Our support lines are extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.


Aug 2020

7

Customer Update: August 2020

Welcome to BrightPay's August update. Our most important news this month include:


BrightPay Connect - What’s New?

This month saw a number of updates to BrightPay Connect, including a new option to download all payslips in a given period. The calendar functionality in BrightPay Connect has also been updated and improved, making it more user-friendly and graphically appealing for both employers and employees. Improvements such as calendar and leave view, custom leave types and requesting leave are part of the new enhancements.


Free COVID-19 & Payroll Webinar

Join BrightPay on 12th August for a free COVID-19 & Payroll webinar. In this webinar, we explore the key changes in relation to flexible furlough, phasing out of the scheme and changes to making a claim. This new flexibility will help businesses with reopening and help boost the economy. Places are limited. Click here to book your place now.


Processing Employee Hours Made Simple With BrightPay Connect

We’re always keen to hear what the biggest challenges are for payroll bureaus and how we can help make their job easier. One of the most common issues we understand is that requesting payroll information from clients can be an inefficient, time-consuming and often, frustrating process. The good news is that BrightPay Connect makes this process so much simpler. It has become a must-have tool for bureaus who want to streamline their payroll process and increase efficiency.


Automate Annual Leave Management with BrightPay Connect

After months of lockdown, many people are embracing the idea of staycations in a bid to save what’s left of the summer. For employers, however, managing employee leave can be far from relaxing if it is a manual process. BrightPay Connect’s online leave management tools eliminate cumbersome people management tasks. It’s more than just payroll software, it’s a ready-to-go, easy-to-use HR software solution. The staycation trend should be a reason to be excited, not an admin nightmare.


Posted byRachel HynesinCustomer Update


Jul 2020

2

Customer Update: July 2020

Welcome to BrightPay's July update. Our most important news this month include:


Changes to the CJRS & Furloughing Employees

The Coronavirus Job Retention Scheme has been hugely popular and will continue to support jobs until the end of October. However, from 1st July, there will be many changes to the scheme. Here we've put together a summary of some of the key points in relation to flexible furlough, phasing out of the scheme and changes to making a claim.


Employees returning from statutory leave after 10 June 2020

From 1st July 2020, employers will only be able to claim for employees who have previously been furloughed for at least 3 consecutive weeks any time between 1st March 2020 and 30th June 2020. An exception to this is where an employee is returning from statutory parental leave after 10th June 2020 and meets the qualifying criteria to be furloughed for the first time.


CJRS calculations have changed in BrightPay from version 20.5 onwards

For many of our customers, this calculation change will not make a difference. But those who pay in lieu (e.g. a July pay date for June payroll), or those for whom an already submitted claim period ending 30 June did not actually cover all of June's earnings, will need to check and ensure that all reclaimable amounts are accounted for and submitted to HMRC prior to making July claims.


COVID-19 Webinar - Did you miss it? Watch on-demand now

During our most recent webinar, we looked at upcoming changes to the Coronavirus Job Retention Scheme. We also examined five principles that employers should be following to protect employees as they come back to work. Don't miss out - watch it back anytime.

 

Posted byRachel HynesinCustomer Update


May 2020

27

Customer Update: June 2020

Welcome to BrightPay's June update. Our most important news this month include:


Free Webinar: Important COVID-19 Payroll Updates & Return to Work Safety Policies

The government has announced the first steps to ease the coronavirus restrictions with a roadmap in place for lockdown measures to be slowly lifted. Understand how to adapt your payroll processes to accommodate for the schemes and subsequent updates.


Claim Guidance for Coronavirus Statutory Sick Pay Claim

Employers will need to make a claim for any COVID-19 related SSP they wish to reclaim through HMRC's Coronavirus SSP Rebate Scheme online service. This online service is now available to use and can be accessed here. A Claim Report is available in BrightPay to assist users in ascertaining the amounts needed for input into HMRC's Coronavirus SSP Rebate Scheme online service.


Furlough Scheme available until 31st of October

Chancellor Rishi Sunak has advised the Coronavirus Job Retention Scheme will be available for employers for furloughed employees until the end of October 2020 and will introduce a new flexibility option under the scheme from August. This will apply to all regions and sectors in the UK economy.


