Apr 2021

1

Customer Update: April 2021

Welcome to BrightPay's April update. Our most important news this month include:


Furlough Extension: How the Rules are Changing  

The furlough scheme has once again been extended, this time until the end of September 2021. The rules in relation to scheme eligibility, the levels of subsidy support, and the reference period used for newly eligible employees are all due to change between now and September. 


Introducing BrightPay’s New Integration with Clear Books, FreshBooks, QuickFile and Zoho  

We are delighted to announce our new API integration with even more accounting software solutions including Clear Books, FreshBooks, QuickFile and Zoho. This joins our growing list of Integration options created by us to ensure our customers save time and reduce the risk of errors. 


Coming Soon: Pay Employees Directly through BrightPay  

BrightPay’s new integration with Modulr will give you a fast, secure and easy way to pay employees through BrightPay. Processing payroll and paying employees shouldn’t be separate tasks and we have a solution! Coming next week.  

Upcoming Webinar Find out more

IR35 - Are you Ready?  

IR35 rules take effect 6th April. It is fast-approaching and recent studies found that 30% of businesses are unprepared despite organisations having had an additional year to prepare for the extension. Take action now with just under 1 week to go. 


Greener Supply Chain with BrightPay 

Here at BrightPay we take environmental responsibility very seriously and are committed to developing our business towards ecological sustainability at both a company and an individual level. Our new carbon efficient offices will open in 2021. Additionally, we are excited to announce our very ambitious sustainability campaign to become net zero by 2023. To achieve this, we have recently established a passionate Green Team to educate, promote and inspire sustainability to our employees and our loyal customers. Subscribe to BrightPay’s sustainability newsletter to follow our journey.

 

Posted byHolly McHughinCustomer Update


Mar 2021

19

The Key to Keeping in Touch with Employees while Working from Home

One of the biggest frustrations for many employees who now work from home is not having access to the physical paper-based files they had in the office. Many organisations still rely on a HR cabinet which stores sensitive employee data such as contracts of employment, annual leave requests and appraisal documents. Due to COVID-19, the new remote working culture has created many new challenges, data security being a significant one. How secure is your filing cabinet, particularly when you aren’t in the office?

Without the added challenge of a pandemic, HR productivity and managing HR workflows are everyday issues. Common tasks such as the managing of annual leave requests/cancelling requests or dealing with employee queries such as, ‘‘Can I have a copy of my last 3 payslips?’’ can take up unnecessary amounts of time.

BrightPay Connect can help. BrightPay Connect is an optional cloud add-on to BrightPay's payroll desktop application that offers employers flexibility and online benefits, making the payroll process easier.

Along with many other features, BrightPay Connect offers a HR Document Upload feature which allows managers to share documents with individuals, teams or the whole company at the touch of a button. Distribute the company handbook to all employees or upload an individual’s contract of employment, performance reviews or training material. The document upload feature ensures company documents are organised and that employees can securely access HR information anytime, anywhere using their smartphone or tablet device.

Regular communication is an essential way to help your teams adjust to home working. Without it your employees can feel disconnected, morale can dip, and priorities can become confused.

BrightPay Connect’s HR Document Upload tool can be used to distribute COVID-19 mandatory documents such as a COVID-19 Safe Working Policy, the company newsletter or details of the Return-to-Work Policy. The notification system will stand out and draw employees to read the communications via an employee app, avoiding it becoming lost in their email inbox.

Sending this important information directly to the employee’s phone is so much more powerful than simply sending a company-wide email. The click rate of a push notification is 7 times higher than that of email, and so it’s a great way of communicating with employees when it comes to important updates.

Things can – and should – be much simpler in your HR department. And with BrightPay Connect, that’s the new reality. Book a demo of BrightPay Connect today and see how you can eliminate time-consuming HR tasks.

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Mar 2021

10

1 Year On: BrightPay & Covid-19

It’s been exactly one year since BrightPay sent all employees to work from home for 2 weeks as a mysterious flu-like disease called COVID-19 began spreading across Ireland and the UK. Those 2 weeks have turned in 52 weeks... and counting.

