club.
I absolutely love using BrightPay. It has reduced the time it takes to do my payroll to less than an hour when it used to take nearly three! It links to NEST and creates bank files making payments faster. It has built in letters and reminders for auto enrolment and really does the work for you!
I have just downloaded BrightPay and I am impressed – it is brilliant. I have been a customer of Thesaurus Software Ltd for some years now and have found it to be the best software I have ever used.
It is very user friendly and the support you offer is second to none, and with your latest product, BrightPay, you have excelled yourselves. Thank you, I am delighted.
Payslips are very clear and can be downloaded and emailed to staff. I would have no hesitation in recommending BrightPay to other companies as a first class payroll package that delivers what it promised.
Since changing to BrightPay it has not only been cost effective for the business but extremely easy to use and has made the auto enrolment process easy and stress free.
Having used BrightPay for 3 years as a replacement for HMRC Basic Tools it has been a real pleasure to use.
BrightPay offers better value compared to our previous supplier and we'd be happy to recommend BrightPay. You can actually save time and money!!
I’ve just bought a Mac for me to use for my business and on installing that version of Brightpay I found it was a slightly older release so it wouldn’t open my files. I emailed BrightPay about this and Niamh asked me to email me snapshots of my PC Brightpay files so you could convert to Mac files. I have all of my approx. 30 files ready to use on my Mac. This was done within about 1 hour (and that’s with me having to pop out halfway through sending across my files!)
I was expecting to have to wait a few days, so this service FAR exceeded what I expected. They are a credit to your team!
As a sole employee and director of my web design company, BrightPay has been absolutely invaluable. Not only is it ridiculously easy to use, fast and efficient, and updated regularly; it's free! What more could I ask for?
BrightPay is extremely functional and very good value for money. We moved from Iris in April 2015 and have not regretted the decision.
We have used BrightPay for about 15 years now, they have never let us down, a fantastic product that has developed as RTI and AE arrived. RTI and AE modules ready before dates needed giving us peace of mind. And no increase in their costs, unlike other providers. BrightPay has been a key resource for our business for a long time, we are very please we found it, thank you to all involved.
If like me you are not computer friendly and hate program changes this is the software for you. BrightPay make everything so simple to follow.
I couldn't do without BrightPay - it makes it all so easy. Foolproof. The software is efficient, prompt, keeps it simple and is easy to understand.
BrightPay gives us a simple payroll solution that is full of features, yet so easy to use. With just a click of the button we can automatically send all our employees e-payslips for that month.
It’s very straightforward to run and extract payment reports such as the HMRC real time information report.”
It has to be simplicity of the software. After working with a software solution that was very complicated, working with BrightPay is a breeze. The month end process now takes much less time, saving me much frustration and the company money
BrightPay is easy to use, intuitive and provides everything you need for payroll and pension. The helpline staff know their product well and are always friendly and able to assist.
Excellent payroll package with excellent customer service team on hand.
At last a wages program written by accountants for accountants.The HMRC attempt was a disaster. Written by computer geeks on a take or leave it basis.
From day one it's been a delight to deal with BrightPay - it's improved my relationship with HMRC - I can't recommend them enough - it's almost a pleasure to do the wages each week!
I love BrightPay for it's user interface and functionality and I love that the company doesn't charge excessively for it's program or at all for the pensions module to run along side of it. Great company.
Moving our payroll over to BrightPay was one of the best decisions our business ever made. It's an easy to use, visually attractive system, which lacks the complicated reports we had to overcome with our previous software - they're available at the touch of a button, which we love. The software has saved us time, money & effort.
I have used BrightPay for several years with the Bureau service and it has never let me down. The aftercare and personal attention is second to none.
I have recommended BrightPay to several of my colleagues and I know I can do this with every confidence they will never look at another software program for payroll.
I try and get as many people as possible onto BrightPay. It also makes my life a lot easier, not only is it far simpler, but the clients feel comfortable calling directly for help as they know they will get an answer without an hour on hold first!! Email help is also a godsend. Always a fast response. I’m a happy happy customer!!!
By moving to Brightpay we have been able to deliver the same payroll services as before at a reasonable cost but with the added extras of being able to email payslips and down the line to deal with the processes of auto enrolment.
Processing payroll via Brightpay does not seem quicker in time than our previous payroll but the difference in time is quite minimal. The difference in cost however means that we can keep our costs competitive.
