Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

Aug 2022


Customer Update: September 2022

Welcome to BrightPay's September update. Our most important news this month include:

National Payroll Week Special

National Payroll week is next week and we have a whole range of fun events lined up to celebrate and give payroll the recognition it deserves. From live webinars to quizzes – register now to avoid disappointment, as places are limited.

Customer Survey 2022 Results

Our customer survey results are in and we’re happy to announce that BrightPay have achieved a 99.1% customer satisfaction rating and a 98.9% customer support rating for 2022. Our Net Promoter Score was 71.4, putting us well above the industry average of 40 for B2B software and SaaS.

Security alert! Top 5 payroll security tips

There are a surprising number of bureaus that aren’t aware of the cyber-security threats we face today. Almost everything online is accessible at our fingertips, so just how safe is your clients’ data? In our latest guide, discover 5 top payroll security tips you can start offering your clients today.

6 exciting ways to boost the speed of your payroll

Tasks such as annual leave management, distributing payslips and backing up your payroll data can often be quite tedious and time-consuming. In this free guide, we’ll zoom in on 6 exciting ways cloud technology can help boost your payroll processes today.

How payroll and practice management work together

In our upcoming webinar on 22nd of September, see how your payroll and practice management software can work together to give your practice a more organised, streamlined and structured workflow. From automating your admin to speeding up your onboarding process – the opportunities are endless!

Warning from HMRC: Organised labour fraud

HMRC’s recent employer bulletin included warnings to employers on organised labour fraud. Organised labour fraud affects HMRC, businesses, employees, and the general public. Learn about the 3 types of fraud, and how to avoid it, in our latest blog post.

Save your practice over £20,000 a year

In this webinar, we will look at what’s most important to accountants and bureaus when choosing a payroll software - exactly how much value can it bring to your practice? We will also share results of our customer research to highlight how much time and money you can save by using BrightPay and BrightPay Connect.

5 ways to boost the efficiency of your payroll process

Join our most popular webinar for employers on the 7th of September, where our payroll experts will discuss 5 ways you can boost the efficiency of your payroll and HR processes by using next-generation cloud technology.


Posted byEleanor Mc GuinnessinCustomer Update