Our support lines our extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query
Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.
BrightPay Connect Subscription Pricing Model from April 2020
From April 2020, customers will be billed on a usage subscription model based on the number of active employees in the billing month. Once signed up for a BrightPay Connect account, you will be invoiced monthly in arrears through our new online billing system. There are no contracts or ties. Should you decide to stop using Connect, no notice is required. Payroll Bureaus will be charged per total number of employees across all connected employers. Our 2020 order system will be available shortly.