BrightPay Blog


Nov 2018

28

Viva La Revolution - Client Payroll Entry is here

Eh yo where my payroll bureaus at? This blog is for you, my friends. You and those sexy accountants (yes there is such a thing). So let’s begin by talking about the most annoying thing in the world. No, no, not Becky from HR. I mean timesheets and recording employee hours for the payroll. Ugggggghh. Did you just feel me roll my eyes through the screen? I mean, being an accountant is great and all. An endless stream of attractive bedmates, invites to all the coolest parties. But the one thing that brings all that crashing down is having to deal with clients and their endless payroll data. Even worse are the endless errors and amendments of this payroll data that come back and bite you in the ass.

Payroll entry is a collaboration between accountants and their clients. It’s like an intricate dance, each relying on the other’s poise and grace. The problem is the client only did one ballet lesson back when they were 7, is stepping on your toes and elbowed you in the boob earlier. My point is, the current back and forth system is clumsy and time consuming. Clients keep track of their employees’ hours on timesheets (*shudders*), spreadsheets, word documents or sometimes even a napkin. Then they send it to the payroll bureau who is then required to input the same data manually into their own system and no matter how perfect accountants are, they are mere humans and also make mistakes. So the margin for error is maximised by this manual duplication of data entry.

Not only that, but it takes forever and let’s face it it’s boring. Those ballet classes are starting to look appealing. Hours are spent on this menial task of inputting payroll information into payroll systems. More often than not there’s at LEAST one thing that needs to be redone because Dean forgot to tell you that one of his employees died 3 years ago and that Niamh (who’s 37) should have been paying student contributions all this time but this is of course all your fault because you are the bureau, how could you have let this happen?! How dare you!

The problem is that you are normally drip fed this information and it can get so bad you have to hunt your client down, kick in their door in the middle of the night while pointing a shotgun in their face and screaming “WHAT WAS ABDULLAH’S OFFICIAL START DATE” to get any information around here! Well you can finally put that gun down because I have some good news for you! Brightpay have designed a new bit of kit as part of their BrightPay Connect Bureau Feature and it is a game-changer.

This new feature - called Client Payroll Entry - is precisely what it sounds like; a feature that gives payroll bureau the ability to send payroll requests to their clients. The client, (yes the CLIENT) then enters hours worked, additions, deductions and can even add new starters and all their details into BrightPay Connect through their online employer dashboard. The information entered by the client will then seamlessly flow through the portal and sync with the payroll software on the bureau's end! So this means:

  • No more manual data duplication.
  • Hours saved of administrative time (which could be spent down the pub or catching up on reruns of Four In A Bed).
  • Increased transparency - no more being blamed for errors made by the clients as they now have control over their own data entry.
  • No more having to ‘chase’ information and risk being jailed for life in the process.
  • Automation will eliminate the email document exchange (woohoo!) and provide a more secure and accurate reading of timesheets.
  • Potentially more ballet lessons?

So there you have it. Your payroll entry nightmare is now a seamless collaboration between you and your dance partner who is now as graceful as a gazelle and prancing around the place on their tiptoes while the crowds roar and throw roses at your feet.

Book your free demo today here

Written by Aoibheann Byrne | BrightPay Payroll Software

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Posted byAoibheann ByrneinBrightPay Cloud


Nov 2018

28

Customer Update: December 2018

BrightPay announces API integration with The People’s Pension

BrightPay now offers direct integration with ‘The People’s Pension’. This integration links the payroll software and pension provider together so that users can seamlessly submit pension files to The People’s Pension from within BrightPay. With just one click, users can instantly submit contribution files to The People’s Pension, eliminating the need to export the file and then login to The People’s Pension portal to upload the file.

Find out more

BrightPay Connect’s New Bureau Feature: Client Payroll Entry (NOW LAUNCHED)

BrightPay Connect’s newest feature gives payroll bureaus the ability to send payroll requests to their clients. Clients can enter payments, additions and deductions for their employees and can also add new starters through their online employer dashboard. The information entered by the client will seamlessly flow through to the bureau’s portal, ready to sync back to the payroll software. Book a demo to see how seamlessly this new feature works.

