Year End - Frequently Asked Questions

To assist users in completing the 2020-21 tax year and transitioning to tax year 2021-22, we have compiled a list of frequently asked questions below.

a) What steps do I need to complete to finalise the 2020-21 tax year?

  • Please click here to access our simple step-by-step guide for completing the 2020-21 year end process in BrightPay.



b) How do I issue P60s to employees?

  • The P60 option is located within the Employees menu

  • Select an employee who is in active employment as at 5th April from the left hand listing

  • Click P60 on the menu bar and simply select the P60 option you require



c) How do I notify HMRC that the last RTI submission is my final submission for the tax year?


  • Within the RTI menu in 2020-21 BrightPay, select 'RTI > New > Employer Payment Summary'

  • Where you have recoverable amounts, tick this box and select 'tax month 12' or 'tax quarter 4'

  • Tick the Final Submission indicator and click OK to generate the EPS

  • Submit to HMRC



d) Do I have a week 53 in the 2020-21 tax year?

  • Only if an employer pays employees on a Monday and the last pay date of the 2020-21 tax year is Monday 5th April 2021.



e) When will 21-22 BrightPay be available?


  • 21-22 BrightPay is scheduled for release week commencing 22nd March 2021.


f) Is it ok to import my data into 2021-22 BrightPay before my payroll is finished for the 2020-21 tax year?

  • We advise waiting until your payroll is fully completed for the current tax year before importing into the new tax year version. This will ensure the most accurate and up-to-date information is being imported from the previous tax year.



g) Why is 2021-22 BrightPay downloading as a 60-day free trial - I have already purchased a licence?


  • BrightPay will initially download as a 60-day free trial (with full functionality). On purchasing a 2021-22 licence, you will have received a licence key on the invoice that was emailed to you. Simply select 'Upgrade Licence' on the 'Open Company' screen of your 2021-22 BrightPay software and enter and activate your licence key here. Your software will no longer show as a free trial and instead will indicate your purchased licence type. 



h) How do I install 21-22 BrightPay for the new tax year?


  • Every tax year we release brand new software in line with the new budgetary requirements. Thus, to move your payroll on to a new tax year, simply download the new tax year version of BrightPay that is available on our website here.

  • Once downloaded, this will install separately to your previous year’s software and you will see a new BrightPay icon appear on your desktop. You can still access the information for the previous tax year in 2020-21 BrightPay.



i) How do I import my data from 2020-21 BrightPay into 2021-22 BrightPay for the new tax year?


  • First, check the location of where your 2020-21 employer data file is saved to - you can do this by hovering your mouse over the employer name on your 'Open Employer' screen in 2020-21 BrightPay and making a note of the location that will appear.

  • Next, on the 'Open Company' screen in 2021-22 BrightPay, select Import Employer(s) > Import BrightPay 2020-21 file(s)

  • Browse to the location of your 2020-21 employer data file and double click on the file name to commence the import.

  • Your employer and employee details will now be imported into 2021-22 BrightPay and your employer name will be added to your 2021-22 Open Company screen.

    Please note: if the employer file is password protected, the password will be the same as the previous year.

j) Will tax codes L, M and N be automatically uplifted when I import my data from 20-21 BrightPay into 2021-22 BrightPay?

  • Tax codes for L, M and N will be automatically uplifted for the new tax year in 2021-22 BrightPay when your employer file is imported from 2020-21 BrightPay.

  • Tax code L will be uplifted by 7, tax code M will be uplifted by 8 and tax code N will be uplifted by 6 in 2021-22 BrightPay.



k) Do I need to send a new Employer Payment Summary to HMRC to claim the Employment Allowance?

  • Yes. Since 6th April 2020, Employment Allowance does not auto renew for an employer as it did in previous tax years.

  • An employer now has to submit an Employer Payment Summary to HMRC every tax year to notify HMRC that they will be claiming the Employment Allowance.

  • Once this EPS is sent to HMRC, the employer can then enable the Employment Allowance in the first tax period within the 'HMRC Payments' utility in BrightPay.

  • Please note: HMRC must also be notified via an Employer Payment Summary if you are no longer eligible for the Employment Allowance.

  • Further guidance on operating the Employment Allowance in BrightPay is available here .



l) How do I sign into Connect for the new tax year?

  • Please select the 'Connect' tab on your 2021-22 BrightPay 'Open Company' screen and sign into your Connect account using your Connect username and password.


m) Why do I receive HMRC error 6010 when I try to submit a P11D(b) for the 2020-21 tax year?

  • HMRC will only accept a P11D(b) for the 2020-21 tax year from 6th April 2021. If trying to submit before this date, error number 6010 will be returned from HMRC into BrightPay.

  • HMRC are currently accepting a P11D(b) for the tax year 2019-20 up until 5th April 2021.


Need help? Support is available at 0345 9390019 or

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