Nothing on the market compared up to Brightpay. The interface is clean, crisp and modern. Every other solution we looked at on the market is failing miserably. How could we resist?
Could I just pass on my thanks to Caoimhe for the support she has given me with problems I have had setting up BrightPay and NEST. The problems were created by me but nothing was a problem for Caoimhe.
Her support via telephone and email was excellent and the system is now running smoothly. RTI and Pension submissions work seamlessly and the software is powerful yet easy to use. I shall be highly recommending BrightPay.
We are using BrightPay for almost 5 years now and we have never looked back. BrightPay stood out amongst its competitors because it is so straightforward and easy to use. Within 30 minutes of downloading the free trail, we felt confident that this was the payroll solution for our company.
Your payroll software and customer help line have been wonderful. I would recommend Brightpay to anyone.
Really great software. I am a Xero fan, and they have just released their integrated payroll software within the accounting software - it is not a patch on BrightPay!
I find BrightPay very user friendly and good customer support. Keep up the good work!
Recently I have dealt with Vicky and again your support and attention afforded me has been nothing less than superb. I complemented her on her great patience with me. Your company is blessed to have staff who project such a positive image and whenever possible, I will be recommending BrightPay.
I only wish that in my dealings with a myriad of companies over the past forty years that I could have received half the positivism that I have received from your staff.
A simple thank is totally inadequate to express how appreciative I am of your wonderful support, patience and expertise which came to my rescue repeatedly last week. I wish to thank you most sincerely for being such an outstanding help to me.
To put it mildly you have been a wonderful help to me and I feel ever so much at ease. I firmly believe you go above and beyond the call of duty in your assistance. It is a pleasure to ring BrightPay for help at any time.
I have used a number of payroll software packages over the years. Brightpay has been the only one which has provided everything I need down to the finest detail, very easy to use and in the 4 years I have used it I have only encountered 1 problem which was swiftly dealt with. Looking good for 16/17.
Brightpay is excellent. I have been using Brightpay for the past three years, and it is faultless, intuitive to use, and inexpensive.
I transferred over my 15 clients last year to Brightpay. The ease of use, lack of bugs and helpful and knowledgeable support people have confirmed to me that I did the right thing. At a fraction of what I paid before I have a much better service with a company who seems to care what its users think.
I shall be using their new CIS option this year, thus saving more software costs. I am also looking forward with confidence to using the auto enrolment option, having had awful experiences with my previous supplier.
Brightpay is easy to use, great support, CIS function, Auto-enrolment handles all letters etc.
Unlimited clients and employees all for £199 plus Vat for bureau version - can't go wrong with that! I trialed Moneysoft at the same time as Brightpay but chose BP.
I previously used HMRC Basic PAYE Tool (BPT) but when auto enrolment came was introduced, BPT would not adapt or cater for my employer duties. I needed to look for another solution to help me process my automatic enrolment tasks for my employees. Sage was recommended to me but I decided it was not for my small business needs as it was too expensive.
BrightPay was recommended to me by a customer of ours. They too are a small business and she had downloaded the BrightPay 60 trial. Our customer had said that she liked BrightPay and that it was easy to use. On her recommendation I decided to go with BrightPay and I bought it. I also find it easy to use.
The layout is very refreshing and easy to use, it isn't cluttered and everything you need is easy to find.
If you ever have any problems the support team are always very helpful and have a good understanding of the software also, which is sometimes not the case with other software we have used.
After many years with Iris, we switched to Brightpay, and wish we had done years ago!
Any little issues or queries are very quickly ironed out or explained, and they do actually listen (and implement) to suggestions for improvement.
Compared to the excessive charges, sub-standard support, and regular technical issues with PAYE Master and IPP, Brightpay are a dream! So glad to have found Brightpay,and I hope this company never changes or gets taken over.
One of the Trustees accidentally stumbled across Brightpay software on the internet, it was a Godsend, we couldn’t believe it at first, the free access & support to the charities turned out to be true, helps with the smooth running of the charity a lot, providing instant and accurate data, any of our volunteers can use it as it is easy to use, submissions are always on time, professional stationary, HMRC approved, most importantly saving the charity money and time, which anyone delivering or involved in community services knows is a blessing.
Having used Sage and various other payroll programs until recently, I must tell you how much of a joy your program is to use - straightforward, attractive and well thought out, I only wish I had found it sooner!