Find out more | Book a BrightPay Connect demo

Free BrightPay Connect’s New Bureau Feature: Client Payroll Approval (NOW LAUNCHED)

The Payroll Approval facility enables bureaus to securely send their clients a payroll summary before the payroll is finalised. Clients can then review and approve the payroll for the pay period through their online employer dashboard. Ultimately, your client will be accountable for ensuring that the payroll information is 100% correct before the payroll is finalised. Book a demo to see how useful this new feature will be.

Find out more | Book a BrightPay Connect demo

Switch to BrightPay today and get 50% off plus one FREE BrightPay Connect licence (worth £49)

New customers can now save when they switch to BrightPay. Get 50% off a BrightPay 2018/19 licence PLUS receive one free BrightPay Connect 2018/19 licence. Offer valid for 2018/19 licences for the first year subscription only.

Book a demo | Purchase BrightPay

5 star rating on Software Advice website

Software Advice is the leading software review website for businesses navigating the software selection process. We are delighted to say that BrightPay has maintained a five star rating ?????.

Review BrightPay here | Trial BrightPay here

What are the biggest GDPR advantages of BrightPay Connect?

BrightPay Connect is an online payroll and HR solution that offers significant benefits to help your business comply with GDPR legislation. BrightPay Connect is an add-on product to the payroll software. BrightPay Connect increases the efficiency and effectiveness of payroll work within the remit of the GDPR guidelines.

Read more

Gift your employees this Christmas with One4all

With HMRC's Trivial Benefits scheme, you can gift a benefit up to the value of £50 completely tax-free to every member of staff. Gift your employees this Christmas with a One4all gift voucher and save over £48 per employee. With thousands of stores to choose from, it's the perfect way to show your employees you care.

Find out more

What do BrightPay Customers really think?

BrightPay has a whopping 99% customer satisfaction rating and has just been awarded the 2018 Payroll Software of the Year award. Here is what our customers say:

  • Have used Sage before and BrightPay has better functionality and is easier to use. Tim, Alan Barker and Co
  • Compared with the payroll software I used before, BrightPay is a joy to use. John, Acumen Business Services
  • I have always found BrightPay easy to use and excellent value for money. Liz, North Star Payroll
  • BrightPay is an excellent, easy to use product that has made my payroll processes fast, efficient and effective. Lesley Ann, Laws Accountants

Read BrightPay Customer Testimonials

Change announced to Apprenticeship Levy

The Chancellor Philip Hammond announced at the Conservative Party Conference that from April 2019 large employers paying the apprenticeship levy will be able to transfer up to 25% of their apprenticeship levy funds to businesses in their supply chain.

Read more

RTI - An Irish Perspective - Will it work in Ireland?

Ireland is set to follow in the footsteps of the UK and introduce Real Time Reporting which is called PAYE Modernisation in the Irish PAYE system. The Irish Government is recommending employers to prepare for PAYE Modernisation and familiarise themselves with their new responsibilities.

Find out more

The Accountant’s guide to planning the tax return season - (Accounting Web blog)

Most people seem happy to let life drift along, accepting the ups and downs without trying to influence outcomes. While that can reduce the pressure on standard day-to-day activities, when it comes to the tax return season, a little positivity is a necessity, while a high degree of control freakery is almost certainly going to be even more helpful.

Find out what Philip Fisher thinks

Benefits of BrightPay Connect for Employers

Employers can login online at any time to see up-to-date payroll information. Payroll data is stored in the cloud and can be accessed online however the payroll itself must be processed on your existing BrightPay desktop application. BrightPay Connect is an optional add-on that offers employers flexibility and online benefits, thus simplifying the process of payroll management.

Find out more | Book a demo | Watch video

Data Protection complaints increase since GDPR

Data protection complaints to the UK’s ICO rose to 4,214 in July compared to just 2,310 complaints received in May before the GDPR came into force. A spokesperson for the ICO said the increase was expected, as more users became aware of data protection because of publicity around the new rules and following a series of high-profile data scandals involving some well-known household names, like Morrison’s and Dixons Carphone.

Find out more

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Posted byKaren BennettinCustomer Update


Nov 2018

13

Simplify your annual leave management with BrightPay Connect

Annual leave management is something a lot of payroll and HR staff consider to be an administrative nightmare. Having to manually approve requests, keeping track of employees annual leave remaining and inputting leave into the payroll software can be a frustrating requirement that takes up far too much time.