Return to Work Safety Policies

With the emergence from lockdown becoming clearer, businesses will need to start to put plans and COVID-19 policies in place for their employees to go back to the workplace safely. It is advisable for all workplaces to adapt their workplace HR policies, procedures and practices to comply with the COVID-19 related safety guidelines.


Coronavirus Job Retention Scheme - Claim Report in BrightPay

BrightPay includes a new CJRS Claim Report. This report can be used to ascertain the amounts needed for input into HMRC's online service, including the gross furlough amount, employer National Insurance contributions, employer minimum pension contributions and total claim amount. For employers with over 100 employees, you also have the option to export the report to a CSV file, ready for import into HMRC's portal.


Posted byKaren BennettinCustomer Update


Mar 2020

18

Customer Update: March 2020

Welcome to BrightPay's March update. Our most important news this month include:


BrightPay 2020/21 is now available to pre-order

BrightPay 2020/21 is scheduled for release the week ending 27th March. We will send you another email once it is released and ready to download. This further email will also be accompanied by a full list of the new 2020/21 features and legislative updates.


The Challenge of the Coronavirus & How BrightPay can Facilitate Remote Working

Businesses are understandably concerned about the steps they should be taking to manage the risk of COVID-19. We would like to provide reassurance to our customers that BrightPay is well prepared. Many businesses are now putting precautionary measures in place to combat the spread of the virus and to protect their employees. BrightPay can facilitate the option to work from home, which is one of the primary ways businesses are changing the way they operate.


How BrightPay Connect pricing is calculated

BrightPay Connect customers will be billed on a usage subscription model based on the number of employees in the billing month. This monthly subscription pricing model means that you only pay for what you use. For the vast majority of customers, this new billing model will result in a reduced annual cost.

BrightPay Connect is priced based on the number of active employees in a particular month. This means that you won't be charged for employees who left before the start of the month, or who are on the payroll but not due to start until after the month-end. The cost per month is scalable, depending on the number of active employees. The cost per employee reduces as you add more employees.


How to Handle SSP & Covid 19

HMRC have advised that if you need to take time off work to self-isolate due to Covid 19, the first 3 waiting days that normally apply for SSP will be disregarded and you will be entitled to receive SSP from the first day.

As this is a unique case and BrightPay is programmed to take into account the usual 3 waiting days, an override should be performed in BrightPay by simply marking the previous 3 days on the employee's calendar as sick leave. The SSP to be applied will then be from their first actual day of self-isolation/sick leave. The government will work with stakeholders over the coming months to set up a repayment mechanism as soon as possible.


Posted byKaren BennettinCoronavirusCustomer Update


Feb 2020

19

BrightPay 2020/21 is now available to pre-order

BrightPay 2020/21 is scheduled for release the week ending 27th March. We will send you another email once it is released and ready to download. This further email will also be accompanied by a full list of the new 2020/21 features and legislative updates.

Pre-order BrightPay 2020/21 here

New BrightPay Connect Subscription Pricing Model

From April 2020, BrightPay Connect customers will be billed on a usage subscription model based on the number of employees in the billing month. This monthly subscription pricing model means that you only pay for what you use. For the vast majority of customers, this new billing model will result in a reduced annual cost.

Invoicing will be monthly in arrears e.g. usage in April 2020 will be billed and payable in May 2020.

You will need to enter some basic information on our new online billing system, which will be available shortly. We will notify all Connect customers once it is available.

Further Details Pricing Calculator


Note: Your payroll software desktop licence will continue to be charged on a per tax year basis.


What do you need to do now?

Nothing. Your BrightPay payroll software 2019/20 licence will continue to work as normal until the end of the tax year. Pre-order BrightPay 2020/21 today and we will email you when it is available to download. Our BrightPay Connect billing system will be available shortly and we will notify all Connect customers when it is up and running.

Posted byPaul ByrneinCustomer UpdatePayroll Software


Jan 2020

30

Customer Update: January 2020

Welcome to BrightPay's January update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:


Free Webinar: Last chance to register! 

Payroll transformed: How cloud platforms supercharge the payroll process for employers

Join BrightPay for a free webinar where we look at cloud innovation and how it is positively impacting the payroll process for employers. Not in the distant or even medium-term future: this is happening right now. Register now to see how next-generation cloud features can revolutionise your business.