On March 10th 2020, employees were given access to all the tools and resources needed to work from home well in advance of the lockdown panic that came towards the end of March 2020. BrightPay worked with employees to try and strike a balance between ensuring employees could be productive and focused when not in the office, whilst also juggling often hectic home lives as we all adjusted to lockdown. Keeping in-touch and keeping moral up was a key priority.

The company was in a fortunate position to be able to continue employing all members of staff during such a scary and uncertain time. BrightPay’s COVID-19 response plan involved additional staffing and increased hours to assist customers. With payroll being an essential service and part of every business, the show had to go on!

BrightPay has been at the forefront for employers and accountants when it comes to the Coronavirus Job Retention Scheme (CJRS) and were one of the first payroll software providers to release software upgrades to cater for the furlough scheme as changes were announced. BrightPay's overall response to COVID-19 was rated 98.6% in a recent customer survey, and this included payroll upgrades, webinars, online guidance and customer support.

BrightPay won the COVID-19 Hero Award (supplier) at the Accounting Excellence Awards that took place recently. There were a number of criteria that were considered by the panel for this award. Judging took into account the speed, time and relevance of businesses’ COVID-19 response and how many customers accessed it.

Despite all the COVID-19 scheme changes, upgrades and webinars, the developers have been kept busy constantly improving the software and introducing new features. BrightPay’s optional add-on product, BrightPay Connect now supports two-factor authentication sign in. This means you can add an extra layer of security to the employer login on your BrightPay Connect account in case your password is stolen.

As remote and flexible working are now the new normal, BrightPay in tandem with BrightPay Connect will soon allow for a completely seamless "working from home" experience where there are multiple individuals who work on or require access to the same employer files. BrightPay Connect can help you prevent conflicting copies of the payroll, including an ‘other user check’ and a ‘version check’ when opening the payroll.

Let’s hope we all return to a somewhat normal life within the next year, and that I won’t be writing ‘working from home 104 weeks later’ this time next year. BrightPay wishes you the very best as we enter Year 2 of living with COVID-19.

If you are looking to change payroll software provider or looking to bring your payroll in-house, please don’t hesitate to get in touch. Book a free 15-minute online demo to see how BrightPay can change your world of payroll.

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Posted byHolly McHughinEvents


Feb 2021

8

10 Reasons why People are Switching to BrightPay

As we approach the new 2021/22 tax year, many employers are evaluating whether they are using the right payroll software to suit their business and if they should start looking at other options. There are so many payroll software providers on the market and each offer different packages and add-on products that choosing the right one for your business can become overwhelming. To make it easier for you, we have summarised the key reasons why you should switch to BrightPay today.

Book a demo to discover more about BrightPay or read on to find out more.

1. At the forefront for COVID-19

With the Coronavirus Job Retention Scheme being processed through payroll software, our development and support teams have been working hard to provide a quick response with ample payroll upgrades. We have been at the forefront for our customers both with product upgrades and expert guidance. We were awarded a COVID-19 Hero Award (Suppliers) at the Accounting Excellence Awards.

2. Furlough Pay Calculator

BrightPay provides a furlough pay calculator to assist users with calculating pay for furloughed employees, including support for flexible furlough. BrightPay also includes a CJRS Claim Report to help you work out how much to claim when making a claim through HMRC’s online claim portal. 

3. Automatic enrolment at no extra cost

Auto enrolment is free with all BrightPay licences. BrightPay automates many tasks and ensures employers comply with their pension duties, for example, BrightPay automatically assesses employees each pay period and notifies you when you have auto enrolment duties to perform. BrightPay includes direct integration with a number of pension schemes including NEST, The People’s Pension, Smart Pension and Aviva.

4. Integration with accounting & bookkeeping software

Directly send the payroll journal to your accounting software from within BrightPay. You no longer need to export the journal via a CSV file and upload it manually through your accounting software. It’s secure and reduces the risk of errors making it more seamless. BrightPay includes integration with Sage One, Quickbooks Online, Xero, FreeAgent, AccountsIQ, Twinfield and Kashflow. 