Nowadays, people prefer an all-in-one, self-service option, so that’s what BrightPay offers. BrightPay Connect is a secure cloud add-on to BrightPay payroll software and simplifies the annual leave process.

Using BrightPay Connect’s intuitive self-service portal, employees can log in at any time, from anywhere. They can instantly request annual leave, view their annual leave remaining and access a personal calendar containing any upcoming booked leave or previous leave taken.

Once an employee has requested leave, the employer will receive a notification allowing them to either approve or deny that request instantly! Employers can also view a complete company-wide leave calendar showing all employees leave dates. Any leave approved by the employer or HR manager automatically flows back to BrightPay payroll software.

The annual leave management facility is only one feature unlocked with BrightPay Connect. To see more powerful features that BrightPay Connect can bring to your business, book an online demo now.

Written by Cailín Reilly | BrightPay Payroll Software

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Posted byCailin ReillyinBrightPay Cloud


Nov 2018

1

What are the biggest GDPR advantages of BrightPay Connect?

BrightPay Connect is an online payroll and HR tool that offers significant benefits to help your business comply with the GDPR legislation. BrightPay Connect is an add-on product to the payroll software. The main objective of BrightPay Connect is to increase the efficiency and effectiveness of payroll work within the remit of the GDPR guidelines.

 

Automatic Cloud Backup
Are you keeping your payroll files safe and protected? It is important to keep them protected in case of the event of fire, theft, cyber-attacks and damaged computers. BrightPay Connect is the solution. It is hosted on Microsoft Azure for ultimate performance and reliability. BrightPay Connect keeps a chronological history of all backups which can be restored at anytime.

 

Employee Self-Service Portal
Are you trying to find ways to improve your time-management skills? You can invite employees to their own self-service online portal which can be accessed using a smartphone app or any web browser. Employees will be able to securely access and download payslips, P60s, P45s, submit annual leave requests and view leave taken and leave remaining.

 

Bureau / Employer Dashboard
Are you looking for an easy and secure way to share documents? BrightPay Connect provides a self-service dashboard to both accountants and employers so they can access payslips, payroll reports, amounts due to HMRC, annual leave requests and employee contact details. You can also securely share resources, upload HR documents and get payroll data approval from the client electronically.

 

24/7 Online Access
Do you want to be in control at anytime and anywhere? BrightPay Connect allows mobile and online access at anytime of the day. This fulfils the GDPR best practice recommendation to provide remote access to a secure system where individuals have direct access to their personal payroll data.

 

Data Input (coming soon)
For bureaus, clients can upload or manually input their employees’ hours and payment details. This is offering an additional layer of GDPR protection. Once the hours are added/imported, information can be automatically synchronised to the employer file on the bureau’s PC, ready for processing. Bureaus can then securely send a payroll summary back to the client for approval through BrightPay Connect. This will eliminate the need to exchange emails, reduce the double entry requirement and minimise errors from manual data input.

 

HR & Annual Leave Management
BrightPay Connect also includes an employee calendar, which can keep record of all employees past and future leave including annual leave, unpaid leave, absence leave, sick leave and parenting leave. Employers can upload sensitive HR documents such as contracts of employment. Access can be restricted for certain users.

 

There is a considerable business opportunity for payroll bureaus to increase revenue while complying with the GDPR. There are significant discounts for bulk purchases.

 

If you are interested in BrightPay Connect, why not attend one of our free online demos!


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Posted byHolly McHughinAnnual LeaveGDPRPayrollPayroll Software


Oct 2018

19

Announced Change to Apprenticeship Levy

The Chancellor Philip Hammond announced at the Conservative Party Conference that from April 2019 large employers paying the apprenticeship levy will be able to transfer up to 25% of their apprenticeship levy funds to businesses in their supply chain.

 

He is reported to have said “We have heard the concerns about how the apprenticeship levy is working, so today we’ve set out a series of measures to allow firms more flexibility in how the levy is spent. But we know we may need to do more to ensure that the levy supports the development of the skilled workforce our economy needs.”

 

The apprenticeship levy is paid by employers and will help fund new apprenticeships in the future. This levy of 0.5% is charged on employers’ pay bills which will be based on the total employee earnings subject to Class 1 secondary NICs. The levy is payable through Pay As You Earn (PAYE) and is payable alongside Income Tax and National Insurance.

