Absolutely delighted, brilliant program easy to use and extremely helpful online seminars. All this and a very affordable price. Highly recommend to anyone wanting a program easy to use and wonderful support when needed.
I am a retired Chartered Accountant and have used Brightpay for a number of years for a couple of small payrolls for two small charities where I am Treasurer. I think the product itself and the support that is given are absolutely brilliant and I have absolutely no hesitation in recommending Brightpay to anyone who needs payroll software. I give it 5 stars.
Brilliant software, simple to use and great customer service.
Well done BrightPay. Up until March of this year, we used the payroll software of Quickbooks, which had been a source of utter frustration for a year. I happened to find BrightPay on the recommendation of a customer, who had, had the same problems with the Quickbooks version. I cannot recommend BrightPay enough, it caters for all our complex needs. It is so simple to use and has so many features, I feel the need to let as many people know as possible. RTI and pension transfers are seamless and robust. With BrightPay Connect our employees have constant access to payslips, P60's old and new, and gives them the opportunity to inform of any changes in their circumstances, which when authorised, transfer through to the payroll program. I have rarely come across a more stunning piece of software. Well done again.
I have just ran my first payroll in house using BrightPay, after years of outsourcing it. I haven't had any formal training for payroll but with a combination of the online tutorials and support from migration I felt confident with everything I was doing. Our transition was not as easy one as we had lots of internal changes, and yet BrightPay still made it possible.
I particularly want to thank Marzena from Thesaurus Software and Ian from BrightPay who worked through my queries together in such a timely and friendly fashion. They made sense of all my requests, even when I couldn't articulate them well, and have made me excited to manage our company payroll with such a user friendly software.
For a hospitality company the Connect aspect and Holiday Calendar are a real bonus too!
We have been using BrightPay for a couple of years now, and it was one of the best decisions our business made, so easy to use, great value for money, and if I happen to come across something I do not understand the support team have been fantastic at talking me through what I need to do, they have been so friendly and helpful. I am not the best person with tech so support like this is so great for me.
Thank You BrightPay. You brought some sunshine and smiles into my life. Your file transfer service worked so well compared to other software I use.
Is it normal to love your payroll software? Perhaps not, but I do! I have been using BrightPay for almost 2 years now and I am constantly impressed at the ease of use and speed of the software. It's Lightning fast. Quick to load and backups are near instant. With the Coronavirus, support has been excellent too, swiftly providing updates to deal with new pay features such as the furlough scheme. I am constantly impressed. I have recently started using the Mac version since I subscribed to BrightPay Connect and synchronisation between my two computers has been simplified perfectly. Along with direct submission for auto enrolment pension schemes, it goes to show that BrightPay is a true alternative to perhaps better known payroll solutions. I have never felt the frustration I used to frequently experience since switching to BrightPay. It's just so good.
BrightPay is an outstanding product. The software is great to use and supports all day to day payroll, pension, reporting and CIS functions with ease. The support and customer service is the best I have ever known. Nothing is ever too much trouble for the BrightPay team. BrightPay Connect is another fantastic product and ensures the secure delivery of payslips, reports and other essential HR documents to the right people at the right time.
BrightPay have been amazing throughout this entire pandemic with the constantly changing CJRS legislation, ensuring that employers and payroll professionals have always had up to date software to use, as well as support provided by their support team and through their informative webinars.
Previously I have used several other payroll packages, and I can honestly say that over the last 5 years BrightPay is the best I have ever used, and I can highly recommend them.
We went with the free trial first but within the first hour of playing around with the software it became clear that this is the one that would work the best for us. And I say this after having looked at other big names. I know that making complex processes simple is not an easy task at all, and BrightPay certainly delivers on their promise there of making payroll easy to manage. Your software is so well designed that it is genuinely and extremely intuitive to use.
Excellent customer support, very quick to respond.
I have only just this month started using BrightPay - where was I all these years using other software which is incomparable to BrightPay! I am discovering new things all the time on this fantastic software. It is by far the best I have ever used.
I have a payroll bureau licence and would definitely recommend BrightPay to others I know who are accountants that have a payroll department for their clients & of course to any other payroll administrator.
We had used many other payroll packages and not really got on with any of them. When we found BrightPay we could not ask for more. It is so easy to use and the reporting is perfect for what we need.
With the extra bonus of BrightPay Connect we can provide an excellent service to our clients with a professional looking finish. Keep up the good work and keep developing an excellent payroll package.
I think BrightPay Connect is absolutely fantastic, I have only been using BrightPay for 1 week as I started a new job, and from going from using Sage for 6 years I was hesitant to use something different. However it is all so user-friendly! Its great that you are incorporating the document side of things too.
In my previous job I had to set up a separate HR system and it was a huge task and took hours and hours! I also found that employees were reluctant to use a new system, however as they can book holiday from BrightPay Connect, it was almost an incentive to use the system! The fact you have combined the 2 together is fantastic.
BrightPay is an excellent payroll program. What stands out for me is how it takes care of Auto Enrolment automatically, which is even more of a godsend now re-enrolment dates are coming up. Slick modern interface too makes it a dream to use.
Switching to BrightPay has been a treat. It has a superb feature set. It's a lightweight application and incredibly fast. No more time waiting for clunky outdated software to load. Near instant backups and competitive pricing.
BrightPay is so simple and easy to use! Unlike other popular payroll systems, BrightPay offers and clean, fresh look with all the features necessary - and none that you don't. I recommend BrightPay to all of my payroll associates and to any small business owners who need to run their own small payrolls.
A first rate product, very intuitive and backed up with responsive customer support. BrightPay is a significant asset for our practice.
Can't recommend BrightPay enough. Have been using as an independent payroll provider for 3 years now and the support has been fantastic. Great value for money and always adding new and useful features.
I dealt with a lady called Marzena recently; she was very knowledgeable but what stood out for me was her manner which was exceptional and deserves acknowledgement.
This is our first year with BrightPay having reviewed other major brands. We can honestly say that BrightPay is by far the best in every category. Thank you so much.
Having had experience of a number of different payroll software products in the past, some were more expensive, some would crash, and I have not had any issues with BrightPay, or any issues with End of Year Updates. All of the reports I require are readily available, and it is relatively easy to use.
BrightPay has provided us with us an excellent payroll tool that enables us to provide a first class service to our clients.
A very user-friendly and efficient payroll system with good telephone support.
Excellent package, easy to use, user friendly, can navigate the screens with simplicity. Whenever I have contacted the BrightPay support team, I get a response promptly and query is resolved. Would strongly recommend!
I run a small bookkeeping and payroll service and I definitely could not do without BrightPay! What's better than having a payroll that's user friendly, does everything for you and has an excellent support team!?
Excellent package - makes life so much simpler Brilliant and prompt customer service. Highly recommend the product.
BrightPay is very straightforward and easy to use. The reports and payslips are clear & easy to understand. BrightPay Connect is a great bonus to the payroll & clients are happy with the information it gives them.
Moved from Sage two years ago and I have never looked back. I love the functionality, the constant improvements and new additions without constant requests for more money to access them. Keep up the great work!
BrightPay is a very good choice when choosing your payroll software. It is very user friendly with easy to follow instructions at a fraction of the cost of some of their competitors. In addition the customer service team are always there to help.
Straightforward payroll software with good telephone support, what more could you want...
We moved to BrightPay from Xero and haven't looked back. An excellent platform for anyone considering Payroll Software.
Great software and very easy to use, the support team obviously know how to use the software.
Have used BrightPay now for 3 years and am very satisfied with the system and would certainly recommend to any new user.
After using other payroll packages for several years I was highly delighted when I discovered BrightPay. It was the easiest, fastest and operator friendly software I had ever used. The reports are very comprehensive and emailing payslips and reports to clients and employees is so easy. The time I save per payroll is great and the affodibilty of the package and the different scales make this the package to choose.
I switched from another provider to BrightPay Bureau 3 years ago and have been impressed and delighted with the service and functionality since day one! The customer support is one thing that is exceptional and puts them miles above any competition.
Having moved from a different software provider, we have found the features on BrightPay more user-frienly, especially the reporting functions. The feedback from our clients is positive and we're looking forward to future developments. Customer support have been extremely helpful to the point where we have asked for additional features and they are put on"The Wish List".
Good, practical, easy-to-use payroll system at a fair price. The helpline is friendly and knows the software extremely well.
Having used other payroll providers, BrightPay is the most user friendly system I have used. The automatic integration with NEST and the auto-enrolment functionality is second to none.
BrightPay is a simple and streamlined payroll system which rivals the more-expensive and more-well-known providers.Katherine Bright
BrightPay is an easy to use payroll software tool and the support services are good too.
As business owner / managers, we are often on the run with not much time to get payroll done. We find BrightPay a quick and easy solution. It offers a robust and reliable solution with a good breadth of funtionality.
The software is easy to use, looks great and has good functionality.
I would award BrightPay 5 stars. Over the years, I have used many other software programmes but have found none to be as good and as easy as BrightPay. The system is easy and outstanding, the staff are very pleasant to deal with and the help service time-wise is outstanding. So to coin the old saying..... I have tried the rest, but now I am with the best!
Very happy with the software. The API integration with pension providers such as NEST is excellent and saves me a lot of time. I would highly recommend this payroll software both for its ease of use and the value for money.
Having tried various payroll software, BrightPay is far superior to anything else on the market and their customer support is superb.
I used to use HMRC Basic PAYE Tools for my payrolls. It frustrated the living daylights out of me and was recommended BrightPay. I use the bureau version and it is fantastic - saved me loads of time and if I ever have to call the helpline they have always resolved the problem very quickly. I highly recommend this product.
I transferred my payroll bureau from Iris purely because of their spiralling costs, and I'm glad I did. Not only am I getting better value for money, BrightPay is a far superior product anyway.
BrightPay is the first payroll software we have used which is truly fit for purpose. The functionality and straightforward approach of the software is second to none, and when paired with the fantastic customer support and value for money, it makes BrightPay the payroll software provider of choice.
This is a great program, so simple that even I can use it! Have recommended to several clients who are doing their own payroll, with total success. Thank you!
Simple to use and saves time with emailing direct from programme to clients and their employees.
I have recommended BrightPay to all the HR and payroll managers I know. I attended a payroll summit a few months ago and found I was not the only one recommending BrightPay so by the end of the seminar majority of the attendees have said they will sign up with BrightPay. BrightPay is user-friendly and easy to understand. I have used a lot of payroll systems in the past that are complicated and quite tedious to use, BrightPay has changed all that for me. Highly recommended!
The staff are always helpful and they demonstrate full confidenced of the products and resolve our queries instantly with smile and professionalism. They deserve high commendation.
Really happy with BrightPay payroll software which we have been using for many years. BrightPay has to be the best payroll software on the market and has excellent support staff. Well done!
BrightPay is user friendly, has been easy to use and easy to navigate around the various screens. BrightPay Connect has been very helpful in ensuring that the firm is GDPR compliant.
We've used BrightPay Bureau software at Digital Payroll since 2013 and it has been by far the best all round software.
I have only recently transferred to BrightPay from Iris. I am so pleased with it that I have already recommended it. It is easy to use and the support don't mind answering even the most basic questions.
An easy to follow system and user friendly. If you make a mistake it is not the end of the world and things can be rectified without too much fuss.
Have used BrightPay for 4 years. Constantly improves - great value for money and helpline usually answered quickly.
The software is straightforward and easy to use and takes very little time to complete the tasks each month.
Using BrightPay has revolutionised the way we manage payroll as a practice. The staff are always extremely friendly and helpful, and especially attentive to suggestions.
We used to use Sage. Now we use BrightPay and I wish I had found it earlier.
Smart software, user-friendly and good value for money. Without doubt, a good decision to switch over.
We were looking for a Payroll software and came across BrightPay. We are not great at technology but we are finding BrightPay easy to use for payroll and HMRC RTI submissions. We have had a few teething setups (our issues) but the BrightPay support answered our queries very promptly and resolved all the very minor issues we encountered by email really quick. We highly recommend them.
Having previously used Sage payroll software, I wish that I had used BrightPay much sooner. It is such an improvement and so much easier to use.
Really happy with BrightPay payroll software which we have been using for many years. This is our first year using BrightPay Connect and we are so pleased with it as it has enabled us to automate more in the way reports and payslips are delivered to our clients. Really love the approval feature. Well done!
I have been using BrightPay since October 2018 and it is so much better than the software that we used previously. I get my work done much faster, and it is just so easy to use. I think I have made about 4 or 5 support enquiries and the customer service was excellent. Creating my own reports takes minutes, with our old software I would have needed a training course! If Carlsberg made software then it would be almost as good as BrightPay.
BrightPay is FANTASTIC software if you have one employee (a nanny, a child-minder, a home help) because it is free and simple to use. I cannot recommend it highly enough. It has saved me so much time and hassle.
Being a small business, with three employees, BrightPay has been fantastic in making our payroll process as simple as possible. The staff are happy to be able to connect to the portal online and the prices are very affordable for us.
I've used BrightPay for my payroll services for a number of years now. I can absolutely recommend this product. It's easy to use, easy to learn, the support is brilliant. Prices have just increased but they are so worth it. Thank you BrightPay, my stress levels are much better since working with you.
Over 29 years of processing payrolls and using many of the software suppliers that are out there, I have to say without fear or favour that BrightPay is simply the best. The software is brilliant and on the odd occasion that I have hit a snag it has been sorted out within an hour (whereas I have had to join long queues before with other providers and waited over a whole day).
Great software, does the job with minimal hassle, manages hourly paid employees with overtime very well. Very pleased I switched to BrightPay.
Great software and brilliant customer service!
Our charity uses BrightPay and BrightPay Contracts for all our payroll and staff contractural policies. Very easy to use and great additional support by email or phone if needed.
Since starting to use BrightPay several years ago I have found the software to be very user friendly and customer service support exceptionally good. I would recommend this payroll package to any employer.
Really easy to use; it just works and is very intuitive. Excellent customer service too.
BrightPay is very user friendly and easy to learn. All the features are very useful and the customer support is great. I would highly recommend for any company needing payroll software.