5. Batch Payroll Processing

Process payroll for multiple companies at the same time with BrightPay. Batch finalise open pay periods, batch send RTI & CIS submissions to HMRC and batch check for coding notices. This feature is available for accountants and payroll bureaus who process payroll for a number of clients. It enables you to save time on administrative tasks, especially if you have a large number of single-director companies on your payroll, or payrolls that don’t change from week to week.

6. Free CIS Module

BrightPay caters for all subcontractor types, including companies, trusts, sole traders and partnerships on a weekly and/or monthly basis. BrightPay also creates CIS300 monthly returns for submitting to HMRC. The CIS module is free with all BrightPay licences. 

7. Payroll software you can trust

We have been developing payroll software for almost 30 years and our products are trusted by over 320,000 businesses across the UK and Ireland. With a 99% customer satisfaction rate, it’s no surprise that BrightPay won Payroll Software of the Year awards in both 2018 & 2019. 

8. Free Friendly Customer Support

We're here to help you every step of the way with FREE phone and email support. We also have a whole range of step-by-step guides and video tutorials available on our website. Not only do our team of experts offer product advice, but we also run free online webinars and distribute free eBooks regarding legislative updates and changes. Whether it’s Auto Enrolment, GDPR, Employment Legislation or COVID-19 Furlough Schemes, you will always be kept one step ahead. 

9. Online access anywhere, anytime

With the BrightPay Connect optional add-on, you can access a whole range of payroll and HR features anywhere anytime. As well as the peace of mind of having your payroll data automatically backed up to the cloud, you will also have access to a secure online employer dashboard and employee smartphone and tablet app. Access employee payslips, run payroll reports, view amounts due to HMRC, manage your employees’ leave, upload and distribute HR documents, send notifications to employees and much more. 

10. Cost-effective solution with a 60-day free trial

BrightPay's 60 day free trial is a great way for you to discover just how easy BrightPay is to use without having to make any commitment. The trial version has full functionality with no limitations on any of the features, including auto enrolment, CIS, payrolling of benefits, integration with accounting systems and much more. There is no obligation to buy. We will not ask you for any credit card details or get you to sign any contract. Should you decide to purchase BrightPay, our pricing structure is simple and straightforward with no hidden charges, in-year upgrade charges or additional charges for customer support.

But don’t just take our word for it. Have a read of our customer testimonials to see why 99% of customers would recommend BrightPay.

Book a free online demo of BrightPay to avail of a free migration consultation with the BrightPay team. You will be assigned a dedicated account manager to help you through your decision making and setup process, ensuring a smooth transition to BrightPay.

Download Free Trial  | Book a Demo

BrightPay UK

 

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Posted byHolly McHughinPayrollPayroll Software


Nov 2018

1

What are the biggest GDPR advantages of BrightPay Connect?

BrightPay Connect is an online payroll and HR tool that offers significant benefits to help your business comply with the GDPR legislation. BrightPay Connect is an add-on product to the payroll software. The main objective of BrightPay Connect is to increase the efficiency and effectiveness of payroll work within the remit of the GDPR guidelines.

 

Automatic Cloud Backup
Are you keeping your payroll files safe and protected? It is important to keep them protected in case of the event of fire, theft, cyber-attacks and damaged computers. BrightPay Connect is the solution. It is hosted on Microsoft Azure for ultimate performance and reliability. BrightPay Connect keeps a chronological history of all backups which can be restored at anytime.

 

Employee Self-Service Portal
Are you trying to find ways to improve your time-management skills? You can invite employees to their own self-service online portal which can be accessed using a smartphone app or any web browser. Employees will be able to securely access and download payslips, P60s, P45s, submit annual leave requests and view leave taken and leave remaining.

 

Bureau / Employer Dashboard
Are you looking for an easy and secure way to share documents? BrightPay Connect provides a self-service dashboard to both accountants and employers so they can access payslips, payroll reports, amounts due to HMRC, annual leave requests and employee contact details. You can also securely share resources, upload HR documents and get payroll data approval from the client electronically.