 

Currently, an employer paying the apprenticeship levy can transfer up to 10% of their apprenticeship service funds to one other employer. In June this year Skills Minister Anne Milton announced that from July 2018 an employer paying the apprenticeship levy can make transfers up to 10% to multiple employers. This transfer option is the first large flexibility HMRC have offered to employers to assist in making apprenticeships work better for everyone.

 

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Posted byDebbie ClarkeinPayroll


Oct 2018

8

Customer Update: October 2018

BrightPay wins ‘Payroll Software of the Year’

BrightPay was announced the winner of ‘Payroll Software of the Year’ at this year’s AccountingWEB’s Software Excellence Awards. It’s a great achievement for BrightPay to win this prestigious award, especially considering the number of larger software companies offering payroll.

Find out more

Free CPD Webinar: GDPR 5 Months on!

This FREE CPD accredited webinar will look at what’s new in GDPR, how it may affect your business and what we have learned from the GDPR 5 months on. We will also have a look at how BrightPay can help your organisation utilise the new regulation to benefit you, your customers and your employees. The webinar will include a demo of how our new client entry feature can save you time and help you work towards GDPR compliance.

Register today | Full agenda

BrightPay Connect’s New Bureau Feature: Client Payroll Entry (Launching Soon)

BrightPay Connect’s newest feature gives payroll bureaus the ability to send payroll requests to their clients. Clients can then enter payments, additions and deductions for their employees and can also add new starters through their online employer dashboard. The information entered by the client will seamlessly flow through to the bureau’s portal, ready to sync back to the payroll software. Book a demo to see how useful this new feature will be.

Find out more | Book a demo

BrightPay Connect’s New Bureau Feature: Client Payroll Approval Request (Launching Soon)

The Payroll Approval Request allows bureau users to securely send their clients a payroll summary before the payroll is finalised. Clients can then review and approve the payroll for the pay period through their online employer dashboard. Ultimately, your client will be accountable for ensuring that the payroll information is 100% correct before the payroll is finalised. Book a demo to see how useful this new feature will be.

Find out more | Book a demo

New Customers: 50% Discount + 1 FREE BrightPay Connect Licence

New customers can now save when they switch to BrightPay. Get 50% off a BrightPay 2018/19 licence and one free BrightPay Connect 2018/19 licence. Offer valid for 2018/19 licences for the first year subscription only.

Book a demo | Purchase BrightPay

BrightPay secures investment from Hg

We are very excited to announce that BrightPay has secured investment from Hg, a specialist technology investor. This partnership benefits BrightPay as we can access the experience and support of Hg and its network, whilst retaining voting control of the business. “It’s great to secure an investment from a firm who both knows our market and has the experience to help us develop the business.”

Find out more

BrightPay Connect: The GDPR Survival Toolkit

BrightPay Connect is tailored to help you overcome some of the key challenges that the GDPR presents when processing payroll. The payroll itself is still processed on BrightPay’s desktop application, however, the payroll information is stored online on a secure cloud server, allowing us to bring you even more benefits to help you with GDPR compliance.

Read more

BrightPay Connect: The perfect HR solution for your business

BrightPay Connect has built-in features giving employers an easy to use HR solution where employers can seamlessly manage employee leave and upload HR documents, such as contracts of employment. Employees can request leave through their employee portal or smartphone app. These features will automate and streamline many of the day-to-day HR functions that you deal with.

BrightPay Connect | HR features

72 Hours: The timeline of a GDPR breach

With the GDPR now in full effect, it is important to be aware of the consequences that apply to those businesses that have chosen not to comply with the new data protection legislation. Any company now found to not be in compliance can face a fine of €20 million or 4% of their annual turnover, whichever is greater.

Read more

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Posted byRachel HynesinCustomer Update


Oct 2018

2

Data Protection complaints increase since GDPR

Nearly 5 months since the General data Protection Regulation (GDPR) was introduced across all of the European Union, complaints around Data Protection have nearly doubled in the UK according to the Information Commissioner’s Office (ICO)


GDPR was designed to give Data Subjects more control over their personal data, with more transparency and the threat of larger fines to those in breach of the new rules. The GDPR requires any company that suffers a data breach to notify its users/data subjects within 72 hours of the breach being discovered.