Fantastic product. Have used Sage before and BrightPay has better functionality and is easier to use, easier tailored report production, a better look and all at a cheaper price. I'm also very impressed with the speed of the support team replying to emailed queries.
BrightPay was a niche discovery. After previously using various payroll software, which were either too complicated, not fit for purpose or too expensive, BrightPay gave us hope that a decent software did indeed exist. I now praise BrightPay where I can to other workers in the industry and feel confident knowing that when they try they would not be disappointed.
This was so easy to set up from a previous payroll who could not provide the uploads. BrightPay customer service representatives where helpful on set up and were with me every step of the way, no question to small they were enthusiastic to answer and support us.
When our accountant suggested we use BrightPay I was sceptical about change as I have used Sage payroll for the last 9 years and was used to the program and how it works, we downloaded BrightPay and after half a morning training with our accountant, I can honestly say that we won't be going back to our old program, BrightPay is so easy to use and we are pleased with the program and support.
Quick, easy and hassle free. If there is a problem their staff are friendly, patient and always eager to help!
Always very helpful. The webinars are extremely informative.
BrightPay is an excellent piece of kit for a small but fast growing business like mine. I don't have the time to spend on paperwork BrightPay takes minutes and payroll is sorted and submitted to HMRC. Thanks BrightPay
BrightPay is such a simple intuitive software package for all payroll needs, I have used it for Pensions, SSP, SMP and SPP all so simple to use - and all applications I have not used before, their help option is excellent and the information clear to understand.
Having used various payroll software over the years this is certainly up there with the market leaders but at a much more cost effective price.
I have 5 clients who all previously used Sage payroll products, I have now converted them all to BrightPay due to the cost benefits and excellent customer service.
For a small user such as myself, who is just starting out in payroll, the software is great. It is easy to calculate things like holiday pay, etc and it provides great payslips for my employees. I have taken on 2 employees for the first time in the last year and have found BrightPay great for helping me manage the additional admin involved in pensions, etc.
We have used BrightPay for several years and have been consistently impressed by how easy to use and reliable the software is. Any time I've wanted to double check anything the support team have replied to my query quickly and thoroughly. 100% recommended.
Having used Sage Payroll for years I found that changing to BrightPay was easier than the former payroll and so easy to use with links to our account system. I would definitely recommend anyone to change
As someone who is not very technically minded, I have found BrightPay a very easy system to use and any difficulties that I have encountered have been quickly and efficiently dealt with by the customer service team.
Very user friendly software at reasonable cost. Easy to comply with auto enrolment responsibilities.
As a bureau we have used BrightPay for 2 years. The software is well laid out and the helpline is very good with queries quickly dealt with.
Nice simple program that makes running payroll easy and stress free
Very user friendly and excellent value for money. Screens look very professional and are easy to navigate. Compared with the payroll software I used before BrightPay is a joy to use.
Great, simple payroll software, it does exactly what you need in an easy way
There no more useful tool better than BrightPay. Very helpful and absolutely amazing.
Simple, clear but efficient payroll software. Very user friendly and excellent customer support.
Have been using the software for over 5 years now and when occasionally have had a problem it has been solved very quickly. Highly recommend this package.
Excellent time and money saving software for small business owners who are time-strapped!
BrightPay is a simple to use system to keep track of payroll. The online tutorials cover all aspects and explain in very simple terms what to do. For the price it is a very good piece of software that certainly saves time and effort.
As a small charity, BrightPay's free software is very much appreciated, particularly as it is so clear and easy to use. The webinars are straightforward, clear and answer all one's questions. All the necessary reports are there at the touch of a button and regular updates provide confidence and peace-of-mind. Our IT company recommended BrightPay and we have no hesitation in endorsing that recommendation to all.
I have used Brightpay Bureau for a few years now and have always found it easy to use and excellent value for money. It has been adapted really well to deal with auto enrolment and improvements are constantly being made to keep up with changes in the industry.
I was new to payroll and found BrightPay to be easy to understand and use. I was expecting payroll to take me hours each month but your system is so user friendly that my payroll is completed in 30 minutes! Your customer services team were very helpful when I needed advice and I have gone on to recommend you to other local businesses. Thank you for simplifying a task I was dreading!
BrightPay is an excellent, easy to use product that has made my payroll processes fast, efficient and effective. It does the thinking for you!
We found BrightPay two years ago but allowed our payroll manager to talk us out of changing because of the disruption. What a waste of a year! This year however we decided to switch to BrightPay.
There was nothing on the market that came anywhere near BrightPay in cost and ease of use and the more we use it the more we love it. We also have Bright Contract and although we haven't been able to use it for our clients yet because of time constraints we are very impressed with what we see.
Used Sage Payroll for many years until my accountant's office recommended BrightPay. I changed over to BrightPay on their recommendation and found it a much better system. Very easy to use and much cheaper.
I would recommend BrightPay to anyone. I was able to set up our pension scheme with no hassle what so ever. The software is very well priced in comparison to its competitors, and in my opinion, it makes running payroll so much easier.
Have always enjoyed friendly and clear support from BrightPay. Unlike other providers their support at difficult times is always reliable. Thank you BrightPay.
Another great year using BrightPay. Never has payroll been so straightforward. So grateful BrightPay is kind enough to provide its software free to a small charity.
After trying numerous payroll softwares, I have settled with BrightPay. Easy to use and efficient. Their connect platform provides transparency between employees and employers.
BrightPay is excellent, easy to use payroll software which has been expertly built. Having used various payroll packages in the past (Sage, Selectpay) and although BrightPay is aimed at smaller organisations, it trounces Selectpay & Sage for usability. It's excellent!
I have recently moved our entire bureau on to BrightPay, and having previously worked on Sage and STAR in other bureaus I am extremely impressed with the quality of the product, the excellent friendly customer support, and the pricing structure.
BrightPay handles all day to day payroll and CIS functions with ease, the pension integration tool saves us a lot of time on a daily basis and the connect self-service platform is fantastic for delivering reports and payslips by secure means. I would highly recommend BrightPay.
This is an excellent software for employers and I would highly recommend it to anyone.
I believe BrightPay is one of those rare gems you occasionally discover. It offers great functionality for the payroll overall, but is exceptional at its intuitive handling of Auto Enrolment. And all this at a very cost effective pricing structure. Thoroughly recommended... to anyone!!
Being a small company we can actually use BrightPay for free, but on using the software and the amount of time and hassle it saves it is well worth the standard edition fee which we are happy to pay.
For a small business with limited accounting and payroll expertise, BrightPay has been a great support.
I moved over from Iris and the difference in quality of software, ease of use and support has been excellent. I should have moved across a long time ago.
Features such as RTI and pension integration have made running payroll extremely easy and cloud access for backup, leave management and employee access is superb.
I prefer to use mac products and BrightPay seemed to have the best user interface and support for this platform.
I was daunted about processing payroll for the first time until I used BrightPay once. As soon as it became clear how easy the process was keeping track of pay, sick leave and holidays as well as working out the tax amounts which is done automatically by BrightPay, I decided to downloaded the software.
The software automatically updates, links automatically to my chosen pensions supplier and sends out payslips and email notifications with such ease.
I didn't think I could ever be so happy using payroll software! It takes a huge chunk of effort out of my tasks as a sole director.
For a very small employer, BrightPay software and helpline services are really good indeed.
BrightPay is easy to use, quite powerful in terms of reporting, and integrates beautifully with the HMRC RTI system. It's perfect for me as a micro business but I can see how well it would scale up.
BrightPay is very easy to use and when I needed support the customer service team were very helpful.
Used HMRC Basic Paye Tools for 6 years, downloaded various other software providers in response to auto enrolment. Was not really happy with any off their layouts.
Downloaded BrightPay, which I immediately was able to navigate and easily set up auto enrolment. Even my accountant asked what payroll I used and I was happy to recommend BrightPay.
BrightPay is a user friendly payroll package for any employer, and very cost effective when compared to other available products.
We moved from a competitors software which we had used since 1986. BrightPay was so much easier and carried out all the new pension requirements with ease. I am so happy with the tech support - always happy to answer and very easy to get through to.
Payroll can be daunting for beginners but this software helps to make it easy and manageable and has really good online help.
I used Sage Payroll 50 before BrightPay. BrightPay is so much better. Highly recommended.
BrightPay is an excellent payroll package, with great NEST integration at a fraction of the cost of major competitors. It's an easy to use program with easily to customise reports.
At last a well designed intuitive payroll package that is attractive and easy to use. The online help and telephone support is excellent. With the advent of workplace pensions and strict compliance, it is important to have confidence in a payroll and pensions product; BrightPay achieves this efficiently.
We run BrightPay as a bureau and are very pleased with the product, support and updates. The pension enrolment is made so easy and I cannot fault the product.
I would recommend it to any company as a way of taking all the time consuming efforts out of payroll.
BrightPay's simple and clear user interface allowed us to bring payroll processing in-house in a cost-effective manner, reducing the workload and cycle time for processing monthly overtime and payroll, as well as administering our pensions auto-enrolment process.
Excellent system. Easy to use. You can phone and talk problems with helpful, knowledgeable staff.
I am delighted with BrightPay. We are only a very small company but it has made my bookkeeping so simple and especially for the annual return.
BrightPay makes it easy for small businesses like mine to be in control of their own payroll. Intuitive and clear functionality helps us to manage payroll in-house. We've been using it for 4 years. Highly recommend.
We recently switched from another payroll software to BrightPay. BrightPay offers excellent value for money at a fraction of the price we previously paid. We are saving time in processing payrolls, the system is much more intuitive, the interfaces with Pension providers is a vast improvement on the previous provider.
Very user friendly and inviting interface. I have found it much simpler to operate compared to other products on the market. It is even better now it has also integrated CIS and automatic enrolment features.
We have moved over to BrightPay from 16 years with Sage this year. The process was straight forward with no problems. It does what it says it will and no errors so far. Staff re-training was minimal and I have had no demands to return to sage.
We moved from a contracted out approach to payroll, to using the BrightPay software. Remarkably as well as the cost savings which were the reason for the switch, we have also found that we now save time on our payroll every month by doing it ourselves!
For a small business BrightPay is fantastic. Was paying nearly 10 times as much for a big name competitor which might have been fine for a bureau but was overkill for a business with 25 employees. Wouldn't hesitate to recommend.
I have used BrightPay since 3 years ago and am very happy with the software and with the customer support. I would recommend it to anyone looking for a payroll software. It is a great value and very easy to use.
We switched to BrightPay from Sage Payroll when auto enrolment came in. The product is intuitive, easy to use, flexible and great value. I often recommend BrightPay to other finance professionals.
BrightPay is an easy to use payroll software for me. I have been doing payroll since calculating it manually about 30 years ago. BrightPay seems to incorporate lots of useful features.
I have been using BrightPay for 4 years now. The software is easy to use, stable and the phone support its excellent with no long wait to get through. Probably because they don't receive many calls due to the great product.
BrightPay is just so easy to use & payroll now takes me possibly 5 minutes per week - a huge plus is that on the very rare occasion I need advice with BrightPay I can speak to a living person - ticks every box!!
As a payroll personnel I have used other software in the past and was nervous to switch over to BrightPay as it seemed too easy to be true for the cost of it.
However I was wrong to be nervous, the software is so simple to use and does more than our previous software!
Very happy with the software, it is continually improved and the support is excellent.
Your company as a group defines what a software company should be. You and your team continue to stand head and shoulders above any other software vendors that we deal with as far as quality of the product, quality of support, and knowledge of the product by those who do the supporting.
I have used BrightPay for many years, it was the first professional payroll I turned to when HMRC Basic PAYE did not fulfil my requirements any longer. I would never use another payroll software as I have found BrightPay so easy to use and, if support is ever needed, which is very rare due to the ease of use, I get a response with full instructions within twenty four hours which is amazing, just like BrightPay. BrightPay by name and BrightPay by nature. Excellent product, completely faultless.
BrightPay is a simple and intuitive software application to use. Updating from financial year to financial year is a simple process and I have not lost any data for years I have been using the application. This software makes payroll very easy and is highly recommended.
BrightPay makes running payroll so quick and simple. My employees love that their wage slips can be emailed to them and are readily available when needed.
I recommend BrightPay to other charities all the time. For organisations beginning auto enrolment, other payroll providers have high cost additions which complicate and confuse the process. I have supported three charities with auto-enrolment and all have moved to BrightPay and found they've saved time and money.
We used HMRC Basic Paye Tools last two years but moved to BrightPay because of Automatic Enrolment's coming in this year. The transition was very easy and monthly payrolls became much easier. The customer support is excellent. An outstanding product considering it is free for a small company.
BrightPay has changed my payroll experience!
So simple and easy to use, and if something isn't obvious, a phone call to support always sorts it out straight away... and it's amazing how quickly the phone is answered (not like others, no 30 minute wait!).
Would highly recommend it to anyone.
BrightPay really helped me, as a small SME, in automating to a large degree the payment of salary, pension, HMRC deductions and so on. The software (MAC version) is pretty good and BrightPay provide excellent notes on how to complete year end and other important HMRC related work.
If you are a small business owner you can do your own payroll very simply with this software, I do it and all I need to do is press a few buttons when it is set up
I moved from HMRC's free PAYE software to BrightPay due to an increase in employee numbers. The interface is so intuitive and the process so streamlined that I wish I had known about BrightPay before.
I chose BrightPay because of its advertised easy import from HMRC's Basic PAYE Tools, and its transparent pricing structure. I will stay with BrightPay because of its quality and ease of use.
BrightPay has become a key element of our Auto Enrolment compliance system, with the automated alerts for employee pension actions an essential aspect of ensuring obligations are met correctly and on time.
Superb low-cost payroll software which is easy to use and has excellent user-friendly customer support. Payroll processing is simplicity itself and the secure back-up facility and the automatic links to HMRC and Pensions are invaluable.
Fantastic payroll provider - easy to use and help small employers with all the day to day AE, updates, reporting to HMRC on time never missing deadlines...highly recommend to anyone.
I never usually complete surveys but in the case of BrightPay I make an exception. Credit where credit is due I am delighted to find BrightPay and use it now for my payroll and pension requirements. As a novice I find it easy to use and saves a lot of valuable time. Thankyou Brightpay keep up the good work!
