Our team of polite, helpful payroll experts is available via phone or email, ready to respond to any questions, comments or feedback you may have. Please don't hesitate to get in touch. Did we mention it's free?

Phone support for BrightPay Payroll Software can be reached at 0845 300 4304

Email support for BrightPay Payroll Software can be reached at support@brightpay.co.uk

At what hours is support available?

Phone and email support is available Monday to Friday, 09:00 to 17:30.

Where is support based?

Our support team is located in our Ashbourne office in the Republic of Ireland. It's comprised of UK payroll experts with a wealth of experience who are able to liaise directly with our developers if need be.

Is support really free?

Yes! We have been developing software for over 20 years and have always believed in a free support model. It's best for our customers and motivates us to create easy to use, problem-free software.

Online Documentation

F1 key

The BrightPay online documentation can be accessed at any time from within the payroll software by pressing the F1 key.

The BrightPay payroll software documentation is available online. Enter one or more words into the search box below to find what you're looking for, or alternatively, click a section heading below to start browsing.