• Data protection complaints to the UK’s ICO rose to 4214 in July compared to just 2310 complaints received in May before the GDPR came into force. A spokes person for the ICO said the increase was expected, as more users became aware of data protection because of publicity around the new rules and following a series of high-profile data scandals involving some well-known household names, like Morrison’s and Dixons Carphone.

• In July the ICO reported that since May 25th, it had seen a four-fold increase in the number of breaches that organizations were self-reporting.

 

Experts note, however that the increase’s do not mean that the number of data breaches has suddenly gone up, but rather reflects the full scale of the data breach problem becoming better known.
Organisations that fail to comply with GDPR can face fines of up to 4% of annual global revenue or €20 million, whichever is greater. So far none of the EU’s Data Protection Agency’s have levied any fines. Multiple DPA’s told the International Association of Privacy Professionals Advisor Newsletter that it is simply too soon.


We will be hosting a free online webinar on ‘GDPR 5 Months On’ on Tuesday October 16th at 11am, where we will look at the implications of GDPR on payroll processing and how employer’s can be demonstrate compliance by following a few, simple steps.
To register for this webinar please click here.

Posted byJennie HusseyinContract of employmentEmployee RecordsEmployee Self ServiceGDPRGeneral Data Protection Regulation


Sep 2018

21

BrightPay wins ‘Payroll Software Product of the Year’

BrightPay was announced the winner of ‘Payroll Software of the Year’ at this year’s AccountingWEB’s Software Excellence Awards. The winner was decided by a public vote held by AccountingWEB, whereby members were asked to rate the software systems that they use to determine the best products on the market.

It’s a great achievement for BrightPay to win this prestigious award, especially since it is a relatively new payroll system which was introduced just six years ago. BrightPay also has a 99% customer satisfaction rate, and is used to process payroll for over 120,000 businesses across the UK and Ireland.

Marketing Manager at BrightPay, Karen Bennett says: “We’re delighted to win this award, especially after coming so close last year. It’s fantastic for BrightPay and our team to be recognised by our customers and the AccountingWEB members, and a massive thank you to everyone who voted for us.”

Paul Byrne, Managing Director, says: “It’s a real pleasure and honour to receive this award. It’s great to see such recognition for all the hard work we have put in. We work hard each year to improve the BrightPay experience for all of our customers, both in terms of the payroll software itself and the customer support that we offer.”

We would like to say a massive thank you to everyone who voted for us this year and to all of our customers. Go team BrightPay!!

 

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Posted byRachel HynesinPayrollPayroll Software


Sep 2018

11

BrightPay secures investment from Hg

We are very excited to announce that BrightPay has secured investment from Hg , a specialist technology investor.

Hg’s structured minority investment strategy, Transition Capital, will fund the investment.

Transition Capital offers privately-owned businesses an attractive alternative to a minority equity sale.

This partnership benefits BrightPay as we can access the experience and support of Hg and its network, whilst retaining voting control of the business.

The Irish market continues to represent our core customer base where we expect to see further growth with the introduction of the PAYE modernisation legislation this coming January. Since we launched in the UK market, just six years ago, we’ve seen our UK customer base grow to an impressive 25,000 customers.

Our payroll software products will automate the tasks involved in the upcoming PAYE modernisation legislation. We have developed user friendly automation features to receive and send the required PAYE information to and from Revenue. Our aim is to target the many employers who are still processing their payroll on manual systems or spreadsheets. At BrightPay, we believe our products offer key automation functionality that can save our customers time and money.

Paul Byrne, Managing Director said:

“Our aim is to establish ourselves as the leading provider of payroll and HR software systems in the UK and Ireland. The combination of Hg’s understanding of the market and our innovative products will help us achieve these goals.”

Hg has many years experience operating in the payroll and HR space. The investment and partnership will allow BrightPay to leverage that expertise to continue to grow our market share in Ireland and the UK. It is fantastic to have a partner that shares our vision for the future and recognises the potential our products have. We’re excited for the future!!

Peter Miholich, Director, Hg, said:

“We have been really impressed by the dedication of the BrightPay team to delivering great software and outstanding service to their customers. We look forward to partnering with Paul, Ross and the team to take BrightPay to the next stage of its development, adding our experience and strong track-record of working with successful businesses in Accounting and Payroll software.”