Assuming its RTI capabilities reflect its current simple, attractive and well thought out design, I will definitely be moving my current clients over at the earliest convenience, and advising all new clients that Brightpay is the way to go for payroll.
Keep up the good work Brightpay!
I have been using BrightPay payroll for two years now in my payroll bureau. I find that it has all of the functions that other, more expensive, programmes have and a few more innovative and very useful functions.
The programme works perfectly with RTI and in my 30 years of experience in preparing payrolls I find that BrightPay is the best product that I have used.
The support system is efficient and friendly and always willing to help. I would thoroughly recommend BrightPay to any business.
When we found BrightPay we were impressed with the simplicity of use and also the many tutorials on a vast number of topics to help set up and run the payroll.
For our practice, BrightPay allows us to process our payroll clients quicker and easier. It also helps us foster good relationship with our clients.
Everything we need for payroll and CIS is literally at our fingertips. We recommend BrightPay to anyone and everyone. It's simply the best.
I have been using BrightPay bureau software since the beginning of the tax year and have found it to be the best (and cheapest!) software I have used yet. The interface is simple and pretty much self-explanatory, but if you have a problem, the support is excellent. Would highly recommend.
I have just finished the dreaded end of year on PAYE- RTI and I feel absolutely stupid for not finding BrightPay before. It was so easy I am convinced that I have missed something. But I did work through your great end of year check-list.
I set up the software in February and my, probably very stupid, questions were answered almost instantly by email by Alan Kelly. This in itself is so much better than waiting on a premium line from France where I live, for the HMRC PAYE Tools helpline to say that they don't know the answer so put me through to the technical team for another hours waiting to be told that "The version you are using does not auto update, you have to download the software again!!". Is that Stupid or what?
We are a very small company with just two directors and have never paid more than £5 in total Tax & NI through PAYE. But PAYE-Tools' inability to handle Annual pay dates properly, generated demands for £20,000 estimated unpaid Tax & NI bills which took months and the need to get our MP involved to sort it out.
So thanks very much for your fantastic software and the fact that it is FREE for under three employees is amazing. I still think I've missed something though!
Thank you very much. Your level of customer service is outstanding and though I am a believer, unbelievable for a programmer.
I have been using software since 1990 and must confess that this high level of professional, courteous and timely support is not very common.
Very easy to use, does everything I need and costs nothing for my small business! Can't ask for anything more :) keep up the excellent work.
Our company was searching for a new payroll software that is easy to use and manage but most importantly that it is HMRC recognised. As the HR/ Payroll Manager the task fell on me to find the right software that will fit in with our accountancy services.
I came across Brightpay via the internet. I researched further and found that the system was very easy to understand, easy to manage and truly ahead of the times. Their tutorials are excellent and easy to follow.
I signed up for one of their FREE webinars regarding Auto Enrolment and decided right there and then to go with them. Brightpay’s knowledge on current HMRC regulations are very current and concise.
I saved the best for last – Brightpay is an excellent software but I think the gem of the company is their Customer Service Team.It is the best I have encountered so far and my colleagues agree. Whether it is a phone call or email, someone is always there to help you. I have asked for assistance from the very menial issue to the most complicated matters and not once did any of them make me feel inadequate, they are courteous and committed.
In a world that is becoming so distant and digital, it is truly refreshing to get such personal touch and their team and management must truly be commended to the highest level and it goes without saying that we look forward to continuing an excellent working relationship with them.
Having transferred to the new Bureau version of BrightPay (with over 50 clients) I was impressed at the ease of operating this payroll package which has obviously been designed for the future. It is straightforward and logical to use, both for the smallest client to the much larger.
The personal telephone and email support is outstanding and immediate. You deal with a small team of people who get to know you by name – unlike the big payroll operators – very important if you have a problem.
I have no hesitation in recommending BrightPay and I am in the process myself of transferring a recently acquired payroll bureau over to BrightPay from one of the well known payroll providers.
As a seasoned professional, I have used many pieces of payroll software however, BrightPay is the first software I have felt comfortable enough to let my clients use with minimal support. It's simple to use, packed full of functionality and well priced. It really can't get any better than that. Well Done!
BrightPay was recommended by my accountant. I have always used HMRC payroll for 1 employee and BrightPay is far superior as it can do so much more than HMRC payroll. I no longer have to import data into a payslip BrightPay does that for me and it is first class with help for auto enrolment!
Very useful for a small limited company like mine. I am very appreciative of your software and your pricing policy. Saves me a great deal of money, time and energy. Thank you.
