Oct 2017


Customer Update: October 2017

“What do you mean….Do I have a backup”? - A day in the life of Customer Support

One of the most common calls I get on the support line is from a distressed customer who tells me they have lost their payroll information. Reasons for the loss of this information are varied and could be anything from a laptop being stolen, a virus attacking the computer, holding files to ransom or fire or water damage to the computers in the office.

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What does GDPR mean for your Payroll Bureau? (Bureaus only)

Data protection and how personal data is managed is changing forever. On 25 May 2018, the new General Data Protection Regulation (GDPR) will come into force. The GDPR is a European privacy regulation replacing all existing data protection regulations. Register now for our free, CPD accredited webinar to find out how this new legislation will affect your payroll bureau.

Register for CPD webinar

Why is everyone switching to BrightPay?

We recently conducted a customer survey where we asked our customers just what they thought of BrightPay. The good news is, our customer satisfaction rate has improved from 99.1% (2016) to 99.8% (2017). We also received a number of testimonials from our customers.

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Have you seen BrightPay Connect in action?

BrightPay Connect is an optional cloud and HR add-on which offers an employee online self service, automatic cloud backup, annual leave management and more. We are offering BrightPay bureau customers one free BrightPay Connect 2017/18 licence.

Claim your free licence here | Book a demo

Auto Enrolment: New Employers, Phasing & Re-enrolment (Bureaus only)

What does the future hold for automatic enrolment (AE)? Over the next year we will see payroll bureaus dealing with new challenges when it comes to AE compliance. Watch our webinar on demand where we  discuss the future of automatic enrolment. Guest Speaker: Henry Tapper from the Pension PlayPen joins us.

Watch on demand

Do you need help with your employee contracts?

Our sister product, Bright Contracts enables users to create tailored, professional contracts of employment and staff handbooks. What was once a very expensive and time-consuming process can now be done on your PC.

Book a demo | Find out more




Posted byRachel HynesinCustomer Update