If you are a small employer with up to three employees, then you are entitled to use BrightPay at no cost, including email support. Simply complete the form below and we'll email your licence key to you.
More than three employees? Purchase a standard licence here.
If your BrightPay trial has expired, then when you launch BrightPay it will ask for a licence key – simply type or paste in your Free Licence key. If your trial has not ended, then the licence screen can be accessed from the Upgrade Licence button on the welcome screen or from Help → Licence after opening an employer file.
If you have received your Free licence key, but you have not yet downloaded and installed BrightPay, that's no problem. Go ahead and download and run the BrightPay installer now. When you first launch BrightPay, click the Upgrade Licence button on the welcome screen and type or paste in your Free Licence key.
BrightPay support is free for all customers. Those using a Free Licence are limited to email support only. Visit our support page to get in touch or email us directly at firstname.lastname@example.org (be sure to check our office opening hours).
To qualify for phone support, customers must purchase a Standard or Bureau licence.