Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

Mar 2021


Year End - Frequently Asked Questions

To assist users in completing the 2020-21 tax year and transitioning to tax year 2021-22, we have compiled a list of frequently asked questions below.

1. What steps do I need to complete to finalise the 2020-21 tax year?
Please click here to access our simple step-by-step guide for completing the 2020-21 year end process in BrightPay.

2. How do I issue P60s to employees?
The P60 option is located within the 'Employees' menu. Select an employee who is in active employment as at 5th April from the left-hand listing. Click 'P60' on the menu bar and simply select the P60 option you require.

3. How do I notify HMRC that the last RTI submission is my final submission for the tax year?

Within the 'RTI' menu in BrightPay 2020-21, select 'RTI > New > Employer Payment Summary'. Where you have recoverable amounts, tick this box and select 'tax month 12' or 'tax quarter 4'. Tick the 'Final Submission' indicator and click OK to generate the EPS and submit to HMRC.

4. Do I have a week 53 in the 2020-21 tax year?
Only if an employer pays employees on a Monday and the last pay date of the 2020-21 tax year is Monday 5th April 2021.

5. When will BrightPay 21-22 be available?
BrightPay 21-22 is scheduled for release week commencing 22nd March 2021.

6. Is it ok to import my data into BrightPay 2021-22 before my payroll is finished for the 2020-21 tax year?
We advise waiting until your payroll is fully completed for the current tax year before importing into the new tax year version. This will ensure the most accurate and up-to-date information is being imported from the previous tax year.

7. Why is BrightPay 2021-22 downloading as a 60-day free trial - I have already purchased a licence?
BrightPay will initially download as a 60-day free trial (with full functionality). On purchasing a 2021-22 licence, you will have received a licence key on the invoice that was emailed to you. Simply select 'Upgrade Licence' on the 'Open Company' screen of your BrightPay 2021-22 software and enter and activate your licence key here. Your software will no longer show as a free trial and instead will indicate your purchased licence type.

8. How do I install BrightPay 21-22 for the new tax year?
Every tax year we release brand new software in line with the new budgetary requirements. Thus, to move your payroll on to a new tax year, simply download the new tax year version of BrightPay that is available on our website here

Once downloaded, this will install separately to your previous year’s software and you will see a new BrightPay icon appear on your desktop. You can still access the information for the previous tax year in BrightPay 2020-21.

9. How do I import my data from BrightPay 2020-21 into BrightPay 2021-22 for the new tax year?
First, check the location of where your 2020-21 employer data file is saved - you can do this by hovering your mouse over the employer name on your 'Open Employer' screen in BrightPay 2020-21 and making a note of the location that will appear.

Next, on the 'Open Company' screen in BrightPay 2021-22, select 'Import Employer(s) > Import BrightPay 2020-21 file(s)'. Browse to the location of your 2020-21 employer data file and double click on the file name to commence the import. Your employer and employee details will now be imported into BrightPay 2021-22 and your employer name will be added to your 2021-22 Open Company screen.

Please note: If the employer file is password protected, the password will be the same as the previous year.

10. Will tax codes L, M and N be automatically uplifted when I import my data from BrightPay 20-21 into BrightPay 2021-22?
Tax codes for L, M and N will be automatically uplifted for the new tax year in BrightPay 2021-22 when your employer file is imported from BrightPay 2020-21. Tax code L will be uplifted by 7, tax code M will be uplifted by 8 and tax code N will be uplifted by 6 in BrightPay 2021-22.

11. Do I need to send a new Employer Payment Summary to HMRC to claim the Employment Allowance?
Yes. Since 6th April 2020, Employment Allowance does not auto-renew for an employer as it did in previous tax years.

An employer now has to submit an 'Employer Payment Summary' to HMRC every tax year to notify HMRC that they will be claiming the Employment Allowance. Once this EPS is sent to HMRC, the employer can then 'enable' the Employment Allowance in the first tax period within the 'HMRC Payments' utility in BrightPay.

Please note: HMRC must also be notified via an Employer Payment Summary if you are no longer eligible for the Employment Allowance. Further guidance on operating the Employment Allowance in BrightPay is available here.

12. How do I sign into BrightPay Connect for the new tax year?

Please select the 'Connect' tab on your BrightPay 2021-22 'Open Company' screen and sign in to your BrightPay Connect account using your Connect username and password.

13. Why do I receive HMRC error 6010 when I try to submit a P11D(b) for the 2020-21 tax year?
HMRC will only accept a P11D(b) for the 2020-21 tax year from 6th April 2021. If trying to submit before this date, error number 6010 will be returned from HMRC into BrightPay. HMRC are currently accepting a P11D(b) for the tax year 2019-20 up until 5th April 2021.

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Posted byDebbie ClarkeinPayroll