For just two employees neither of whom are enrolled for pension purposes the service is 100% perfect for retired employers like me.
Happy to recommend unreservedly. User interface is friendly, online demos are helpful. Has way more features than our previous software (which cost a lot more).
Customer support always go the extra mile to help & support with queries
BrightPay is so user friendly it is popular with both clients and my internal staff. You can pick it up and start working on your payroll in a very short space of time. I store my data files in the cloud and BrightPay give you the full power of a desktop application with the flexibility of access that comes with a full cloud product, which is an ideal way to work.
The Auto Enrolment functionality is also the best I have seen and it certainly takes the head ache out of AE.
As a small charity BrightPay has removed the monthly hassle of payroll and pensions allowing us to concentrate on our charity beneficiaries.
We have been using BrightPay for 2 years now and it is great. It is very simple and easy to use and I have recommended it to a number of people.
BrightPay is the most straightforward and easiest payroll I have ever used. It is also the best value for money.
It keeps the payroll part of our business as extra admin free as possible. It does the job without workarounds and keeps everyone updated. The software just works as you would expect it to.
We switched to BrightPay April this year. BrightPay is hundreds of pounds cheaper than the previous supplier, is more user friendly, offers all aspects you will need and has a fantastic online / customer support!
BrightPay is an innovative payroll software that is easy to use and cost effective. In addition, the technical support team is excellent in terms of response time, product knowledge and being very professional in resolving queries. I would recommend this software to anyone.
After using another payroll product for many years, I needed to find something that ran on a Mac and was recommended BrightPay. I set it up very quickly, entered all the necessary details, processed the monthly payroll (was fortunate I did it on month 1) and it was quick and painless. Very pleased with the product.
Just excellent - no other words to describe it!
These people know how to design a system that is very easy to use. Sometimes developers can over complicate matters but this is extremely user-friendly and would thoroughly recommend
I was recommended BrightPay and was not very sure how I would get on after using Sage for years. All I can say is it is very user friendly and certainly not so complicated. I would recommend them - Well done to BrightPay.
I just started a new business and so searching the internet looking for software. I found BrightPay and straight away I knew it was for my company. I paid and downloaded onto my computer and it was so easy to use even with no experience in this field. Thank you for making things so easy to use.
BrightPay is a good value for money and very user-friendly interface for payroll in the UK. Very good HMRC, NEST interfaces and accurate calculation of pay, deductions etc. Payroll journals are very good and reduce effort.
I've been using Brightpay for the last few years to process payroll for my small business, in that time additional duties such as RTI Reporting, Pensions, etc. have become mandatory requirements for business owners -
BrightPay have integrated all of these features into their software, making processing your payroll a breeze. And best of all, it's free. Thank you BrightPay.
I have used BrightPay for a number of years now and have found it very easy to use. I have always found the team very helpful and always strive to resolve any problems immediately.
The only software I ever recommend!
As a small business with two employees I have found it very helpful. The support team has always being patient and solve all my doubts and issues. Thank you.
Changing to BrightPay from Sage payroll not only helped my pocket, but the time saving for processing payroll was invaluable. I like the simple no nonsense way the software just helps you get on with the job. Good work guys.
BrightPay is a godsend for auto enrolment, it's features are extensive and it continually assesses leaving no room for human error and manual assessing
The customer service was excellent when I needed it and as a new user i found the software very easy to use.
Easy to set up and very user friendly, especially for Auto Enrolment. Confident with the software as updates are regularly provided and help is readily available if needed. Saves time on manpower and would recommend.
BrightPay has shown itself to be an easy to use bug free payroll software, which we use in both branches. The ability to print payslips onto blank paper is a cost saver. Its integration with both RTI and auto-enrolment work very well. I just wish all auto-enrolment providers worked with BrightPay to allow such easy updating of data.
Great software, I use both the free version (under 3 employees) and the paid version for another business. BrightPay is simple to use and quick. I'm very happy with BrightPay payroll software.
I have found this software amazing after using Basic Paye Tools from HMRC, especially with the Auto Enrolment features making things a lot easier, and payslips being printed, as had to do it all manually before.
I have now introduced BrightPay as the payroll software to 3 companies I have worked for as a finance manager. I have worked with various other payroll software systems previously and BrightPay is by far the best.
This is an excellent tool for a small business, it is simple and easy to operate even for someone with no previous payroll experience
I only have one regret with BrightPay and that is that I didn't switch over to it earlier - the functionality is very good and for a small accounting practice like mine it represents excellent value for money.
The unlimited company facility, ease of use, and the way BrightPay deals easily with Auto Enrolment means that I am now able to promote payroll services rather than be put off by increasing licence fees that my previous provider charged.
As a new employer I was very worried about what obligations I had. The BrightPay software has helped remove my stress. I can see what I need to pay my staff member and what I need to pay HMRC. BrightPay even generate payslips with my logo to email to staff. I have found the software intuitive and straight forward. With the NEST pension add-on I have found setting up a pension for my staff easier than I was expecting - a big thank you the BrightPay organisation.
For the small employer there is simply no reason to look elsewhere. And although HMRC's basic payroll software was well intentioned, BrightPay is at least ten times more convenient and easier to use.
We are a small accountancy business and use BrightPay for all of our client payrolls. It is very easy to use, and provides a lot of information needed for different client accounts.
What makes it even better than other payroll software is that it can deal with sub-contractors and submit the CIS returns every tax month and produce individual CIS statements for all sub-contractors, then a P60 gathers all the information to show how much PAYE, NIC and CIS is to be paid. I highly recommend this to everyone.
Having used both Sage and IRIS as a self-employed payroll provider, I consider BrightPay an excellent product for small businesses and bureaus alike.
BrightPay is cost affective and easy to use and if I run into problems the telephone technical help is very efficient and fast.
BrightPay is so easy to use and the value for money versus SAGE is excellent. Almost seems too good to be true!
Fantastic, easy-to-use system - much better than anything else available especially the government free software. Great support when we were in a jam trying to sort out what our reporting problem was. Just simply brilliant.
Great software, so simple to use... would definitely recommend it!
I have recommended BrightPay to my Accountant, to my friends and to my golf club!
Brilliant software that saves a lot of time, it's also great that it offers a free version for very small employers. If we ever expand past the 3 employees we'd definitely upgrade with BrightPay!
Brightpay and Bright Contracts make the scariest part of running a business (payroll and employee contracts) simple and straightforward. Excellent support is always available to answer any of my questions. 5 stars!
Straight forward and relatively easy to use, enables the non-specialist to cope with RTI etc
So glad I signed up to the cloud backup... worth every penny. Just had computer problems and had to reinstall my hard drive having lost everything. Once I downloaded BrightPay again it was easy to get everything back where It was before.
I have used BrightPay for several years and found it easy to use and just the tool needed for my business.
BrightPay is without doubt the best payroll software for small businesses.
Can I just say, how brilliantly simple your program is to use. Having used Sage for many years, yours knocks it out of the park!!
As a micro-business my time is always constrained. BrightPay enables me to keep on top of my PAYE and RTI responsibilities efficiently and effectively.
Certainly a superb package for SME's and very easily to use with excellent support and good value
Easy to use software with everything you need in a complete payroll program. I have the free version as I only have 1 employee but hopefully in time I'll be paying for it as my business grows.
BrightPay is an excellent payroll, with outstanding backup. The best software I have ever used.
Fantastic software, very user friendly & stable. The customer support is also great.
BrightPay is a critical asset for my accountancy and management services business.
I have used BrightPay for more than 5 years and have never been disappointed by the quality of the product or the levels of support.
Great interface, providing all of your paye needs in one place. Highly recommend!
I am a very small employer and I find BrightPay's free license is just right for my needs. It is easy to use, and seems to do everything I want it to.
Am very happy with BrightPay, it's easy to navigate round and the options of printed out payslips are very good. I have no complaints - it does everything I need.
I have used one other payroll software in the past and wish I had changed over to BrightPay sooner.
The payroll is straight forward to use and the CIS part is a time saver! This software is excellent value for money.
Extremely pleased with BrightPay, in particular in relation to Auto Enrolment!
I was extremely worried about this process but there was no need to be as everything is done for you - letters to staff, calculations, files, even links to my pension provider, everything has been covered! The whole process was really easy and straightforward, extremely happy.
I have emailed the BrightPay support team several times in a mad panic and they have sorted out my problems very easily and clearly. Thank you !!
I was daunted by the prospect of running a payroll for the first time, but BrightPay has made it simple and fun! I cannot wait until the end of the month to press on the bp icon on my desktop now : )
Having been an IRIS Payroll user for many many years I could not understand the fees they were charging for the Auto Enrolment add-on and compulsory training. After discovering BrightPay it was clear they were using the fear of Auto Enrolment as a money maker.
BrightPay is far more user friendly, much much better value and with better customer support. I can wholeheartedly recommend BrightPay and wish more companies would provide a quality product at a very reasonable price instead of trying to rip people off.
IRIS payroll is an example of all that is wrong in the world. BrightPay is a shining example of all that is good. Thank you BrightPay!
BrightPay is excellent payroll software for small businesses. We have found it easy to use and it does everything we need as a small employer. We highly recommend it!
Excellent software. Works well and handles auto enrolment very efficiently including generation of correspondence.
Support are always excellent. Great value for money. I would recommend BrightPay.
Good quality software that is easy to use and has good functionality. Recommend to any new business owner who needs to do their payroll and wants a modern alternative to PAYE Tools.
I have not previously had to have employees until 2 years ago and, being older and not very technically minded, I was surprised how easy to use and unscary end of the financial year has been.
This is now my third year of using BrightPay and I am happy to say I have never looked back. It's very easy on the eye and user friendly.
The reports are so easy to tailor yourself which saves me no end of time. The integration with pension providers is seamless and the calendar is so easy to maintain.
If there is something I can't find then the answer will almost certainly be in the help pages.
Well done BrightPay - Great product :-)
The software is easy to use and good value for money - will suit large and small payroll requirements
I was more than a little stunned to find BrightPay. I phoned on three separate occasions just to make sure that they really didn't charge for emailed payslips, or have a fixed charge per payslip for anyone who was auto enrolled and it was limitless companies and limitless employees.
All of the webinars have been very well presented. The plus side goes on and on, as yet I have to find a minus. I wish they did accounts submission, I would be first in the queue.
Very easy and straightforward to set up and use, even with no training. Much easier than previous software used (Sage Payroll). Excellent value for money.
I was completely new to payroll and BrightPay was listed on the HMRC website. I've not been disappointed.
We are a small company, 6 employees, BrightPay does all we need on payday.... Simple and quick.
Not only does BrightPay software cater for my specific business needs in a way no other software can, it does it extremely well. It is user friendly and immensely time saving. The changes to this year's software has only improved the experience of payroll.
On the occasions I have had to call or email the support teams, I have had immediate response and friendly helpful service with quick resolutions. I highly recommend BrightPay.
When RTI came into force I tested some of the other software that HMRC suggested and BrightPay was the easiest to understand and I would highly recommend it.
Very good value for money. Extremely helpful staff at customer service who answer the phone in no time. User friendly software. I would recommend it to everyone.
Having spent thousands on various other payroll software, it was a pleasure to find a package that is easier to use and understand, for a lot less money.
BrightPay makes the payroll clear, consistent and simple without needlessly over complicating things. The help is easy to understand and answers most questions that have arisen.
BrightPay is a cost effective payroll solution that is fairly easy to use and we have found the support quick to respond to any issues.
I would like to say I have found BrightPay extremely easy to use and the very few problems encountered contacting them for advice excellent. They have helped a "seventy something" understand today's technology.
Really happy using BrightPay and would recommend the software to all of my family and friends. Thank you
BrightPay is very easy to use and very effective.
I am one of the small company free users. I found BrightPay via the internet with no previous experience in payroll. There were other options but BrightPay ticked all the boxes and several years later I could not be happier.
The software is fantastic and the support I have received even though I am a free user has been prompt and excellent I have tried to repay my free membership by recommending BrightPay to every person who has asked about payroll software as my experience has been that good.
Loads of functionality and user friendly for a very competitive price which has not compromised customer support.
BrightPay was recommended to me and I have found it to be simple and fast to use. I have recommended it to several other companies needing a payroll system.
Brilliant software. BrightPay is simple to use with a nice, clean interface. Highly recommended for businesses that are just starting out.
I have found BrightPay a well presented, intuitive, cost effective way to run our payroll since we started using it 4 years ago.
It has always been ahead of any changes in legislation that is required and we have been well informed of these changes from BrightPay. These have always been integrated into the application without a problem for us.
As a small company it produces our monthly payroll and easily allows us to be flexible with staff payments. I would highly recommend this application.
Brilliant customer support and easy to use software.
I have found BrightPay software straight forward to use and their service is always polite, quick and accurate.
I love how user friendly BrightPay is for both CIS and Payroll. People tell me to use an accountant because they think that it is easier. It is a false pretence and with this software it makes you feel like a pro with its simple functionality.
All reports are easy to find and tailor. Being able to email all documents is truly great, add in time saving and environmentally friendly. The amount that we pay as a company to BrightPay is justified and I always recommend them.
For a small business this has been extremely easy and quick to us and I would recommend this to anyone.
I would recommend BrightPay to anyone running their own business, as it has really helped me keep on top of things.
I find that BrightPay is the ideal program and would recommend it any other small business.
I have a free licence with three employees but if we ever employ any more workers I would definitely take out the paid version. It is the best starter business software that I have ever used after spending years sorting Wages and NI contributions etc, via Excel
We are a small business and having the free version we weren’t expecting much but how wrong we were! We recently had a problem with NEST pension contributions and we emailed BrightPay. Very quickly Niamh sorted our problem, gave us concise advice in layman’s terms, nothing was too much trouble, thank you BrightPay, we would highly recommend you, 5 star service.
Brilliant company to deal with and an excellent product. The good thing about BrightPay is that if you have a query you only have to wait a few moments before being answered (have waited over an hour with other providers). If you query is not urgent then an email will get a response within an hour or two.
The best thing I did for my company was to make use of BrightPay for payroll!