I find BrightPay extremely user friendly and as such have never needed to contact customer support. Keep up the good work!
We have run our PAYE for up to 100 employees in house since day one. We started off with SAGE Payroll and ran with them for many years increasingly baulking at the cost. Finally made the decision to move and went onto 1-2Pay for a year but found that to be too clunky and rigid and went back reluctantly to SAGE. Hated it again so after another 3 years moved this year to Brightpay.
Bearing in mind changing your PAYE software is a major task if you have more than a few employees, its a big step into the unknown and untested. Have to say 5 months in and so far so good. Really helpful online tutorials. Support that answers the phone or emails. Fully configured and flexible (to fit various employee types and pay structures easily) at a very reasonable price; providing a payroll solution at a small fraction of the SAGE costs with a far better level of support and service.
Anyone struggling with the high cost and poor support offered by SAGE might find this payroll software a viable and positive alternative.
I've tried other payroll software providers and found them to be lacking in user friendliness etc. even the .gov offering was lacking and gave up the ghost on first submission. That's when I found BrightPay at 11.30 pm on day of submission, got it up and running and submitted before midnight.
I have phoned BrightPay people with regard to a few problems with my lack of understanding of wages etc. a couple of times and had instant knowledgeable replies which put me on the right track. I've never had such knowledgeable people at the end of a phone before! Even tax office has you going round in circles before you get a vague answer.
I've no need to look for any other software whilst BrightPay is around. Using BrightPay will give you a brightday... it has for me!
Love the flexibility of the software, being able to change amended payslips. Great not to have to calculate holiday pay. Reporting excellent, i.e. PDF files easy to download.
This is our first year running payroll in house and Brightpay is the first software package I have used. Before choosing Brightpay I did trial other packages, but I chose Brightpay due to it's user friendly software and the excellent support received by email and phone.
Since running, this live support has continued to be superb; customer service is excellent - any queries are answered immediately in a clear and concise manner.
It's just better and more simple to use than many of the other software packages on the market. I'm really impressed. It's a pleasure to do the payroll!
Using the BrightPay bureau package for more than 2 years. Highly satisfied with the product. Highly recommended! Thanks BrightPay
Only used it briefly for a very short term employee but was amazed at how intuitive and easy it made the whole process for me doing payroll for the first time ever! I had tried 2 other products that were industry "standard" and found them to be virtually useless in comparison.
As a new customer (from Sage) I found the whole process very easy. I only had one query that was sorted on the spot - I wish I had found BrightPay years ago
Have spoken to Ann Tighe on a few occasions and she has always been friendly and helpful. Queries answered every time, very happy with support received. I used BrightPay as a sole trader 3 years ago and loved it. Then moved to a company which used moneysoft and 12pay and hated both. Now I've moved jobs again I was delighted to be able to move back to BrightPay.
Even though it is more expensive than other offerings on the market, I am more than happy to spend the extra as the software is so much better, and the support is first class.
I have recommended the software to other ICB bookkeepers that I meet with regularly, (and others via online forums) and hope to see some new bookkeepers using your software soon, especially with auto enrolment looming. Thank you BrightPay, you are an essential part of my practice.
As I work on my own, I need to have complete faith in the software I am using and on the support network. I do not feel alone, as each time I have rang BrightPay with a problem it has been sorted out immediately,and the staff have all been so friendly, knowledgeable and helpful - thank you all.
Outstanding software. Does everything I need for payroll in next to no time. Totally intuitive. If only all software was as good as this. If anyone mentions payroll to me I tell them about your system.
BrightPay is very cost effective. Our clients love the reports we send to them. The addition of a CIS facility is wonderful. We have also recommended BrightPay to a number of non payroll clients who do their own payroll. I wish I had found BrightPay years ago.
Really impressed with the product, so much so that I am surprised it is not already the industry standard for payroll as it is excellent value, easy to use and the outputs are superb! So much so I have made countless referrals to associates, to which have moved from other larger providers paying so much more per annum until now.
You are treated with respect, your problem is never too much trouble, and even if you are a bit of a technophobe you are not treated or talked to like an idiot. BrightPay has always been first class in its support and its end user ease of use - it has been exceptional from the outset. I have been using it since 2000 so nearly 15 years.
We are coming up to four years of using BrightPay and I would not use another software system. It is simple, straightforward and very easy to use.