About BrightPay Software

Established in 1991, BrightPay offers payroll, HR and accounting software products to Irish and UK businesses and accountants. We provide powerful software that is both cost effective and easy to use. Our suite of payroll and HR products save businesses a considerable amount of time by utilising automation and innovative technology. Currently, our products are used by over 120,000 (and counting) businesses across the UK and Ireland. We are a passionate team who strive on the excitement and challenge of continuous growth, improvement and development. Our plans for the future are big! https://www.brightpay.co.uk/

About Hg

Hg is a sector expert investor, committed to helping build ambitious businesses across the technology, services and industrial technology space, primarily in Europe. Deeply resourced sector teams focus on specific sub-sectors and investment themes to identify companies occupying an established position within a niche, and which have the potential to grow faster than their market, create employment and become the leader in their industry. Hg’s dedicated operations innovation team provides practical support to management teams to help them realise their growth ambitions. Based in London and Munich, Hg has funds under management of over £10 billion serving some of the world’s leading institutional and private investors. For further details, please see www.hgcapital.com

 

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Aug 2018

20

BrightPay Connect: The GDPR Survival Toolkit

BrightPay Connect is tailored to help you overcome some of the key challenges GDPR presents when processing payroll. The payroll itself is still processed on BrightPay’s desktop application, however the payroll information is stored online on a secure cloud server. As the payroll information is stored online, it has allowed us to bring you even more benefits to help you with GDPR compliance.

Automated Cloud Backup

With the GDPR, it is important to keep a copy of payroll files safe in case of fire, theft, damaged computers or cyber attacks. Essentially BrightPay Connect is an automated cloud backup, keeping employee’s payroll data safe and secure. BrightPay Connect will automatically backup payroll data every 15 minutes when the payroll is open, and again when you close down the employer file. A chronological history of all backups will be maintained which can be downloaded and restored at any time.

Self-Service Remote Access

GDPR includes a recommendation to provide remote access to a secure system, which would provide employees with direct access to their personal data. With BrightPay Connect, employees can be invited to their own password protected self-service portal. Employees can login to the portal 24/7 on any device, including PC’s, Macs, tablets and smartphones (essentially anywhere that they have access to an internet browser) or there is also an employee smartphone app where employees can login and get notifications directly to their device.

Password Protected Payslip Portal

With BrightPay Connect, employees can access a payslip library where they can view and download all historic and current payslips. Employees can also access payroll documents such as P60s and P45s, HR documents (e.g. their contract of employment), personal data held by their employer and past and scheduled leave.

Right to Rectification

The right to rectification of personal data held is an important employee right under the GDPR. With the employee self-service portal, employees can update their basic personal details such as their phone number and postal address.

Accurate Employee Records

Data controllers and data processors must ensure that the personal data held is relevant and up-to-date. As employees can update their basic personal details on BrightPay Connect, this ensures that employers and payroll bureaus have the most accurate and current details on file for employees.

User Limitations and Restrictions

With the GDPR, data controllers must ensure that, by default, only personal data which is necessary for each specific purpose of the processing can be accessed. Therefore, payroll processors should only have access to the personal data that is strictly required for processing the payroll. This is referred to as data minimisation, or privacy by default. With BrightPay Connect, users can be set up so that they only have access to the information needed to complete their specific responsibilities. For example, there may be a HR manager who should not have access to employee’s payroll data, or a payroll processor who should not have access to employee documents or employees marked as confidential.

Central Location for Employee Documents

BrightPay Connect acts as an all in one central location to store all things employee related, including payroll, HR and other employment related documents. Employers have the ability to upload documents that apply to all employees (e.g. company handbook), documents that are unique to individual employees (e.g contract of employment), or even documents that are relevant to a particular department.

Secure Document Exchange

If you are a payroll bureau, you can invite your payroll clients to BrightPay Connect to their own online employer dashboard. This is a secure portal for client communications, eliminating the need to send documents with sensitive personal information by email. Clients can view employee payslips as soon as they have been finalised, they can run their own payroll reports and view amounts due to HMRC. Clients will also be able to upload employee timesheets and payments and approve the payroll through their employer portal (coming soon). This offers an additional layer of GDPR protection for client’s payroll data.

Essentially, by introducing BrightPay Connect in your business, you will be taking steps to be GDPR compliant. Book a demo today to have a look at BrightPay Connect.

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Posted byRachel HynesinBrightPay CloudEmployee Self ServiceGDPR