BrightPay has been excellent for our practice and has made the change to auto enrolment workplace pensions simple and easy for us and our clients. The software is simple and does everything you want, and the customer service has been exceptional on the rare occasion we have had to use it.
We are a small family firm of 3 and we all find BrightPay payroll really easy to use and the support is excellent. We fully recommend it to any small business.
I would like to report the excellent customer service I recently received from Marzena. She quickly understood the issues I was having with the pension data and contacted your IT team giving me a clear idea of when I might expect a response which she achieved. She then went beyond my initial enquiry and supplied relevant and easy to understand instructions in order to correct my payroll errors. Well done Marzena and thank you!
We have just started our second year of using the BrightPay software, together with BrightPay Connect. What a breath of fresh air! Wow! I can’t believe how much bang we get for our bucks! I can definitely see why your software was recommended to us.
The software is intuitive and so easy to use, it’s incredible. The help files are brilliantly written, in plain English (hoorah!). There are no hidden costs. The support team are absolutely amazing (nothing is too much trouble)…and BrightPay Connect, oh my goodness, not only do we love BrightPay Connect, but our clients’ and their employees love it too!
One of our clients is new to BrightPay Connect this year so he asked for instructions to be emailed to the staff. I emailed them out within about 10 minutes but it was already too late; the employees had already got themselves up & running. If that’s not a testimonial to how easy it is to use, I don’t know what is!
I was a bit concerned with how things would work going into the new tax year. I’m sat here now, with a mug of tea, feet up on the desk, congratulating myself (and BrightPay!) on a job well done. A few clicks of the button and boom, all of the information is transferred into the new year, with the updated rates, including the increased Auto Enrolment percentages…talking of which, what a breeze Auto Enrolment is! It’s surely impossible to go wrong, thanks to the little prompts & flags that pop up.
We’re only a small team here and there’s a huge difference between the person with the most experience and the one with the least experience. The one thing we don’t differ on though, is how much we LOVE BrightPay!
BrightPay is easy to use and the staff are very helpful if needed
As a disabled person who employs my own care staff BrightPay has been a godsend now that I have pension responsibilities!
I am delighted with BrightPay. It has made payroll processing a pleasure rather than a chore. Migration from Basic Tools was painless and seamless. Online tutorials are very helpful. I can thoroughly recommend it.
I used to use Sage for payroll, but felt it was very cumbersome and expensive so looked around for alternatives. BrightPay was recommended by users on reviews of payroll software so I thought I'd give it a try. It is fantastic - easy to use, intuitive, flexible reporting, in fact payroll has become a pleasure to run from being a chore!
I have used BrightPay payroll for a number of years now on the recommendation of my Accountant and find them very efficient and easy to use. Any advice or help I have needed over time has been met with polite and efficient staff so that is a big plus!
It was easy to do auto enrolment following the demo tutorial, they are of great help. Thank you
Excellent software, user friendly, support is outstanding - I would recommend these to any new start up business
Simple easy way to complete all your payroll very quickly
Easy to use payroll system with auto enrolment integration - definitely recommend it!
BrightPay payroll software is so easy to use. It takes less than 5 minutes each month to generate payslips, export them and email them and then make an RTI submission to Inland Revenue.
Flexible and user friendly application with great support
BrightPay is simple, efficient and has changed my life. My babysitters like the fact that they get email copies of all important documents.
I love that it helps me comply with RTI requirements and make HMRC payments in time. Loads better than HMRC software and better and easier (and cheaper!) than payroll agency.
We have used BrightPay to replace Sage Payroll, initially on the grounds of cost. It has proved to be an excellent replacement with no time penalty and significant cost advantages. In particular auto enrolment has been handled swiftly and efficiently. Well done BrightPay.
BrightPay's customer service is the best I have ever experienced here or abroad. Any queries that I have, and I have quite a few, are always answered within a few hours so that I can continue with my work without delay! Not once did anyone make me feel like I do not know what I am doing, they are always there when you need help.
As a complete newcomer to payroll (used Basic PAYE tools briefly) I found the software intuitive and easy to use. Live demo of software and online tutorials were very helpful.
It's simple but powerful and very good value for money.
BrightPay is intuitive unlike Sage which I was using before. Found BrightPay so much clearer and with the pension requirements. I get the feeling other companies complicate matters just so they can charge more. Thank you BrightPay for making things clear and easy.
After using sage 50 payroll for years but objecting to the rise in costs annually, I decided to look for alternatives. Having trialled a few, BrightPay won hands down, for the ease of use of the software, cost and customer service. Well done BrightPay, I have already recommended it to clients.
BrightPay is a superb product and an absolute must for any practice or small business looking to operate in a streamlined and compliant manner.
Clear user interface with excellent back up by online advisors - ideal for a small business
A smart system which minimises the amount of time needed to process payroll and statutory documentation, especially in a micro business environment.
A powerful and user friendly payroll software. Excellent value for money.
A great, user friendly system suitable for any organisation.
BrightPay has made auto enrolment quick and simple. We have been able to keep our ongoing payroll charges the same for clients as it takes no extra time to process the pensions each week when we do the payroll.
As a bureau, BrightPay handles all aspects of payroll and is a fantastic product. We especially love the CIS integration!
I have a very small business. I have been doing payroll for 59 years. My previous software was becoming very expensive. I am amazed at the simplicity of BrightPay, it is incredibly user-friendly and amazing value for money.
Excellent system!! Simple, easy to use and much cheaper then the service we used to use for payroll.
After discovering BrightPay four years ago my payroll takes me minutes instead of hours! What a great product - I would recommend BrightPay to all businesses small and large.
BrightPay is a fantastic bit of software and a real time saver compared to our older method.
As an ex Sage customer, I would like to say what a joy to use BrightPay is in comparison. The system is simple yet does everything my company needs without unnecessary complications and all for a fraction of the cost.
Very easy to use. Makes running payroll much faster and more efficient
BrightPay is a straightforward and easy to use payroll program that does everything you need at great value.
Easy to set up, easy to use, fully functional payroll. Customer support when required also very good.
As a tiny charity, BrightPay has helped us immensely. Payroll is now straightforward and not a time consuming nightmare. It allows us to get on with what we are expert in - caring for disabled children!
I have been using BrightPay for four years and have found it to be excellent both in functionality and value for money.
BrightPay is by far the very best software I have ever purchased. It is so incredibly simple that I often find myself questioning whether or not I have done everything.
BrightPay has streamlined our payroll processing, simple and easy to use and has saved a fortune on annual support fees and ongoing legislation add-ons. Cannot rate / recommend enough to people
Our company started using BrightPay in order to comply with our auto enrolment duties. Not only was the software free to us as a small company, but the access to resources and webinars to enable us to complete our payroll and pensions duties was invaluable.
Using BrightPay has saved us a huge amount of time. It is excellent value and more importantly it always works!
As a single employee company, I have found BrightPay a very easy to use software package which fulfils all the requirements of my company and would not hesitate to recommend it. The support and documentation is excellent.
I believe Bright Pay provides a good and easy to use payroll service, particularly for the smaller business, at a reasonable price and with good support.
I use the free software as we only have one employee. It is perfect for what we need and so simple to use, I would recommend BrightPay to anyone.
I am very pleased with BrightPay, very easy to use.
Fantastic product with great user interface, easy to use and follow steps
Although I am only a small company, I find using BrightPay's system easy and functional for all my company's needs.
Absolutely wonderful product, and full marks for making it free for small businesses as we have enough accounting costs as it is. Great product, great service, very grateful its free.
I am so very happy with BrightPay. As a very small employer I use it free of charge and it does everything I need. I used to use Sage, which was good, but for what functionality I actually need, BrightPay is so much easier to use. The online tutorials are brilliant and, so far, have been the only help I have needed.
BrightPay is the most cost effective and easy to understand Payroll offering I have found. I have spent time test running a number of systems and BrightPay comes up trumps!
BrightPay is user friendly and easy to navigate. At first I was apprehensive to change the payroll system and I am pleased I did. Great support staff are available on the phone should one requires help in sorting out the payroll problem. A very good product.
I like BrightPay because it offers good value for money and it has wider coverage in relation to auto enrolment.
Easy to use product, great interface and competitive price. Have used several payroll packages over time and this one is one of the best to date.
BrightPay is provided by a very professional software supplier which has properly considered what it's clients require and consistently endeavours to meet their needs.
I have been using BrightPay for the last 6 years. It has helped me to save tremendous amount of time each week. The PAYE is simple and end of year is straight forward. Very happy with the programme.
I moved to BrightPay mid year last year as my previous payroll software wasn't working well with auto enrolment. I am so glad I did.
The software is infinitely better, the interface with auto enrolments works smoothly without incident, the customer support is excellent and the online videos are brilliant.
I have recommended your software to all my clients doing their own payrolls and they have all been delighted.
We have been using this software since April of this year. It is absolutely brilliant, so easy to use and navigate. The payslips look so professional compared to our previous payroll software. The ability to be able to do my CIS return here is good too. Everything in one place and so much easier.
As a small business I have found that BrightPay has been the easiest software to use. I would highly recommend it to any business regardless of size.Michael Beard
Having used BrightPay for only 4 months I wouldn't hesitate to recommend it to others. It makes life so much easier especially with Automatic Enrolment looming for our business!
My organisation has found the use of BrightPay software extremely simple; BrightPay stays up to date with all new tax etc. legislation; Helpline is easy to contact and always provides polite and helpful advice. Highly recommended.
Having used a competitor payroll for years I changed to BrightPay mainly due to the cost. I am still in the early days of using BrightPay but so far so good.
BrightPay is unbelievably user-friendly compared to Sage & IRIS & I found it really handy having the built in IRIS payslips so my stock was not wasted. I certainly look forward to using this programme until retirement.
A great product, with a really attractive, clean interface. It's very intuitive, helping you find your way around the system with ease, and generates great looking reports and very professional payslips. And perhaps most importantly of all, it gets the payroll sorted to the satisfaction of both our employees and HMRC.
The software is straightforward and easy to use and the integration with NEST for AE is excellent. It also provides very good value for money as I run payrolls for a number of clients. The support offered is also very good.
I have used BrightPay for a number of different charities I am involved in and have recommended it to a few more - not only is it simple to use, easy to set up and intuitive but they also generously offer a free license to registered charities too.
Very easy and useful software for small business. Highly recommend
The software is very well designed, easy to navigate and simple to use.
Telephone support has always been excellent.
Amazing software. I actually feel slightly guilty that I use the free version. BrightPay deserve much credit for making such well featured software available to small businesses like mine at no charge.
BrightPay is so much more user friendly than the previous software we used, at a very competitive price.
Finally left Sage after more than 15 years - and it is the best move I have ever made!
Simple mid-year move process, simple clear functionality throughout and the best bit - everything I need my payroll software to do is included in the price.
Really excellent feature rich product - takes HMRC's RTI to the next level with minimal expense.
The batch RTI submissions is quick and easy to use, you can even select the employers you want to batch submit.
The integration with NEST is very good saves a lot of time, having it match then no mistakes are made.
I also really like the payroll journal export, especially as you have the option to create your own journals if the book-keeping software is not already supported or if you want something different to what is already created for you.
Great Payroll system, user friendly and support is always on hand from BrightPay Staff
As a free user, I cannot fault BrightPay in any shape or form. It far simpler to use than HMRC software. The UI is really friendly and helpful, always displaying helpful hints.
I use the Mac version, and just love its simplicity especially at the end of the month when doing the salary run!
I highly recommend this product A*****
BrightPay has taken out a lot of the stress and hassle of monthly employee payments, enabling me to spend more time on my business. I would recommend to all fellow start-up companies.
Excellent system. Easy to understand and help is only a phone call away. I'm so happy with BrightPay.
very easy to use. wouldn't be without it.
We started using BrightPay for the first time this year, and as a small company with less than 10 employees we have found it invaluable just for the amount of time saved alone.
We can now process payroll and pension submissions and produce payslips all in one place, in half the time.
The software is extremely easy to use, everything is streamlined and there are regular software updates. This is a great product and we have no hesitation in recommending it highly.
I have been very impressed with the ease of use regarding the BrightPay software and feel the cost is extremely reasonable.
We are a small company without vast back up concerning any payroll issues and have found the BrightPay support to be responsive, efficient and friendly, even when we were using the free version.
I love using the BrightPay interface to process my payroll. I find it much more 'forgiving' than other softwares I have used and very easy to manage. I would heartily recommend it to any bureau.
I have had a couple of blips in the past and found the team very helpful indeed and they even incorporated some of the changes I recommend which proves to me that they look after and care about both the software and their users.
I would recommend Brightpay to new and long time payroll users. I now just use it for small businesses but having used payroll for large businesses before I can see that it would be a good investment. Try it and see for yourself!
I have recommended Brightpay to many people and all have taken up and are as impressed as I am with the software, cost, and support we receive.
BrightPay is a fantastic package to get started as a small company. It is also great that this service is offered for free as there are just the two of us.
BrightPay puts the sunshine into my life!
BrightPay is easy to set up and use and the email support very good
We moved to BrightPay from SAGE after years of frustrations and high bills! Although we were a little nervous, we did not need be!
BrightPay has delivered a great product, which is constantly improving, coupled with top level customer support.
Even our clients have noticed an improvement in the service we now provide!
I have been using BrightPay since 2013 and am moving all my clients across to it as I find it so efficient to use.
When I am setting up nest pension accounts I find that it does all the thinking for you - calculates eligibility - and produces straightforward letters for employees.
BrightPay is really easy to use, has a very user friendly interface. RTI and Nest integration work superbly. The technical support is again excellent and notification of upgrades is seamless. One of the best software packages I use on a regular basis.
BrightPay has made a massive impact on our business, time to process payroll has reduced dramatically, the cost does not have the negative impact on us that their competitors offerings do, and the support is fantastic.
BrightPay is the best payroll software I have used, and I have used a few. It is very simple and easy to use and has reduced the amount of time taken to process each payroll.
After many years processing payrolls through another provider it was refreshing to find BrightPay which is easy to use great value for money and very helpful staff.
As a previous user of HMRC Basic PAYE Tools, which I thought was providing me with everything I needed except monthly payslips, I have been very pleasantly surprised at how easy BrightPay has been to set up and use, and also at how much more functionality I now have compared to BPT.