Easily integrate BrightPay with your accounting software

BrightPay’s payroll journal feature allows users to create wage journals from finalised pay periods so that they can be added into various accounting packages. With this direct integration, users will be able to send the payroll journal to the accounting package directly from within BrightPay. BrightPay includes direct API integration with Sage One, Quickbooks Online and Xero, and coming soon is integration with FreeAgent, AccountsIQ, Kashflow and Twinfield.


Employer obligations: Simple ways to comply using BrightPay Connect

There's been a lot of talk recently about online client platforms. They can bring many benefits to both employers and employees alike - from online payslip access to annual leave management to a HR document hub. But can cloud payroll portals really help with employer obligations? Here we look at how BrightPay Connect can help with record keeping requirements, employment law obligations and GDPR compliance.

Read more

Annual Leave Management: Say Goodbye to Paper Trails and Excel Spreadsheets

BrightPay Connect gives employers a ready-to-go, easy-to-use HR software solution, streamlining previously cumbersome people management tasks, such as annual leave management. Employees can submit holiday requests on the go, directly from their smartphone. Managers will be notified of the request immediately and can view the holiday calendar online before approving, ensuring that they always have sufficient cover. Employees’ remaining holiday balances will be automatically updated meaning everyone is always up to date.


Minimum Wage Rates Increase from 1st April 2020

It has been announced that on the 1st April 2020 the minimum wage will increase by amounts ranging from 4.6% to 6.5%. An employee's age and if they are an apprentice will determine the rate they will receive. BrightPay can track employee hourly rates against the National Minimum/Living Wage (including apprentices), UK Living Wage, London Living Wage, or they can be marked as not eligible.


Posted byRachel HynesinCustomer Update


Dec 2019

5

Customer Update: December 2019

Welcome to BrightPay's December update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:


The interactive digital payslip has arrived - Free for BrightPay Customers

You can now do so much more than simply manage the payslip process. BrightPay Connect offers an online self-service platform and an employee app. Employees have 24/7 easy access to view the payslips anytime, anywhere, using your smartphone, tablet or desktop computer. Historic payslips and P60s are available to access and download. BrightPay Connect offers employees:

  • Ability to request annual leave on the go
  • Current and historic payslip library
  • Access to uploaded HR documents, such as contracts of employment and company handbooks
  • View leave taken and leave remaining 
  • Holiday leave yearly calendar
  • Access to edit and update personal contact details 


All BrightPay customers can now get a free 2019/20 BrightPay Connect licence. Simply click on the link below and we’ll get in touch with your free licence.

Client Payroll Approval. This is what you must be offering as a service (and why clients will LOVE it)

BrightPay Connect’s Payroll Approval Request allows bureau users to securely send their clients a payroll summary before the payroll is finalised. Clients can then review and authorise the payroll details for the pay period through their online employer dashboard. Ultimately, your client will be accountable for ensuring the payroll information is 100% correct before the payroll is finalised. Additionally, there is an audit trail of the requests being approved by the client.



New AccountingWEB Live Conference for Accountants - Will you attend?

The popular AccountingWEB online platform has announced a new conference for accountants. AccountingWEB Live is a unique blend of technology showcase, educational workshop and inspiring content. As well as a full content programme, AccountingWEB Live will feature showcases from the UK’s leading technology brands, demonstrating the latest products, updates and solutions. We are delighted that BrightPay will exhibit at AccountingWEB Live next year to showcase our latest features.

Find out more Register here

New BrightPay Connect Subscription Pricing Model

From April 2020, customers will be billed on a usage subscription model based on the number of active employees in the billing month. Once signed up for a BrightPay Connect account, you will be invoiced monthly in arrears through our new online billing system. There are no contracts or ties. Should you decide to stop using Connect, no notice is required. Payroll Bureaus on a bureau package will be charged based on the total number of active employees in respect of clients that are synchronised to BrightPay Connect (not on a client-by-client basis). 



Why employee apps are the future of payroll

The advancement of employee mobile apps offers many different advantages for employers, employees, and the business as a whole. Payroll apps will streamline payroll processing while reducing the number of payroll queries from employees. The BrightPay Connect self-service app provides a digital payslip platform where employees benefit from secure access anytime, anywhere, using their smartphone or tablet. Through these app features, you can provide your employees with access to GDPR compliant self-service tools, a payslip library and a user-friendly holiday leave management facility.