The team behind BrightPay are fantastic - they are always there if you have a problem and always respond immediately, which you don’t get very often with other software providers.
We recommend BrightPay to all our clients who do not use us to do their payroll and would highly recommend it to anyone who is not using it at the moment.
I use the free version in a very small setup with a single employee in a church. The way BrightPay works helps me not only with the mechanics of payroll and tax but also understanding the requirements.
Having previously used other payroll packages, BrightPay is a breath of fresh air, very user friendly, and with excellent support from staff who actually seem to want to help.
Thanks for a great demo today BrightPay. Enjoyed it so much we are now using your software. Your helpdesk were excellent with a few minor queries I had when setting up. Really looking forward to using your software properly. Also your CIS assistant software has saved me and my clients a lot of time.
For anyone thinking about BrightPay, we are trying the software for the first time, and have run our first auto enrolment. We love it! And for any hiccups the support staff have been great too.
I am running BrightPay successfully for a number of clients and have also recommended your software to clients who run their own payroll. They are also more than happy with the product. I cannot recommend BrightPay enough!
BrightPay is by far the best product of it's kind. Support is exceptional and, in my opinion and experience, unsurpassed. Support, as always, was top class.
I have had a tricky problem, and your team have been fantastic, never made me feel stupid, and been exceptionally helpful. I have always found Bright Pay to be useful and the team helpful. I do not know what else is out there on the market so I can't compare, however I do think it represents exceptional value.
Very easy to use and pick up, with little or no payroll experience.
Have just started using BrightPay this financial year, having taken over from our accountant. Really easy to use and plenty of helpful support. 10/10
I just want to tell you how good I think BrightPay is! I am a bookkeeper and have used many computer packages, but I think BrightPay is brilliant.
I have recommended it to various people (clients and friends) and find it easy to operate and it prompts me when there have been changes (which seem to happen with more frequency than ever before).
Thank you BrightPay. If you have ever used Sage payroll, you will know why I am so impressed!
We started using Bright Pay Bureau at the start of new tax year to help us with Auto Enrolment. I can only say how easy the transfer process has been and how user friendly the programme is. The support is second to none, the staff are friendly and helpful and nothing is too much trouble. A real pleasure to deal with.
When we accidently stumbled across Brightpay software on the internet, it was a Godsend, we couldn’t believe it at first, the free access & support to the charities turned out to be true.
Any of our volunteers can use it as it is easy to use, submissions are always on time, professional stationary, HMRC approved.
We all thank you so much Brightpay – well appreciated.
Niamh today helped me, very patiently, roll over my 14/15 data on one laptop in to the new 15/16 system on another.
I have consistently found your support staff very helpful indeed.
I would just like to take this opportunity of saying how wonderful your software is, its easy to use, very simple and in lay mans terms.
So thank you and an even bigger thank you to your support staff they are so helpful regardless of how many times I ring.
We've been using the 2014/15 trial version and have found it very well structured with an excellent user interface. We're looking forward to getting fully switched over to Brightpay for the new tax year.
BrightPay has fantastic telephone support. I find it extremely user friendly and the interface is easy to navigate and use. The auto enrolment process for me has been extremely stressful. I really needed help with the various duties I had to perform to comply with the law. I did phone the customer support on several occasions. They were patient and understanding with me and helped me understand the whole process better.
The support received from BrightPay today has been fantastic. Instantaneous and super helpful, thanks Alan.
A great company to deal with that has a super product. Here are the reasons I like to use this software:
- Very easy to use. Many clients can’t believe it is so good for the price.
- The support line answers the telephone quickly and you get to speak to a person, there’s no ‘press 1 for’…… or insulting messages like have you tried looking at our web site.
- Queries are always dealt with promptly.
- The file online routine works well.
- You can use blank payslips or email slips to keep costs down.
- It handles SMP/SSP etc. with no problems.
- Processing time is quick.
- You get a new program every tax year. This means there is no panic at the year-end like with some big providers where you actually have to upgrade their program.
I could go on and on! It really is very good!
We started using Brightpay this year after our previous payroll provider wanted over £500 per year to enable Auto Enrolment. Migrating our data into Brightpay was very easy even though we were part way through the year.
We went live with Auto Enrolment in October and it has been a doddle. Brightpay works out when our employees need to be enrolled and the enrolling and opt out procedures are easy to carry out.
It has built in support for The People's Pension so exporting our contribution file and uploading to the pension portal is really quick and easy.