In particular, the ability to transfer Workplace Pensions data directly to the pension provider has been very welcome.
Online support and documentation supplemented with the occasional call to the helpdesk during the setting up process have been highly satisfactory.
Altogether very pleased that I chose BrightPay.
BrightPay is a great payroll tool really easy to set up and use. Great for keeping you up to date with payroll. Sends all information to inland revenue with one push. A real god send!
We are a small accounting practice and run payroll for several clients. We have recently moved to BrightPay after using Sage for many years, and we wish we had done so sooner. The BrightPay software, in our opinion, is easier, quicker and more enjoyable to use, and is much better value for money.
Moving our payroll to BrightPay has made a significant difference and made our lives a lot easier. This has especially been the case when managing changes such as auto enrollment. As a small local charity it is fantastic to be offered the use of this software for free.
Very satisfied with BrightPay. Does everything the large payroll software companies do at a fraction of the cost. Highly recommended.
Recommended by my accountant to save money in the first instance but also to have a product more suited to my needs - foolproof!!
We find BrightPay software so user friendly and support team are amazing - get straight through to someone who can help immediately.
Having had no experience on payroll before, I have been able to learn how to use BrightPay with ease. The help centre is excellent.
BrightPay is an excellent payroll package with great features. The added benefit is that the customer support service is also excellent with friendly helpful staff.
I have found this product very good value for money, and it is extremely user friendly.
Having used HMRC for years I reluctantly had to find a payroll software that would handle auto enrolment for staff that work varying hours a week.
I could not believe how easy BrightPay made it! I only wish I'd had it before I started attempting to use NEST for auto enrolment. Having very little time to make the transition from the HMRC I was delighted how quickly I was up and running.
As a new user I also found the customer service excellent not only did they answer my numerous questions they called me several days later to check how I was getting on.
I have no hesitation in recommending BrightPay.
Fab software, easy to use. Just as good as the leading payroll software that been around a long time.
Moved from sage on a recommendation. Amazing service, excellent value.
BrightPay is an easy to use product, with easy to follow interface making payroll processing simple and efficient.
I have used BrightPay for the past 4 years and it has always been very straightforward but efficient.
We moved to BrightPay because we wanted an online portal for our clients' employees to be able to access their payslips. The service is cost effective and easy for non-techie people to use.
Although we had a couple of hiccups when first setting up BrightPay, customer support was absolutely fantastic at sorting them out, they were prompt in their replies and stuck with it until the issues were completely resolved.
We've already recommended BrightPay to a number of businesses and we will continue to recommend them.
BrightPay saves me so much time & makes our payroll so easy & convenient. I would highly recommend BrightPay.
BrightPay has fulfilled our company requirements for the past two years. I have no complaints as the system is efficient and easy to use. I would recommend it to anyone.
BrightPay has fulfilled our company requirements for the past two years. I have no complaints as the system is efficient and easy to use. I would recommend it to anyone.
BrightPay make PAYE simple for businesses of any size. The incorporation of Pension regulations keeps your mind at rest that you are working within the law and being able to make submissions to pension schemes and HMRC at the touch of a button saves time and creates less opportunity for error. There are many other features that make BrightPay a useful all in one package to cover the bases when paying employees.
BrightPay is very user-friendly and easy to use. We were a little worried about moving payroll software providers however once everything was up and running it was great!
The software is very easy to use and our costs have been significantly reduced so we are able to reflect this in our prices for the voluntary sector which we support.
BrightPay payroll software is easy to operate & online support has been excellent with prompt & accurate responses to any queries that I have had.
BrightPay is simple, intuitive, and above all extensive in its capabilities. I highly recommend this software.
Payroll without the palaver - it just works!
I've got to say BrightPay Connect is one of the best payroll portals I have used!
I really like the new documents feature and I have been using it quite a bit recently.
I'm really looking forward to the timesheet function too.
The software was recommended to me by another bookkeeper and I have recommended this to another bookkeeper.
I have used the auto enrolment function for a few months. I found the program easy to use and the links with the pension provider very useful.
I am not given to gushing out comments. However, as you promised, the transfer from HMRC to BrightPay was very easy. I'm really pleased with just how quick and simple it was.
The system is nice and easy to use and it gives me access to all information. Thank you.
I wish to thank BrightPay for their support over the last couple of months on setting up with the scheme and look forward to having their ongoing support with the automatic enrolment and pension scheme. Many thanks as you've made my work a lot easier.
I recently moved from HMRC Basic Tools and I can't get over how easy it was to switch. Everything transferred very easily and all the employee information I needed was in BrightPay instantly.
I only just heard of BrightPay recently but I am delighted now that I found it. Since then I have recommended the software to a few other people to make the move from basic tools.
I love the fact that BrightPay give such good advice for everyone.
I had been thinking about whether or not BrightPay would be a good option for my practice, as I have been using Sage for years and its all I know. I have never had any free advise from Sage.
I have now decided that moving to BrightPay is a good decision for me, my clients and when considering the cost difference. There are so much benefits with BrightPay, I wish I had changed sooner!
A big thank you to Cailin Reilly (Business Development) and to Debbie Clarke (Support Team) for sorting out a mistake I made with downloading BrightPay.
BrightPay are the best! They will do and take care of everything that needs to be done with no worries of an employer breaking any law with TPR.
Well done and keep up your good work. I can assure you that this business is secure and ever going up & up. No competitor can compete with you.
BrightPay is so easy to use, it flows very nicely.
Having tried several Payroll software platforms over the years, I have to say that BrightPay is the easiest and best to use. It's really easy and uncomplicated to use, but has every function you need for payroll. Love it.
Very patient with people who are not very efficient with technology
The links to HMRC and standard printouts of monthly payslips are excellent - they both really helped me run my PAYE for my small business.
Importing employees and payroll history was very simple. BrightPay itself is a delight to use and, when you need it, the support is fast and knowledgeable.
Auto enrolment and RTI works really well. Overall I have no hesitation in recommending BrightPay.
BrightPay is a great payroll system, ideal for a small employer
I had been using Basic PAYE Tools until now and thought it was doing everything it should. Once I started using BrightPay I realised how much Basic PAYE Tools wasn't doing - Basic really is the word!
BrightPay is a class act which does everything for you. It gives extremely clear instructions and is very easy to understand and use. The whole process of working out and submitting PAYE and pensions contributions (including emailing payslips and submissions to HMRC and NEST) takes not more than 3 or 4 minutes on average.
I am really grateful to BrightPay. Please keep up the good work!
BrightPay is much simpler than any of the other programs I used. The payroll program and help sheets are easy to understand and operate.
The feature that appeals to me most is the personal service I get with my queries when I do anything for the first time, including automatic enrolment, and in my case transferring the data from one device to another.
It would be worth using BrightPay for the customer services alone!
Thank you for developing such a great product!
When I set up my business, I struggled manfully for about six months with HMRC Basic PAYE Tools before discovering your software. Setting it up was easy, even adding my company's pension scheme was simple.
Best of all, you've made RTI submissions a two minute task with no need to juggle government gateway numbers and remember what figures to put where!
You've done a great job and it's amazing that BrightPay is free for small businesses like mine with 3 or fewer employees. I've recommended your software to others and will continue to do so. Really well done and keep up the good work! Thank you!
Simple, effective and super friendly support staff!
I recently moved over from HMRC Basic Tools to BrightPay and I found it to be much better as it has additional services that meet my requirements.
Since changing to BrightPay about fifteen months ago, I actually enjoy doing the payroll. Many thanks.
I used BrightPay for my small business and I am very impressed. I can't believe how easy it is to use... I will definitely continue to use BrightPay
A superb payroll company, they have sorted matters out for me on numerous occasions. It is always a delight to speak to a member of the staff.
Having tried other software this is the least intrusive and easiest to use payroll system. I wouldn't hesitate to recommend it to anyone.
BrightPay is cost effective and easy to use from both home and office
A superb product, reliable and quick to learn and use.
All I could say about BrightPay is .. Buy it! .. You won't regret it!!
Reliable and helpful staff make the BrightPay experience a nice and easy one. No stress, very little wait time for assistance and friendly staff.
BrightPay is the best programme I have ever used. It is easy to operate and keeps totally up to date with fast-changing legislation.
The reports are fantastic and look modern and are simple to read. Compare that with Sage!!!
Your payroll software is easy to use and saves me time and hassle - which is vital in a 2-man business. Thank you!
Amazing software, excellent value for money! We are a payroll bureau and were unsure about transferring all of our client data from other software however it was really easy to set up with minimal issues!
BrightPay is much easier and quicker to operate than the previous provider and much cheaper for a better product!
As a small charity employer, the free licence has been hugely beneficial particularly with auto enrolment issues. Clear and easy to use and HMRC/TPR compliant with no additional work needed from me.
I have found BrightPay to be straightforward, intuitive and easy to use, especially compared to one of the very expensive payroll providers software.
As a small business BrightPay has enabled us to keep control of payroll processes in house. We are definitely more efficient despite the increasing demands of auto enrolment. Very satisfied with BP.
I couldn't believe how affordable it is, definitely customer focused as they put customers first instead of their own pocket
Have switched to this from a botanically named alternative and have found it cheaper, easier to use, quicker to process and it works better in terms of HMRC communication - e.g. notifying EA eligibility.
I REALLY enjoy using BrightPay. The Multi-Client ability makes it VERY easy for me to process each of my client payrolls with EASE and SPEED! I would like to express how brilliant BrightPay would be to other accountants.
Excellent easy to use software with no complicated jargon
I like the simplicity, no jargon, clear screen instructions and processes
Perfect for our needs as we only process one employee and there is no charge. Other software companies did not facilitate for printing payslips and yours does. I've found it easier to use than Sage too. Very impressed.
Very easy to understand with a clear user interface and helpful videos
Really simple product that's easy to use - any administrator can use it!
This software is simply amazing. Our organisation values the functionality and ease of use. It is a seamless transition from year to year with all the updates built in.
I would highly recommend this for small businesses who are looking for an easy to use, efficient and cost effective payroll solution.
BrightPay does payroll really well. Its gorgeous - have you tried sage? *puke*
Brilliant piece of software which I've recommended loads!
By far the easiest payroll package, easy to understand and fabulous videos to show the whole process.
BrightPay is an excellent solution for doing self payrolling for very small companies (e.g. one director ltd company). It saves time and gives very nice obligatory documents (payslip etc.). It is also quite flexible in settings.
Easy to use and understand for even a novice payroll user with added flexibility for users to customise their own reports. Excellent value for money.
Highly recommend this payroll software for ease of use and value for money. Simple and easy to use. Good support available.
Arranging to pay our first employee was a daunting task. I looked at software options to help me and came across BrightPay. It is free for us to use, simple to understand and very user friendly even for a complete novice.
It now takes me only a couple of minutes each month to work out pay and tax, print a payslip and submit the information required to the Inland Revenue.
Fantastic customer support when needed. Very user friendly and straightforward. Easy to upload to home PC even for a non-techie!
BrightPay offers a complete payroll package at a very competitive price.
An item in the toolbox for any small business. A necessity along with email, Microsoft office and a website.
For a tiny charity like us this has revolutionised our ability to perform payroll simply and efficiently. Thank you
Very user friendly payroll software. Compared to other packages I used previously, this software was a breeze to use and the tutorials on their website are great. I will certainly be using Bright pay from now on
The simplest way of processing a small payroll that is professional and reliable
This product does exactly what is says on the tin and having used it and been involved in payroll for over 30 years I can highly recommend its use.
Makes payroll & pension such an easy task! Saves a lot of time and money. Highly recommend.
No effort at all, overall as a first time employer I am finding it all a breeze.
I am just not tech savvy and even I can iron out any minor issues with relative ease.
The Customer Support have never kept we waiting on the phone and have always resolved my problems.
BrightPay is definitely a company dedicated to its customer base, and also perfecting their output, which I think is a key point – they concentrate on maintaining top class payroll software and great customer support at a competitive price, rather than churning out a vast array of products which does ultimately compromise quality, and I believe we see this with many other providers unfortunately.
Very easy to use, great customer service, and a clean and modern user interface.
Great user interface, lends itself to a more intuitive product, and a lot easier to use as well as providing a lot more functionality.
I have been using a bureau version of the software for several years and would not choose to use any other. It represents fantastic value for money, is easy to set up, easy to maintain and the support is second to none.
I have recommended it and only had positive feedback from those recommendations.
I think Bright Pay is really good value. I am pleased I bought it and I haven't looked at any other systems. I can have my wages (5 employees) completed in no time at all. I find BrightPay efficient and clear to use.
I am really happy with the services that BrightPay supply. It's a very professional company
It's a pleasure to work with something which has been so thoroughly well designed and built, and is so properly supported.
Very user friendly. Screen design and layout logical and easy to navigate. A joy to buy payroll software from a company not interested in maximising their own profits.
30 years of Sage usage and our accountant said have a go with the free trial - we never looked back.
The ability to speak to tech help very easily & the free trial gave us the confidence to swap.Great team in support a joy to work with.
Brilliant package for the cost. Completes all functions, PAYE, Auto enrolment, holiday recording, payslips etc etc the list goes on...
It does everything I ask of it, quickly and efficiently. Nothing is more than a couple of clicks away and if I do get stuck the support offered is first class
Many thanks for now flagging employee birth date and correct pay rate. It is very refreshing when software providers actually respond to customer feedback. Well done you lot for providing a GREAT product.
Since I've started using BrightPay, the software is really easy to use and there is a lot of support available. To add, BrightPay regularly host webinars to help grow our practice.
The transition from our other software was so easy - any queries are answered professionally and in a timely manner.
BrightPay has made my life so much easier. I use it to pay my childcare. It is so easy to use, it keeps my records in good order and I know that I will always comply with the law.
I can't recommend this highly enough. Super reliable, super fast, well supported.
The 'new financial year' arrangements are perfect (and I'm pretty critical). Many thanks, I recommend you to all and sundry.
BrightPay is such good value for money. Any teething problems are resolved quickly and support is excellent.
I use BrightPay for my small business and I am very impressed. I can't believe how easy it is to use... I will definitely continue to use it for years to come
BrightPay was our 1st choice for a small family business and we succeeded to run the process smoothly. Thank you.