Posted byKaren BennettinCustomer Update


Nov 2019

14

Customer Update: November 2019

Welcome to BrightPay's November update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:

 

Online payslips offering enhanced GDPR security

Manually approving requests, keeping track of the employees’ annual leave and inputting new data into the payroll software takes a lot of time and can be a frustrating administrative burden for both payroll and HR staff. To make the process easier for all parties involved, the BrightPay Connect app provides a self-service platform that employees can access anytime, anywhere, using the smartphone app or online portal.


CPD Accredited Webinar: Expand your payroll services with online client platforms

Standing out in a crowd of other payroll bureau providers is no easy task, and it’s getting more difficult all the time. Difficult, but not impossible. As a payroll bureau, you need to find unique ways to differentiate your practice from all the others.

Cloud innovation and online client portals are making it easier than ever before for bureaus to offer value-added service. Savvy bureaus are implementing client online dashboards customised with their own bureau branding to effectively differentiate themselves, in order to stand out from their competitors.


Accountants rewarded who take a leap of faith into the cloud

All of us, in the hyper-connected internet era, have found ourselves at a loss when using some software, website or app. You just want to do one thing, or you want to set something up and... you just can’t. It might feel like specific software or apps are testing us in some way. Only those who can navigate through the narrow tunnels of this software are genuinely worthy, in some weird twist on the Arthurian legend of Excalibur.

Read more

Clients can now input their employee hours into BrightPay

BrightPay Connect allows bureau users to securely send payroll entry requests and payroll approval requests to their clients, changing the way payroll bureaus interact and communicate with clients. Clients can securely add their employee’s hours saving bureaus hours of administrative time each pay period. Ultimately, your client will be accountable for ensuring the payroll information is 100% correct before the payroll is finalised. Additionally, there is an audit trail of the requests being approved by the client.


Do you want more empowered employees?

Despite the political and social chaos of the moment, we do live in more enlightened times, and employees have more rights now than ever before. Part of that evolution involves empowerment, an integral aspect of BrightPay Connect’s appeal. Payroll bureaus can now offer their clients’ employees easier online access to manage their own payroll information, annual leave, personal contact data and payslips on the go.

Employees can browse and download their history of payslips and other payroll documents, view their payroll calendar, including annual leave, sick leave, and parenting leave, make changes and direct annual leave requests, fully informed.


Posted byKaren BennettinCustomer Update


Oct 2019

17

Customer Update: October 2019

Welcome to BrightPay's October update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:


Free webinar: Payroll transformed - How cloud platforms supercharge the payroll process for employers

The relationship between employees and the employer is no longer one-directional. What software has created is a new collaborative framework in which employers can easily engage with their employees while managing payroll and HR processes. Payroll software with cloud integration envelops the day-to-day tasks like annual leave management, payslip distribution and backing up your payroll. Register for this FREE webinar where we’ll zoom in on six exciting ways that employer cloud platforms have transformed the payroll process.


Changes to Student Loans from 6th April 2020

New rates for the tax year 2020/21 for Student Loan Plans 1 and 2 have been announced by the Department of Education. The new rates will apply to all current and future borrowers for whom employers make Student Loan deductions. In BrightPay 2020/21, the new student loan repayment thresholds for both plans will automatically be calculated and the appropriate student loan deduction applied.

Find out more

New Feature Announcement: Batch Operations for Payroll Bureaus

BrightPay users have the ability to batch process multiple employers at the same time. This feature is very useful for bureau users, especially for those with a lot of single-director companies or payrolls that don’t change from week to week. The Batch Operation function enables users to process or perform a task on multiple employer files with a single click. Batch processing is available to finalise payslips, to check for coding notices and to send outstanding RTI & CIS submissions for multiple employers at the same time.

Find out more

Have you heard of our smartphone app which is free for employees?

BrightPay’s employee self-service smartphone and tablet app is available with our cloud add-on BrightPay Connect. The user-friendly app streamlines the payroll processing while reducing the number of payroll queries from employees. The benefits for employees include:

  • Instant access to current & historic payslips.
  • Request leave on the go.
  • View holiday leave remaining and leave taken.
  • View HR documents such as employee contracts & handbooks.
  • Edit personal contact information including address and phone number details.