 

24/7 Online Access
Do you want to be in control at anytime and anywhere? BrightPay Connect allows mobile and online access at anytime of the day. This fulfils the GDPR best practice recommendation to provide remote access to a secure system where individuals have direct access to their personal payroll data.

 

Data Input (coming soon)
For bureaus, clients can upload or manually input their employees’ hours and payment details. This is offering an additional layer of GDPR protection. Once the hours are added/imported, information can be automatically synchronised to the employer file on the bureau’s PC, ready for processing. Bureaus can then securely send a payroll summary back to the client for approval through BrightPay Connect. This will eliminate the need to exchange emails, reduce the double entry requirement and minimise errors from manual data input.

 

HR & Annual Leave Management
BrightPay Connect also includes an employee calendar, which can keep record of all employees past and future leave including annual leave, unpaid leave, absence leave, sick leave and parenting leave. Employers can upload sensitive HR documents such as contracts of employment. Access can be restricted for certain users.

 

There is a considerable business opportunity for payroll bureaus to increase revenue while complying with the GDPR. There are significant discounts for bulk purchases.

 

If you are interested in BrightPay Connect, why not attend one of our free online demos!


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Posted byHolly McHughinAnnual LeaveGDPRPayrollPayroll Software


Aug 2018

3

GDPR - What is the right to rectification?

Under Article 16 of the GDPR, individuals have the right to rectify data that is inaccurate about them. An individual may also be able to have incomplete personal data completed. Although you may have already taken steps to ensure that the personal data was accurate when you first obtained it, this right imposes a specific obligation to reconsider the accuracy upon request.

 

What do we need to do?

If you receive a request from an individual to rectify their personal data, you should take reasonable steps to ensure that the data is accurate and rectified if necessary. The reasonable steps taken will depend on the nature of the personal data and what it will be used for. The more important the personal data is to be accurate, the greater the effort you should put into ensuring it’s accurate and if not, taking steps to rectify it.

 

When is data inaccurate?

The GDPR does not give a definition of the term accuracy. However, it states that personal data is inaccurate if it is incorrect or misleading in any way. It is the data controller's responsibility to ensure the personal data they manage is accurate and up-to-date.

 

Can we refuse to comply with the request for rectification for other reasons?

You can refuse to comply with a request for rectification if the request is excessive or manifestly unfounded, taking into account whether the request is repetitive in nature. There are two things you can do if you consider that a request is excessive or manifestly unfounded:

 

1. Request a “reasonable fee” to deal with the request
2. Refuse to deal with the request

 

You will need to justify your decision in either case. The reasonable fee should be based on the administrative costs of complying with the request. If you decide to charge a fee, it is advised that you contact the individual within one month. You do not need to comply with the request until you have received the fee.

 

In most cases, you cannot charge a fee to comply with a request for rectification. However, as noted above, if the request has been excessive or manifestly unfounded you may charge a reasonable fee to cover the administrative costs.

 

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HMRC and GDPR - Holding and using your personal information
GDPR to affect your employee payroll processing!
GDPR - Everything you need to know!

 

Are you missing out on our newsletter? We will not be able to email you without you subscribing to our mailing list. You will be able to unsubscribe at any time. Don’t miss out - subscribe today!

Posted byHolly McHughinGDPR


Mar 2018

6

Auto Enrolment - Integration between payroll & pension providers

This year we will see an increasing number of key pension providers developing an API option that will allow payroll software to fully integrate with them. Certain pension providers such as NEST, have made real head way in terms of automation. Direct API integration allows payroll software and the pension scheme to communicate or talk directly to each other, which is a similar concept to RTI.

API integration means that users no longer need to export and save the data file to their PC and then log into the pension provider web portal to upload the data. Instead, data can be sent directly to the pension provider at the click of a button from within the payroll software.

This method of sending information between two systems will be of particular interest to payroll bureaus who could have a large number of payroll clients. The integration will enable bureaus to reduce errors and minimise the time spent submitting their clients’ files to the pension provider each pay period.

NEST have two other APIs to validate groups and payment sources, and to approve contribution payments from within the software. This integration further streamlines the setup and ongoing tasks involved when using NEST as your pension provider. Again any good payroll software will offer all three of these NEST API’s.