All I could say about BrightPay is .. Buy it! You won't regret it!!
BrightPay was an absolute gem of a find (several years ago); it's simple to use, but contains all the sophistication needed for larger businesses and being free for small business it's phenomenal. Anyone using the HMRC basic software should seriously look at BrightPay.
BrightPay has freed my time up by its simplicity and speed of use. The more familiar I become with the payroll the quicker I find it to process monthly wages. You don't need any training to use BrightPay as it's so user-friendly.
I currently offer an AE service and have found BrightPay very easy to use. I would highly recommend BrightPay for payroll and AE duties.
I just wanted to send a quick note to say how impressed I am with the BrightPay payroll software.
I tried a couple of other payroll systems first and found them clumsy, confusing and generally painful to use. Once I discovered BrightPay I suddenly stopped dreading the weekly payroll and wondering how on earth I would ever know if HMRC got our submission!
All I can say is I have found BrightPay to be better that I first thought it would be. I am confident that my payroll is processed accurately. I find the way in which BrightPay sends the RTI information is so quick.
An important part of what I like about BrightPay is the excellent customer support. It's simple, just ring up - no long waiting times and you get help. I will continue to recommend Bright Pay to anyone who is thinking of a new PAYE system.
As a business owner, time is precious as I have many time consuming roles in the company. I wanted something simple and quick to use. BrightPay is very automated and intuitive. I was guided through the process of auto enrolment and setting up our chosen pension scheme without difficulty.
It has saved me time and I feel confident when I have completed the PAYE that all is correct. I have recommended BrightPay to several people and I tell them don't look anywhere else because BrightPay is so good. I have needed help from your support about Auto Enrolment and they have been very, very helpful. I will certainly be renewing my BrightPay next year - no doubt about that. I wouldn't even consider looking at another system because I feel BrightPay suits by needs.
This software has transformed the process of handling employees in small enterprise - the previous burden has been lifted off my shoulders, and it helps me keep abreast of my commitments to report and pay over money to HMRC like a dream. I can't recommend this highly enough.
We changed to BrightPay from Sage during this tax year to run payrolls for our clients and are delighted with both the software and the support. We haven't yet used the auto enrolment function but it looks very clear and user friendly.
Too often quantity seems to take precedence over customer satisfaction, but with BrightPay this just isn’t the case by any means – an absolute gem of a company.
Any questions we had were understood immediately and quickly answered. Please pass on a personal thank you to Alan Kelly, Brian O’Keeffe and Ann Tighe who have been outstanding in their support; nothing has been too much trouble.
I’m actually stunned that it isn’t the industry standard; perhaps it soon will be.
With the government putting more responsibility onto employers, BrightPay provides employers with all the necessary back up to carry out the correct procedures.
As a user of another leading payroll provider I see a gulf in the quality of client support and I've purchased my BrightPay software!
Not only did BrightPay payroll software save us money but also saved us time, it does everything we need from a payroll system extremely well.
I have used BrightPay for nearly two years now and I love it! I have recommended the software to all my colleagues. Its great value for money. It saves me time a does a great job. I can't recommend it enough.
I have used BrightPay for 4 years, I have clients with 1-2 employees and clients with 40 employees. This is a great program for any company size and it is very easy to use, has everything you need, and is it very good value for money, I would recommend this program to everyone who need payroll. Well done BrightPay!
As a small charity with limited resources I don't know what we would do without BrightPay!
Very impressed with BrightPay. I work as a bookkeeper and use other payroll software also.
BrightPay is best in my opinion as you get your queries answered quickly on a free helpline, they are the competitive in their pricing and they email payslips at no extra charge.
All data is held in the cloud so there are no worries regarding backups. Overall excellent software and I would recommend to others.
BrightPay has proved to be easy to use and our payroll can be done in about 10 minutes each month. As it's so straightforward to use it leaves us free to concentrate on growing our business and making it successful.
BrightPay are hugely beneficial to our business. An absolute bargain, everything you could possibly need and incredibly easy to use. Look no further - BrightPay are the best by far.
It appears to me that BrightPay is a company who still believe in giving excellent customer service. Unlike Sage (to them I was just an account number to "up-sell" their latest product) who are not bothered to quantify their customers' needs.
I've no regrets making the move from Sage to BrightPay. I'd recommend it to any business who wants an easy to use and simple payroll process. The customer support team are always there if you need help.
One can often be very wary and sceptical of free software, and often rightly so, but BrightPay works.... in fact not only does it work, it works really well.
It is clearly laid out, intuitive and caters for all of my payroll needs. Not only that but it has a helpline with real people that answer your questions... It just give me one less thing to worry about.
I've used the free version of this product for 3 years now, as 1 company I run has 3 employees and the other only 1. As I have to do a weekly payroll I've had plenty of practice using it, but it has been easy right from the start. The occasional time I've had a query there's been an email back from Brightpay within the hour. It's very user friendly and links with HMRC to keep my payroll up to date. As they generously allow small companies such as ours to use it for free, helps not for profit companies to continue to exist.
For start up companies with only a couple of employees BrightPay software is excellent. Setting up your payroll is easy as is reporting to HMRC.
The software was recommended to me by another bookkeeper and I have recommended this to another bookkeeper.
I have used the auto enrolment function for a few months. I found the program easy to use and the links with the pension provider very useful.
Having used Brightpay for almost 3 years now I am very happy with the service and would highly recommend it to anyone looking for payroll software
Previously struggled using IRIS but found their software cumbersome and their support rude and unhelpful. BrightPay is the complete opposite!
I have only required the assistance of the support team once at the end/start of the new financial year and our problem was resolved promptly. I have over 20 years' experience in accounting, payroll and book keeping for many small to medium organisations.
During this time I have used a variety of payroll software systems. In my opinion BrightPay is currently the best software provider out there.
BrightPay is unique in offering the best quality payroll software to micro business like me at no cost! Can't thank you enough.
We are a 2 man operation and not financial/HR people. BrightPay allows us to easily do the payroll without the pain that we used to have with Excel spreadsheets. It also allows us to see that we have / haven't done the return to HMRC. We are grateful for BrightPay!
Running payroll has always been a time consuming thorn in the side for most accountants. BrightPay has reduced staff processing time, streamlined our PAYE and CIS return process, and has made our practice much more efficient.
And with emailed password protected payslips and CIS statements, our clients have a better service too. The thorn has been removed!
I regularly recommend BrightPay to those I know who have need of payroll software, it does everything that the more expensive software will do but it is in my opinion more efficient, easier to use and with greater benefits.
BrightPay is the very best software I have every purchased!
BrightPay is better because it is easy to use, efficient and problem free and complies with HMRC. To add to this as a registered charity, BrightPay offers the software free of charge. Win, win!!
BrightPay is a fantastic payroll system that is clear and easy to use, but with free support if you get stuck. It has everything you need to complete the payroll process and report on it.
Easy to use with great tutorials and excellent telephone support.
Has allowed our small company to comply with automatic enrolment in a cost effective way. I would recommend BrightPay to other businesses.
When running a micro business, administration takes up a large proportion of the owners time; BrightPay is an essential piece of software that reduces both paperwork and time.
It’s such a please to deal with a payroll software company who knows what they’re doing and can advise accordingly. As always BrightPay has given excellent service yet again.
I first started using BrightPay when I set up a UK company in 2007 and have renewed every single year.
Last year I bought a mac and I am on the mac version since - I have recommended it to everyone I deal with and they are all very happy with it too!
BrightPay is intuitive and I was able to start using immediately. Ideal for small businesses who do not have a dedicated payroll dept.
If you know how to do payroll, you can download and start using it straight away. I have already recommended it.
I persevered with a highly priced payroll software package for years. Then I found out about BrightPay from my accountant and I've never looked back! 100% easier to use and provides more for me and my staff.
Telephone support is rarely needed as the software is intuitive with "help" feature that provides 99% of the answers. For that rare 1% that persist I find telephone support is easily accessible, patient and they know their product well.
I switched to BrightPay recently and the move was very easy with excellent support when needed.
I am new to BrightPay this tax year and couldn't believe how easy it was to get up and running! It is easy to use and costs far less than other payroll software!
I moved over to BrightPay from Sage in April this year and I am so pleased I did. I only regret not doing it sooner! The transition was seamless and help was there when I needed it.
The Auto Enrolment feature works really well and at no extra cost unlike Sage who wanted to charge me a fortune.
The reports are easy to create which saves time and the ability to access different pay periods with one click is very useful.Thank you BrightPay, I am one satisfied customer!
I am a small employer and changed from HMRC Basic PAYE Tools very easily and now find that BrightPay's systems are very much more employer friendly than I was used to previously.
BrightPay is a fast and effective payroll tool that makes it easy for small businesses to process payroll, without needing any specialist knowledge.
It also saves you time and money, allowing you to concentrate on other more pressing business issues.
I have used several main stream payroll programmes and BrightPay stands head and shoulders above the rest. It is modern, easy to use and I love it! I have recommended it loads of times. Thank you BrightPay.
In my opinion BrightPay is about the best payroll and Auto Enrolment software in the market, easy to use and efficient. Totally reliable and always up to date software. Keep up the excellent work
The BrightPay team and software has saved our business time and money whilst still providing a great service to our clients.
I've used Sage payroll in the past and moving to BrightPay was easy - not to mention cheaper when it came to auto enrolment. Much better to use than Sage Payroll!
The main reasons for choosing BrightPay are;
1. Totally fulfils our requirements
2. Easy to convert and move over
3. Simple to use and it is affordable
We really appreciated the help and advice given during our initial investigations by BrightPay support staff. It was very beneficial to us that BrightPay included free and full support.
After all these years I have paid for payroll software for only one employee and now using BrightPay I feel not only is it free but so much more user friendly as well.
From the start I found it easy to understand the programme, which contained every aspect of what was required to run my organisation payroll; when I needed advice, I found it easy to obtain through the Helpline. I thoroughly recommend BrightPay.
We have been impressed with BrightPay, how up to date it is, ease of use and the layout of the software itself. We have used BrightPay since RTI came into place and have even had good feedback from our clients (receiving payslips etc) who we prepare payroll for.
The fact that BrightPay is up to date with any new legislation helps us a great deal! Now CIS is part of the software has made life a whole lot easier. Overall 5 Star rating.
We are in our second year using BrightPay and it has proved to be as good a software system as we could have hoped for. It is extremely easy to use and customer service is excellent. The phone is answered quickly and the staff are very knowledgeable.
Having been so used to the uselessness that was Sage I love BrightPay and customer support is a total joy. You guys are fantastic and your software is comprehensive and excellently designed. I'm one happy payroll lady.
Cannot fault BrightPay - have used payroll packages for 30 years - easiest to use payroll package you will ever need. Whatever this product costs (which is so cheap) you would still want it. Please try it! - Forget Sage.
We needed to find a cost effective solution for automatic enrolment. We spent months researching various payroll solutions until we finally came across Brightpay via AccountingWeb. Our existing payroll provider wanted to increase the prices so much that we had to make a move to save money.
We needed to know that BrightPay was going to work for us!! Compared to our old software, it’s a breath of fresh air! It is so customer friendly and easy to use.
BrightPay is amazing value for money, and a great product as well. The customer service is among the best I have experienced, they are knowledgeable, friendly and have a very fast response time.
It's automatic reporting to HMRC is seamless and it is able to compute the small employer's NI relief, which many bigger, and supposedly better, systems cannot do.
BrightPay saves me so much time each month, easy to use, HMRC submissions are simple. I've yet to experience any issues with the software of customer services. Great product, great value.
BrightPay keeps us moving with the times. BrightPay saves us money and time. We have seen our business grow exponentially in the 5 years we have been using it. It allows us to offer the very best service to our customers.
BrightPay is the best payroll software that I have used in maybe 40 years. Support (WHEN NEEDED!) is exceptional.
Setting up my business this year alongside using BrightPay has made my life so much easier. Time spent doing my accounts would have been easily 70% longer if I didn't have BrightPay.
Would recommend to any small start-up business as a MUST to have peace of mind and your PAYE all secure and HMRC fully up to date.
We were a small company of three people and following a previous negative experience, looked for a positive change of our payroll provider. The main requirement for change had to be zero costs and unlimited help. Having read the reviews on BrightPay, we dubiously decided to give them a go and have not been disappointed at all.
If you are a small business, we fully recommend you change to BrightPay. The payroll is really simple and although we've only had to contact them twice, the quality of help from Customer Service is Outstanding!
Just want to show my appreciations by using BrightPay. I'm using a free version of the software as I'm the only employee. I have come across some difficulties like any other software or hardware you are using for the first time. To be honest with you I thought it's going to be a hell to deal with my enquiries.
The person who took the ticket was Niamh Shortall. Niamh made me feel special and quickly dealt with my issue. My problems are always dealt with professionally and speedily. Just want to say a big thank you to Niamh and all the staff. I'm sure all of them are professional.
Much appreciated and I will definitely recommend you to friends and families.
First time doing payroll (as an internal accountant) but BrightPay is such a great product is has made the process extremely easy and the customer support is first class.
I used to process my own companies payroll 11 years ago and farmed it out to a bureau. I added up the actual costs over the last 10 years and it was over 24k for a monthly payroll of approx 50 employees.
I was worried about bringing our payroll back in house for me to do and then I discovered BrightPay - WOW!
It's such as easy, straight forward, total package I can't believe what it costs in relation to other payroll software annual licenses. We are now so much more flexible than before having to pass all the info to the bureau for a certain date it's a dream. If you're thinking about it, do it you'll save a fortune.
Simple, idiot-proof payroll. I had no payroll experience and was very nervous about tackling this but BrightPay makes it so easy.
BrightPay is so easy to use anyone with a little knowledge can use it with ease. You can rest reassured that your duties as an employer are being satisfied and all in less time than with other payroll software. I would recommend BrightPay to everyone.
We decided to consider BrightPay as an option because it had received very good reviews. I tested the software in a variety of situations and it was able to deal with everything with ease. Transferring our existing data to the software was simple. We decided to reject our existing software because the annual support had become expensive, even though in three years we had only called once.