Free webinar for payroll bureaus: Cloud platforms - the next generation payroll trend that every bureau should adopt

Online client platforms are transforming payroll services to increase the efficiency and effectiveness of payroll work. BrightPay is running a series of free webinars where we look at cloud innovation and how it’s positively impacting the way bureaus and accountants offer payroll services. Join us for our upcoming webinar as we take a look at what’s new with cloud technology and how it may affect your payroll processing.


Posted byKaren BennettinCustomer Update


Jun 2019

4

Customer Update: June 2019

The hidden benefits of an employee self-service system

The ability for employees to view and edit their own data is one of the most important advancements of HR in recent years. Providing employees with remote access to view personal information is also a best practice recommendation of the GDPR. It's obviously true that employees have a lot to gain from a self-service system, but what about HR personnel, managers and everyone else involved in the payroll and HR process? They benefit too!

Discover the benefits

 

Payroll Implications of Brexit

Britain is currently like a cat that waits at the door crying to be let out but once the door is open, decides it doesn’t want to leave anymore. But never mind all these bigwigs in Westminster saying how this will affect that and so on; today I want to talk about what Brexit means for the unsung heroes of HR, in particular, payroll. How will leaving the EU affect their everyday work life? We have put together four key areas to note.

Find out the key implications

 

DIY payroll: Empowering clients with self-service remote access

There’s a lot of talk these days about ‘customer-centricity’, in particular integrating your clients into the processes that serve them. The internet makes it easy for clients to help themselves because they can access specific functionality that isn’t confined to a single location or computer. Download our free guide where we discuss DIY payroll and more ways that innovation is improving payroll as a service.

Download guide

BrightPay back with a bang at Accountex 2019

The BrightPay team were back at Accountex again this year for our fifth year in a row. It was great to meet with so many existing customers and new customers and get to speak with them face-to-face. Don’t miss out - if you didn’t attend, make sure to book a demo and download our brochure today to find out about our newest features.

Download brochure | Book a demo

Three quick things that will really help accountants

18 months ago, the book “What’s next for accountants” stayed at Number 1 on Amazon for three weeks, and was hailed by accountants and gurus across the world as a “must read”. We have persuaded the author (Shane Lukas) to celebrate the 20th anniversary of his business by giving you three ground-breaking gifts.

Get your gifts here

New User Management Interface for Connect

Our new User Management feature for BrightPay Connect makes it more seamless and quicker for users to be set up or amended. It offers the option to select permissions for multiple employers at one time for a standard user. There is also a new permission to allow standard users to connect and synchronise employers from BrightPay to Connect and a new feature to mark an employer as confidential.

Find out more

Happy Birthday GDPR!

Yes, that’s right folks, on May 25th of this year our beloved GDPR turns 1 year old! *dries eyes* - they grow up so fast. We all know that GDPR has been a resounding success but we also know that, like all 1 year olds, there's been some teething problems. So let’s take a look back through our photo album of the past year and see how our little trooper has fared over its first year.

Read more

Digital trends that every employer should know

It’s predicted that by 2020, the global workforce would be dominated by millennials and generation X. That means by next year, over 70% of the global workforce will be under the age of 40. A younger workforce presents knock-on effects for the entire business. As an employer, you need to adapt to meet the expectations of this new generation of employees; they’re very different from the workforce that preceded them.

Read more

From the support desk: Can BrightPay be accessed from multiple users on different machines?

BrightPay employer data files can be stored on a shared network drive or cloud drive to be accessed by multiple PCs or Macs. The BrightPay software application must be installed on each individual PC or Mac you wish to use to access the shared location. A single BrightPay licence allows for up to ten installations.

More FAQs | Online Documentation | Video Tutorials

Key issues facing your payroll department in 2019

The CIPP unveiled their latest “Future of Payroll Report” (2019) for the second year running and surprisingly, it’s not a total snoozefest! The report acknowledges that whilst payroll software and technology make things easier, the number of enquiries does not decrease and payroll departments need to be on the ball to be in a position to answer these queries effectively.

Read more

Posted byRachel HynesinCustomer Update