BrightPay offers csv support for 18 pension providers. We are now proud to say we offer API integration with NEST, Smart Pension and we’re the very first payroll provider to offer API integration with Aviva.

Sign up to a demo today

 

BrightPay Newsletter - Are you missing out?

GDPR is changing how we communicate with you. After May 2018, we will not be able to email you about webinar events, special offers, legislation changes, other group products and payroll related news without you subscribing to our newsletter. You will be able to unsubscribe at anytime. Don’t miss out - sign up to our newsletter today!

 

 

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Posted byHolly McHughinAuto Enrolment


Feb 2018

27

Next stop: Accountex Summit North! Find out why you should attend

Accountex Summit North is the NEW one-day conference dedicated to the accounting profession. This conference is all about learning, connecting and networking. It will take place at Manchester Central on 6th March 2018 and will attract over 1,000 people.

In today’s world it’s so easy to attend and watch a webinar from the comforts of your own bed or even while relaxing on holidays from practically anywhere in the world. But, there are many benefits and reasons why we choose to attend these conferences. Although, you can conduct meetings, watch online software demos, interviews and provide training without leaving your home/office, nothing can substitute for live, in peron business conferences.

Face-to-Face Networking

At BrightPay payroll, we believe that one of the most important aspects of a business conference is your ability to network and form relationships with other businesses and attendees. You become more than just an email address or a screen name by meeting face-to-face. When reaching out to people you met at a conference in the future, they will be more receptive if you left a good impression when you met in person. 

 

Observe Visual Cues

These non-verbal communication elements such as body language and the overall atmosphere and environment allows you to remember knowledge from a previous experience. At Accountex Summit North, there is a range of high profile keynote speakers offering the latest insights, focusing around a main auditorium.

 

Direct Contact

Attending conferences such as Accountex Summit North puts you in direct contact with potential clients, software providers and customers in a setting where they will be receptive to hearing about your business ideas or recommendations.

 

Observe your Competitors

One of the reasons you attend a business conference is to learn the best ways to improve and grow your business. Your competitors are there for the exact same reason. Live events allow you to observe and learn what strengths and weaknesses your competitors may have. You can use this information to gain a competitive edge.

 

Promote Creativity & Innovation

Taking a break from your day-to-day activities to attend a live event helps you develop new ideas in a change of scenery, because being in business doesn’t mean all work no fun!

 

Visit BrightPay’s stand

Come visit us at stand number 33 at Accountex Summit North on the 6th March 2018 to see for yourself how our payroll software, BrightPay can benefit you and your business. BrightPay is incredibly flexible, letting you run your payroll with ease, no matter what type of employer you are or what your situation is.
We will run live demos at Accountex. Call over and speak to one of our experts to see just how useful BrightPay can be. 

 

Alternatively Click here to book a demo of our software.

 

 

 

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Posted byHolly McHughinEvents


Jan 2018

19

Recognised Overseas Pension Schemes notification list

The list of Recognised Overseas Pension Schemes (ROPS) notifications has been updated. 17 schemes have been added and 1 scheme has been removed. This is a list of workplace pension schemes that have told HMRC they meet conditions to be a ROPS and have been asked to be included on the list.


The ROPS notifications list is updated and published on the 1st and 15th day of each month. The list will be published on the next working day if this date falls on a weekend or UK public holiday. From time to time, the list is updated at short notice to temporarily remove schemes while reviews are carried out. For example, this could be when there is suspected fraudulent activity.


The requirements for ROPS changes from 6th April 2017.


You need to meet the new requirements on or after the date you transfer from one scheme to another. HMRC can’t guarantee these are ROPS or that any transfers to them will be free of UK tax. The responsibility lies with you to find out if you have to pay tax on any transfer of pension savings.


HMRC will usually pursue any UK tax charges (and interest for late payment) arising from transfers to overseas entities that don’t meet the ROPS requirements even when they appear on this list. This includes where the ROPS requirements have changed and where taxpayers are overseas. HMRC will also charge penalties in appropriate cases.

 

 

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Posted byHolly McHughinAuto Enrolment