ADP, IRIS and other outdated payroll systems have had their day, The new world is BrightPay for payroll processing. User friendly, practical and versatile software making running payroll easy and me look good!
BrightPay is a fantastic user friendly payroll package geared up for Auto enrolment.
We have saved time and money since switching to BrightPay.
BrightPay allows our Parish Council to comply with HMRC criteria regarding online reporting - I found it easy to install and set up.
It provides a basic but comprehensive service yet is fully compliant with HMRC requirements.
I used Sage for many years and was nervous about changing. The payroll experience is now a pleasure. The changeover from Sage to BrightPay was quick and easy. Payslips are easy to produce and information can be added for ease of understanding. Reporting is easy and flexible (what a change from the nightmare of Sage reporting). My clients are happy. I now enjoy payroll. The dreaded auto enrolment - now a pleasure!
If you're a payroll novice, like me - don't worry. Get BrightPay. Use it and know that you're getting it right.
I am new to payroll and with 2 members of staff, BrightPay is free to use. It is easy to use and I know that income tax and NI is worked out for me and I can submit information to HMRC with a click of a button - a real confidence boost!
The videos and webinars are really helpful too. I have recommended BrightPay to other Community Council clerks.
After trying 3 payroll software packages within the last two years, we have finally found a software we can trust in BrightPay.
From the programme itself to the support team we have not been let down thus far.
If clients ever want us to recommend a payroll package to use within their business, BrightPay is the first we suggest.
The BrightPay software is easy to use, offers a great value for money and includes free telephone support
I wouldn't hesitate to recommend BrightPay to both professional payroll bureaus, employers and single people alike. I have found very few problems with our switch over and I am a bureau processing well over a hundred payrolls. More of the same please!
Customer support has been a vital to us whilst setting up auto enrolment for our clients. The support team were on hand whenever we called to guide us through the process. Once we had BrightPay and NEST setup we were off and running. BrightPay is a way of life for us now.
The free package it offers to very small businesses like ours is invaluable and I recommend it for all businesses.
Having gotten super frustrated with IRIS I decided to take the plunge and look at other payrolls. While I was loath to this as new systems can be hard to get used to. I narrowed it down to Moneysoft and BrightPay, I’ve been trialling both systems over the last few weeks due to the fact that both have received very good comments here on AccountingWeb. Moving from IRIS due to increasing prices. Both are good for the price. I’ve decided to go with BrightPay as I’ve a lot of clients staging this year. The AE is leaps and bounds ahead with BrightPay. Love the reporting facility too. BrightPay equals life saver.
We needed a 'tried and trusted' solution. We did look at SAGE as an option but decided against it as it was too expensive and it didn't seem too easy to use. We decided to use BrightPay because it is so simple and easy software to use.
Compared to the previous software that we were using this software has cut the processing time of wages down and substantially reduced the cost incurred to the club.
I absolutely love using BrightPay. It has reduced the time it takes to do my payroll to less than an hour when it used to take nearly three! It links to NEST and creates bank files making payments faster. It has built in letters and reminders for auto enrolment and really does the work for you!
I have just downloaded BrightPay and I am impressed – it is brilliant. I have been a customer of Thesaurus Software Ltd for some years now and have found it to be the best software I have ever used.
It is very user friendly and the support you offer is second to none, and with your latest product, BrightPay, you have excelled yourselves. Thank you, I am delighted.
Payslips are very clear and can be downloaded and emailed to staff. I would have no hesitation in recommending BrightPay to other companies as a first class payroll package that delivers what it promised.
Since changing to BrightPay it has not only been cost effective for the business but extremely easy to use and has made the auto enrolment process easy and stress free.
Having used BrightPay for 3 years as a replacement for HMRC Basic Tools it has been a real pleasure to use.
BrightPay offers better value compared to our previous supplier and we'd be happy to recommend BrightPay. You can actually save time and money!!
I’ve just bought a Mac for me to use for my business and on installing that version of Brightpay I found it was a slightly older release so it wouldn’t open my files. I emailed BrightPay about this and Niamh asked me to email me snapshots of my PC Brightpay files so you could convert to Mac files. I have all of my approx. 30 files ready to use on my Mac. This was done within about 1 hour (and that’s with me having to pop out halfway through sending across my files!)
I was expecting to have to wait a few days, so this service FAR exceeded what I expected. They are a credit to your team!
As a sole employee and director of my web design company, BrightPay has been absolutely invaluable. Not only is it ridiculously easy to use, fast and efficient, and updated regularly; it's free! What more could I ask for?
BrightPay is extremely functional and very good value for money. We moved from Iris in April 2015 and have not regretted the decision.
We have used BrightPay for about 15 years now, they have never let us down, a fantastic product that has developed as RTI and AE arrived. RTI and AE modules ready before dates needed giving us peace of mind. And no increase in their costs, unlike other providers. BrightPay has been a key resource for our business for a long time, we are very please we found it, thank you to all involved.
If like me you are not computer friendly and hate program changes this is the software for you. BrightPay make everything so simple to follow.
I couldn't do without BrightPay - it makes it all so easy. Foolproof. The software is efficient, prompt, keeps it simple and is easy to understand.
BrightPay gives us a simple payroll solution that is full of features, yet so easy to use. With just a click of the button we can automatically send all our employees e-payslips for that month.
It’s very straightforward to run and extract payment reports such as the HMRC real time information report.”
It has to be simplicity of the software. After working with a software solution that was very complicated, working with BrightPay is a breeze. The month end process now takes much less time, saving me much frustration and the company money
BrightPay is easy to use, intuitive and provides everything you need for payroll and pension. The helpline staff know their product well and are always friendly and able to assist.
Excellent payroll package with excellent customer service team on hand.
At last a wages program written by accountants for accountants.The HMRC attempt was a disaster. Written by computer geeks on a take or leave it basis.
From day one it's been a delight to deal with BrightPay - it's improved my relationship with HMRC - I can't recommend them enough - it's almost a pleasure to do the wages each week!
I love BrightPay for its user interface and functionality and I love that the company doesn't charge excessively for its program or at all for the pensions module to run alongside of it. Great company.
Moving our payroll over to BrightPay was one of the best decisions our business ever made. It's an easy to use, visually attractive system, which lacks the complicated reports we had to overcome with our previous software - they're available at the touch of a button, which we love. The software has saved us time, money & effort.
I have used BrightPay for several years with the Bureau service and it has never let me down. The aftercare and personal attention is second to none.
I have recommended BrightPay to several of my colleagues and I know I can do this with every confidence they will never look at another software program for payroll.
I try and get as many people as possible onto BrightPay. It also makes my life a lot easier, not only is it far simpler, but the clients feel comfortable calling directly for help as they know they will get an answer without an hour on hold first!! Email help is also a godsend. Always a fast response. I’m a happy happy customer!!!
By moving to Brightpay we have been able to deliver the same payroll services as before at a reasonable cost but with the added extras of being able to email payslips and down the line to deal with the processes of auto enrolment.
Processing payroll via Brightpay does not seem quicker in time than our previous payroll but the difference in time is quite minimal. The difference in cost however means that we can keep our costs competitive.
Nothing on the market compared up to Brightpay. The interface is clean, crisp and modern. Every other solution we looked at on the market is failing miserably. How could we resist?
Could I just pass on my thanks to Caoimhe for the support she has given me with problems I have had setting up BrightPay and NEST. The problems were created by me but nothing was a problem for Caoimhe.
Her support via telephone and email was excellent and the system is now running smoothly. RTI and Pension submissions work seamlessly and the software is powerful yet easy to use. I shall be highly recommending BrightPay.
We are using BrightPay for almost 5 years now and we have never looked back. BrightPay stood out amongst its competitors because it is so straightforward and easy to use. Within 30 minutes of downloading the free trail, we felt confident that this was the payroll solution for our company.
Your payroll software and customer help line have been wonderful. I would recommend Brightpay to anyone.
Really great software. I am a Xero fan, and they have just released their integrated payroll software within the accounting software - it is not a patch on BrightPay!
I find BrightPay very user friendly and good customer support. Keep up the good work!
Recently I have dealt with Vicky and again your support and attention afforded me has been nothing less than superb. I complemented her on her great patience with me. Your company is blessed to have staff who project such a positive image and whenever possible, I will be recommending BrightPay.
I only wish that in my dealings with a myriad of companies over the past forty years that I could have received half the positivism that I have received from your staff.
A simple thank is totally inadequate to express how appreciative I am of your wonderful support, patience and expertise which came to my rescue repeatedly last week. I wish to thank you most sincerely for being such an outstanding help to me.
To put it mildly you have been a wonderful help to me and I feel ever so much at ease. I firmly believe you go above and beyond the call of duty in your assistance. It is a pleasure to ring BrightPay for help at any time.
I have used a number of payroll software packages over the years. Brightpay has been the only one which has provided everything I need down to the finest detail, very easy to use and in the 4 years I have used it I have only encountered 1 problem which was swiftly dealt with. Looking good for 16/17.
Brightpay is excellent. I have been using Brightpay for the past three years, and it is faultless, intuitive to use, and inexpensive.
I transferred over my 15 clients last year to Brightpay. The ease of use, lack of bugs and helpful and knowledgeable support people have confirmed to me that I did the right thing. At a fraction of what I paid before I have a much better service with a company who seems to care what its users think.
I shall be using their new CIS option this year, thus saving more software costs. I am also looking forward with confidence to using the auto enrolment option, having had awful experiences with my previous supplier.
I previously used HMRC Basic PAYE Tool (BPT) but when auto enrolment came was introduced, BPT would not adapt or cater for my employer duties. I needed to look for another solution to help me process my automatic enrolment tasks for my employees. Sage was recommended to me but I decided it was not for my small business needs as it was too expensive.
BrightPay was recommended to me by a customer of ours. They too are a small business and she had downloaded the BrightPay 60 trial. Our customer had said that she liked BrightPay and that it was easy to use. On her recommendation I decided to go with BrightPay and I bought it. I also find it easy to use.
The layout is very refreshing and easy to use, it isn't cluttered and everything you need is easy to find.
If you ever have any problems the support team are always very helpful and have a good understanding of the software also, which is sometimes not the case with other software we have used.
After many years with Iris, we switched to Brightpay, and wish we had done years ago!
Any little issues or queries are very quickly ironed out or explained, and they do actually listen (and implement) to suggestions for improvement.
Compared to the excessive charges, sub-standard support, and regular technical issues with PAYE Master and IPP, Brightpay are a dream! So glad to have found Brightpay,and I hope this company never changes or gets taken over.
One of the Trustees accidentally stumbled across Brightpay software on the internet, it was a Godsend, we couldn’t believe it at first, the free access & support to the charities turned out to be true, helps with the smooth running of the charity a lot, providing instant and accurate data, any of our volunteers can use it as it is easy to use, submissions are always on time, professional stationary, HMRC approved, most importantly saving the charity money and time, which anyone delivering or involved in community services knows is a blessing.
Having used Sage and various other payroll programs until recently, I must tell you how much of a joy your program is to use - straightforward, attractive and well thought out, I only wish I had found it sooner!
Assuming its RTI capabilities reflect its current simple, attractive and well thought out design, I will definitely be moving my current clients over at the earliest convenience, and advising all new clients that Brightpay is the way to go for payroll.
Keep up the good work Brightpay!
I have been using BrightPay payroll for two years now in my payroll bureau. I find that it has all of the functions that other, more expensive, programmes have and a few more innovative and very useful functions.
The programme works perfectly with RTI and in my 30 years of experience in preparing payrolls I find that BrightPay is the best product that I have used.
The support system is efficient and friendly and always willing to help. I would thoroughly recommend BrightPay to any business.
When we found BrightPay we were impressed with the simplicity of use and also the many tutorials on a vast number of topics to help set up and run the payroll.
For our practice, BrightPay allows us to process our payroll clients quicker and easier. It also helps us foster good relationship with our clients.
Everything we need for payroll and CIS is literally at our fingertips. We recommend BrightPay to anyone and everyone. It's simply the best.
I have been using BrightPay bureau software since the beginning of the tax year and have found it to be the best (and cheapest!) software I have used yet. The interface is simple and pretty much self-explanatory, but if you have a problem, the support is excellent. Would highly recommend.
I have just finished the dreaded end of year on PAYE- RTI and I feel absolutely stupid for not finding BrightPay before. It was so easy I am convinced that I have missed something. But I did work through your great end of year check-list.
I set up the software in February and my, probably very stupid, questions were answered almost instantly by email by Alan Kelly. This in itself is so much better than waiting on a premium line from France where I live, for the HMRC PAYE Tools helpline to say that they don't know the answer so put me through to the technical team for another hours waiting to be told that "The version you are using does not auto update, you have to download the software again!!". Is that Stupid or what?
We are a very small company with just two directors and have never paid more than £5 in total Tax & NI through PAYE. But PAYE-Tools' inability to handle Annual pay dates properly, generated demands for £20,000 estimated unpaid Tax & NI bills which took months and the need to get our MP involved to sort it out.
So thanks very much for your fantastic software and the fact that it is FREE for under three employees is amazing. I still think I've missed something though!
Thank you very much. Your level of customer service is outstanding and though I am a believer, unbelievable for a programmer.
I have been using software since 1990 and must confess that this high level of professional, courteous and timely support is not very common.
Very easy to use, does everything I need and costs nothing for my small business! Can't ask for anything more :) keep up the excellent work.
Our company was searching for a new payroll software that is easy to use and manage but most importantly that it is HMRC recognised. As the HR/ Payroll Manager the task fell on me to find the right software that will fit in with our accountancy services.
I came across Brightpay via the internet. I researched further and found that the system was very easy to understand, easy to manage and truly ahead of the times. Their tutorials are excellent and easy to follow.
I signed up for one of their FREE webinars regarding Auto Enrolment and decided right there and then to go with them. Brightpay’s knowledge on current HMRC regulations are very current and concise.
I saved the best for last – Brightpay is an excellent software but I think the gem of the company is their Customer Service Team.It is the best I have encountered so far and my colleagues agree. Whether it is a phone call or email, someone is always there to help you. I have asked for assistance from the very menial issue to the most complicated matters and not once did any of them make me feel inadequate, they are courteous and committed.
