Our support lines are extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.


Nov 2019

14

Customer Update: November 2019

Welcome to BrightPay's November update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:

 

Online payslips offering enhanced GDPR security

Manually approving requests, keeping track of the employees’ annual leave and inputting new data into the payroll software takes a lot of time and can be a frustrating administrative burden for both payroll and HR staff. To make the process easier for all parties involved, the BrightPay Connect app provides a self-service platform that employees can access anytime, anywhere, using the smartphone app or online portal.


CPD Accredited Webinar: Expand your payroll services with online client platforms

Standing out in a crowd of other payroll bureau providers is no easy task, and it’s getting more difficult all the time. Difficult, but not impossible. As a payroll bureau, you need to find unique ways to differentiate your practice from all the others.

Cloud innovation and online client portals are making it easier than ever before for bureaus to offer value-added service. Savvy bureaus are implementing client online dashboards customised with their own bureau branding to effectively differentiate themselves, in order to stand out from their competitors.


Accountants rewarded who take a leap of faith into the cloud

All of us, in the hyper-connected internet era, have found ourselves at a loss when using some software, website or app. You just want to do one thing, or you want to set something up and... you just can’t. It might feel like specific software or apps are testing us in some way. Only those who can navigate through the narrow tunnels of this software are genuinely worthy, in some weird twist on the Arthurian legend of Excalibur.

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Clients can now input their employee hours into BrightPay

BrightPay Connect allows bureau users to securely send payroll entry requests and payroll approval requests to their clients, changing the way payroll bureaus interact and communicate with clients. Clients can securely add their employee’s hours saving bureaus hours of administrative time each pay period. Ultimately, your client will be accountable for ensuring the payroll information is 100% correct before the payroll is finalised. Additionally, there is an audit trail of the requests being approved by the client.


Do you want more empowered employees?

Despite the political and social chaos of the moment, we do live in more enlightened times, and employees have more rights now than ever before. Part of that evolution involves empowerment, an integral aspect of BrightPay Connect’s appeal. Payroll bureaus can now offer their clients’ employees easier online access to manage their own payroll information, annual leave, personal contact data and payslips on the go.

Employees can browse and download their history of payslips and other payroll documents, view their payroll calendar, including annual leave, sick leave, and parenting leave, make changes and direct annual leave requests, fully informed.


Posted byKaren BennettinCustomer Update