Our support lines are extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.


Dec 2019

5

Customer Update: December 2019

Welcome to BrightPay's December update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:


The interactive digital payslip has arrived - Free for BrightPay Customers

You can now do so much more than simply manage the payslip process. BrightPay Connect offers an online self-service platform and an employee app. Employees have 24/7 easy access to view the payslips anytime, anywhere, using your smartphone, tablet or desktop computer. Historic payslips and P60s are available to access and download. BrightPay Connect offers employees:

  • Ability to request annual leave on the go
  • Current and historic payslip library
  • Access to uploaded HR documents, such as contracts of employment and company handbooks
  • View leave taken and leave remaining 
  • Holiday leave yearly calendar
  • Access to edit and update personal contact details 


All BrightPay customers can now get a free 2019/20 BrightPay Connect licence. Simply click on the link below and we’ll get in touch with your free licence.

Client Payroll Approval. This is what you must be offering as a service (and why clients will LOVE it)

BrightPay Connect’s Payroll Approval Request allows bureau users to securely send their clients a payroll summary before the payroll is finalised. Clients can then review and authorise the payroll details for the pay period through their online employer dashboard. Ultimately, your client will be accountable for ensuring the payroll information is 100% correct before the payroll is finalised. Additionally, there is an audit trail of the requests being approved by the client.



New AccountingWEB Live Conference for Accountants - Will you attend?

The popular AccountingWEB online platform has announced a new conference for accountants. AccountingWEB Live is a unique blend of technology showcase, educational workshop and inspiring content. As well as a full content programme, AccountingWEB Live will feature showcases from the UK’s leading technology brands, demonstrating the latest products, updates and solutions. We are delighted that BrightPay will exhibit at AccountingWEB Live next year to showcase our latest features.

Find out more Register here

New BrightPay Connect Subscription Pricing Model

From April 2020, customers will be billed on a usage subscription model based on the number of active employees in the billing month. Once signed up for a BrightPay Connect account, you will be invoiced monthly in arrears through our new online billing system. There are no contracts or ties. Should you decide to stop using Connect, no notice is required. Payroll Bureaus on a bureau package will be charged based on the total number of active employees in respect of clients that are synchronised to BrightPay Connect (not on a client-by-client basis). 



Why employee apps are the future of payroll

The advancement of employee mobile apps offers many different advantages for employers, employees, and the business as a whole. Payroll apps will streamline payroll processing while reducing the number of payroll queries from employees. The BrightPay Connect self-service app provides a digital payslip platform where employees benefit from secure access anytime, anywhere, using their smartphone or tablet. Through these app features, you can provide your employees with access to GDPR compliant self-service tools, a payslip library and a user-friendly holiday leave management facility.


Posted byKaren BennettinCustomer Update