In a world that is becoming so distant and digital, it is truly refreshing to get such personal touch and their team and management must truly be commended to the highest level and it goes without saying that we look forward to continuing an excellent working relationship with them.
Having transferred to the new Bureau version of BrightPay (with over 50 clients) I was impressed at the ease of operating this payroll package which has obviously been designed for the future. It is straightforward and logical to use, both for the smallest client to the much larger.
The personal telephone and email support is outstanding and immediate. You deal with a small team of people who get to know you by name – unlike the big payroll operators – very important if you have a problem.
I have no hesitation in recommending BrightPay and I am in the process myself of transferring a recently acquired payroll bureau over to BrightPay from one of the well known payroll providers.
As a seasoned professional, I have used many pieces of payroll software however, BrightPay is the first software I have felt comfortable enough to let my clients use with minimal support. It's simple to use, packed full of functionality and well priced. It really can't get any better than that. Well Done!
BrightPay was recommended by my accountant. I have always used HMRC payroll for 1 employee and BrightPay is far superior as it can do so much more than HMRC payroll. I no longer have to import data into a payslip BrightPay does that for me and it is first class with help for auto enrolment!
Very useful for a small limited company like mine. I am very appreciative of your software and your pricing policy. Saves me a great deal of money, time and energy. Thank you.
I find BrightPay extremely user friendly and as such have never needed to contact customer support. Keep up the good work!
We have run our PAYE for up to 100 employees in house since day one. We started off with SAGE Payroll and ran with them for many years increasingly baulking at the cost. Finally made the decision to move and went onto 1-2Pay for a year but found that to be too clunky and rigid and went back reluctantly to SAGE. Hated it again so after another 3 years moved this year to Brightpay.
Bearing in mind changing your PAYE software is a major task if you have more than a few employees, it's a big step into the unknown and untested. Have to say 5 months in and so far so good. Really helpful online tutorials. Support that answers the phone or emails. Fully configured and flexible (to fit various employee types and pay structures easily) at a very reasonable price; providing a payroll solution at a small fraction of the SAGE costs with a far better level of support and service.
Anyone struggling with the high cost and poor support offered by SAGE might find this payroll software a viable and positive alternative.
I've tried other payroll software providers and found them to be lacking in user friendliness etc. even the .gov offering was lacking and gave up the ghost on first submission. That's when I found BrightPay at 11.30 pm on day of submission, got it up and running and submitted before midnight.
I have phoned BrightPay people with regard to a few problems with my lack of understanding of wages etc. a couple of times and had instant knowledgeable replies which put me on the right track. I've never had such knowledgeable people at the end of a phone before! Even tax office has you going round in circles before you get a vague answer.
I've no need to look for any other software whilst BrightPay is around. Using BrightPay will give you a brightday... it has for me!
Love the flexibility of the software, being able to change amended payslips. Great not to have to calculate holiday pay. Reporting excellent, i.e. PDF files easy to download.
This is our first year running payroll in-house and BrightPay is the first software package I have used. Before choosing BrightPay I did trial other packages, but I chose Brightpay due to its user friendly software and the excellent support received by email and phone.
Since running, this live support has continued to be superb; customer service is excellent - any queries are answered immediately in a clear and concise manner.
It's just better and more simple to use than many of the other software packages on the market. I'm really impressed. It's a pleasure to do the payroll!
Using the BrightPay bureau package for more than 2 years. Highly satisfied with the product. Highly recommended! Thanks BrightPay
Only used it briefly for a very short term employee but was amazed at how intuitive and easy it made the whole process for me doing payroll for the first time ever! I had tried 2 other products that were industry "standard" and found them to be virtually useless in comparison.
As a new customer (from Sage) I found the whole process very easy. I only had one query that was sorted on the spot - I wish I had found BrightPay years ago
Have spoken to Ann Tighe on a few occasions and she has always been friendly and helpful. Queries answered every time, very happy with support received. I used BrightPay as a sole trader 3 years ago and loved it. Then moved to a company which used moneysoft and 12pay and hated both. Now I've moved jobs again I was delighted to be able to move back to BrightPay.
Even though it is more expensive than other offerings on the market, I am more than happy to spend the extra as the software is so much better, and the support is first class.
I have recommended the software to other ICB bookkeepers that I meet with regularly, (and others via online forums) and hope to see some new bookkeepers using your software soon, especially with auto enrolment looming. Thank you BrightPay, you are an essential part of my practice.
As I work on my own, I need to have complete faith in the software I am using and on the support network. I do not feel alone, as each time I have rang BrightPay with a problem it has been sorted out immediately,and the staff have all been so friendly, knowledgeable and helpful - thank you all.
Outstanding software. Does everything I need for payroll in next to no time. Totally intuitive. If only all software was as good as this. If anyone mentions payroll to me I tell them about your system.
BrightPay is very cost effective. Our clients love the reports we send to them. The addition of a CIS facility is wonderful. We have also recommended BrightPay to a number of non payroll clients who do their own payroll. I wish I had found BrightPay years ago.
Really impressed with the product, so much so that I am surprised it is not already the industry standard for payroll as it is excellent value, easy to use and the outputs are superb! So much so I have made countless referrals to associates, to which have moved from other larger providers paying so much more per annum until now.
You are treated with respect, your problem is never too much trouble, and even if you are a bit of a technophobe you are not treated or talked to like an idiot. BrightPay has always been first class in its support and its end user ease of use - it has been exceptional from the outset. I have been using it since 2000 so nearly 15 years.
We are coming up to four years of using BrightPay and I would not use another software system. It is simple, straightforward and very easy to use.
The team behind BrightPay are fantastic - they are always there if you have a problem and always respond immediately, which you don’t get very often with other software providers.
We recommend BrightPay to all our clients who do not use us to do their payroll and would highly recommend it to anyone who is not using it at the moment.
I use the free version in a very small setup with a single employee in a church. The way BrightPay works helps me not only with the mechanics of payroll and tax but also understanding the requirements.
Having previously used other payroll packages, BrightPay is a breath of fresh air, very user friendly, and with excellent support from staff who actually seem to want to help.
Thanks for a great demo today BrightPay. Enjoyed it so much we are now using your software. Your helpdesk were excellent with a few minor queries I had when setting up. Really looking forward to using your software properly. Also your CIS assistant software has saved me and my clients a lot of time.
For anyone thinking about BrightPay, we are trying the software for the first time, and have run our first auto enrolment. We love it! And for any hiccups the support staff have been great too.
I am running BrightPay successfully for a number of clients and have also recommended your software to clients who run their own payroll. They are also more than happy with the product. I cannot recommend BrightPay enough!
BrightPay is by far the best product of it's kind. Support is exceptional and, in my opinion and experience, unsurpassed. Support, as always, was top class.
I have had a tricky problem, and your team have been fantastic, never made me feel stupid, and been exceptionally helpful. I have always found Bright Pay to be useful and the team helpful. I do not know what else is out there on the market so I can't compare, however I do think it represents exceptional value.
Very easy to use and pick up, with little or no payroll experience.
Have just started using BrightPay this financial year, having taken over from our accountant. Really easy to use and plenty of helpful support. 10/10
I just want to tell you how good I think BrightPay is! I am a bookkeeper and have used many computer packages, but I think BrightPay is brilliant.
I have recommended it to various people (clients and friends) and find it easy to operate and it prompts me when there have been changes (which seem to happen with more frequency than ever before).
Thank you BrightPay. If you have ever used Sage payroll, you will know why I am so impressed!
We started using Bright Pay Bureau at the start of new tax year to help us with Auto Enrolment. I can only say how easy the transfer process has been and how user friendly the programme is. The support is second to none, the staff are friendly and helpful and nothing is too much trouble. A real pleasure to deal with.
When we accidently stumbled across Brightpay software on the internet, it was a Godsend, we couldn’t believe it at first, the free access & support to the charities turned out to be true.
Any of our volunteers can use it as it is easy to use, submissions are always on time, professional stationary, HMRC approved.
We all thank you so much Brightpay – well appreciated.
Niamh today helped me, very patiently, roll over my 14/15 data on one laptop in to the new 15/16 system on another.
I have consistently found your support staff very helpful indeed.
I would just like to take this opportunity of saying how wonderful your software is, it's easy to use, very simple and in lay-man's terms.
So thank you and an even bigger thank you to your support staff they are so helpful regardless of how many times I ring.
We've been using the 2014/15 trial version and have found it very well structured with an excellent user interface. We're looking forward to getting fully switched over to Brightpay for the new tax year.
BrightPay has fantastic telephone support. I find it extremely user friendly and the interface is easy to navigate and use. The auto enrolment process for me has been extremely stressful. I really needed help with the various duties I had to perform to comply with the law. I did phone the customer support on several occasions. They were patient and understanding with me and helped me understand the whole process better.
The support received from BrightPay today has been fantastic. Instantaneous and super helpful, thanks Alan.
A great company to deal with that has a super product. Here are the reasons I like to use this software:
- Very easy to use. Many clients can’t believe it is so good for the price.
- The support line answers the telephone quickly and you get to speak to a person, there’s no ‘press 1 for’…… or insulting messages like have you tried looking at our web site.
- Queries are always dealt with promptly.
- The file online routine works well.
- You can use blank payslips or email slips to keep costs down.
- It handles SMP/SSP etc. with no problems.
- Processing time is quick.
- You get a new program every tax year. This means there is no panic at the year-end like with some big providers where you actually have to upgrade their program.
I could go on and on! It really is very good!
We started using Brightpay this year after our previous payroll provider wanted over £500 per year to enable Auto Enrolment. Migrating our data into Brightpay was very easy even though we were part way through the year.
We went live with Auto Enrolment in October and it has been a doddle. Brightpay works out when our employees need to be enrolled and the enrolling and opt out procedures are easy to carry out.
It has built in support for The People's Pension so exporting our contribution file and uploading to the pension portal is really quick and easy.
Overall we've got an easier to use payroll system than before and saved money, win-win all over.
As a small employer & a payroll bureau I have found Brightpay to be simple to use, easy to understand and it has reduced the administrative burden on my businesses significantly.
It has a clear and simple interface that is easy to pick up and remember ensuring that Brightpay is light years ahead of other payroll products on the market!
The purchase fee represents fantastic value for money and the fact that it includes both telephone and email support demonstrates their confidence in the software.
I am so glad I found what is easily the best payroll software on the market at such a good price.
I'd like to commend your staff in the highest possible way for the fabulous service they have given me, when I have been in difficulties on more than one occasion. On the various occasions that I have been in contact I have received nothing but the very highest courtesy and cooperation. I found Denise to be superbly and on top of her job; efficient, helpful and unbelievably patient. She is a gem and deserves ten out of ten.
We needed a payroll software package that catered specifically for the needs of an SME. BrightPay suited our needs perfectly. We tried everything we could think of to make BrightPay struggle but we found nothing. BrightPay had the ability to do everything that an SME could need.
I just want to say that I find your webinars very helpful and informative. I am very inexperienced in UK payroll, and it's such a relief to know that I can depend on BrightPay to keep me right. I've used Irish Thesaurus payroll for many years, and I know that the product and the support is second to none. I will continue to recommend it.
Having been processing payrolls for in excess of 30 years I was aware of the issues in changing payroll system especially mid-year. However I have now been running my payroll bureau using Brightpay for 4 months, initially in parallel with my old system and have found it simple and easy to use.
The staff at Brightpay have proved to be helpful and clear with their instructions. I would have no problem with recommending Brightpay.
A breath of fresh air !! An uncomplicated, user friendly payroll software that is RTI compliant and flexible enough to handle any of the requirements you may have for payroll.
Having spent years with the same supposed market leading software I feel I have finally joined the 21st Century.
BrightPay makes the entire process of auto enrolment really straightforward. Auto enrolment (AE) is so simple and the whole system is customer friendly. I recommended it to my accountant today and told him it was easy to use and at a good price with high quality support.
We find BrightPay uncomplicated and we like the simplicity of the processing. It makes compliance fairly easy. It's just fantastic!!
I switched to Thesaurus about 10 years ago and have never looked back. When we first switched, I found the product to be of great value for money and it included full customer support.
I was frightened that this may be a price to reel in customers with hefty increases around the corner. I was assured this was not the case and I am pleased to say the price did not increase for several years. This is testament to the honesty of this company who are a delight to deal with.
I review our software providers every year. It is a market that moves very quickly so you have to. The fact that I have stayed with this provider for so many years says a lot.
A great company to deal with that has a super product.
After shopping around with packages that couldn't deliver what we need, I've trialled BrightPay and tested it with staff joining mid-year, zero hour contracts, calculating holiday pay, pay rises, and joining the pension scheme after a few months.
BrightPay has been able to calculate and log all of these so I'm sure it will prove itself in time saving on payroll and increasing accuracy - and its lovely to use - a friendly and helpful system.
I am using Brightpay and its Auto Enrolment functionality on a regular basis. I find the upload of the pension file from Brightpay into NOW Pensions site a smooth and easy procedure and it only takes a few clicks.
BrightPay is a great product that exceeds expectations and fits the needs of my business perfectly. A key benefit for me has been with the fantastic customer support team who have been a fabulous help over the past two years. I would have no hesitation in recommending BrightPay. Thank you.
I used to have Sage, which is terrible for trying to get a person on the phone never mind one that can actually help, so I am incredibly appreciative of the fantastic service from you and the team at Brightpay, it makes a world of difference to my working life!!
BrightPay processes payroll, prints payslip, communicates RTI information and submits information to our chosen pension scheme (NEST) all with ease. My monthly payroll takes me 5 minutes to process.
We chose Brightpay as it's so adaptable. They actually listen to our concerns. We really like the ability to be able to email payslips.
We think the price is fantastic. The fact that it is backed up with a free full support service is an added bonus. We find the online tutorials to be very useful too.
BrightPay is a really impressive product, and you can clearly see the developers have placed a lot of emphasis on the software being user-friendly, and it delivers with every aspect. More recently we started processing Auto Enrolment for our clients, and the module is seamless. Time is valuable, and we no longer spend vast amounts of it waiting for technical issues to be rectified, so allows us to concentrate on our core business.
BrightPay - A breath of fresh air…