Overall we've got an easier to use payroll system than before and saved money, win-win all over.
As a small employer & a payroll bureau I have found Brightpay to be simple to use, easy to understand and it has reduced the administrative burden on my businesses significantly.
It has a clear and simple interface that is easy to pick up and remember ensuring that Brightpay is light years ahead of other payroll products on the market!
The purchase fee represents fantastic value for money and the fact that it includes both telephone and email support demonstrates their confidence in the software.
I am so glad I found what is easily the best payroll software on the market at such a good price.
I'd like to commend your staff in the highest possible way for the fabulous service they have given me, when I have been in difficulties on more than one occasion. On the various occasions that I have been in contact I have received nothing but the very highest courtesy and cooperation. I found Denise to be superbly and on top of her job; efficient, helpful and unbelievably patient. She is a gem and deserves ten out of ten.
We needed a payroll software package that catered specifically for the needs of an SME. BrightPay suited our needs perfectly. We tried everything we could think of to make BrightPay struggle but we found nothing. BrightPay had the ability to do everything that an SME could need.
I just want to say that I find your webinars very helpful and informative. I am very inexperienced in UK payroll, and it's such a relief to know that I can depend on BrightPay to keep me right. I've used Irish Thesaurus payroll for many years, and I know that the product and the support is second to none. I will continue to recommend it.
Having been processing payrolls for in excess of 30 years I was aware of the issues in changing payroll system especially mid-year. However I have now been running my payroll bureau using Brightpay for 4 months, initially in parallel with my old system and have found it simple and easy to use.
The staff at Brightpay have proved to be helpful and clear with their instructions. I would have no problem with recommending Brightpay.
A breath of fresh air !! An uncomplicated, user friendly payroll software that is RTI compliant and flexible enough to handle any of the requirements you may have for payroll.
Having spent years with the same supposed market leading software I feel I have finally joined the 21st Century.
BrightPay makes the entire process of auto enrolment really straightforward. Auto enrolment (AE) is so simple and the whole system is customer friendly. I recommended it to my accountant today and told him it was easy to use and at a good price with high quality support.
We find BrightPay uncomplicated and we like the simplicity of the processing. It makes compliance fairly easy. It's just fantastic!!
I switched to Thesaurus about 10 years ago and have never looked back. When we first switched, I found the product to be of great value for money and it included full customer support.
I was frightened that this may be a price to reel in customers with hefty increases around the corner. I was assured this was not the case and I am pleased to say the price did not increase for several years. This is testament to the honesty of this company who are a delight to deal with.
I review our software providers every year. It is a market that moves very quickly so you have to. The fact that I have stayed with this provider for so many years says a lot.
A great company to deal with that has a super product.
After shopping around with packages that couldn't deliver what we need, I've trialled BrightPay and tested it with staff joining mid-year, zero hour contracts, calculating holiday pay, pay rises, and joining the pension scheme after a few months.
BrightPay has been able to calculate and log all of these so I'm sure it will prove itself in time saving on payroll and increasing accuracy - and its lovely to use - a friendly and helpful system.
I am using Brightpay and its Auto Enrolment functionality on a regular basis. I find the upload of the pension file from Brightpay into NOW Pensions site a smooth and easy procedure and it only takes a few clicks.
BrightPay is a great product that exceeds expectations and fits the needs of my business perfectly. A key benefit for me has been with the fantastic customer support team who have been a fabulous help over the past two years. I would have no hesitation in recommending BrightPay. Thank you.
I used to have Sage, which is terrible for trying to get a person on the phone never mind one that can actually help, so I am incredibly appreciative of the fantastic service from you and the team at Brightpay, it makes a world of difference to my working life!!
BrightPay processes payroll, prints payslip, communicates RTI information and submits information to our chosen pension scheme (NEST) all with ease. My monthly payroll takes me 5 minutes to process.
We chose Brightpay as it's so adaptable. They actually listen to our concerns. We really like the ability to be able to email payslips.
We think the price is fantastic. The fact that it is backed up with a free full support service is an added bonus. We find the online tutorials to be very useful too.
BrightPay is a really impressive product, and you can clearly see the developers have placed a lot of emphasis on the software being user-friendly, and it delivers with every aspect. More recently we started processing Auto Enrolment for our clients, and the module is seamless. Time is valuable, and we no longer spend vast amounts of it waiting for technical issues to be rectified, so allows us to concentrate on our core business.
BrightPay - A breath of fresh air…