Our support lines are extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.


Jun 2019

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Customer Update: June 2019

The hidden benefits of an employee self-service system

The ability for employees to view and edit their own data is one of the most important advancements of HR in recent years. Providing employees with remote access to view personal information is also a best practice recommendation of the GDPR. It's obviously true that employees have a lot to gain from a self-service system, but what about HR personnel, managers and everyone else involved in the payroll and HR process? They benefit too!

Discover the benefits

 

Payroll Implications of Brexit

Britain is currently like a cat that waits at the door crying to be let out but once the door is open, decides it doesn’t want to leave anymore. But never mind all these bigwigs in Westminster saying how this will affect that and so on; today I want to talk about what Brexit means for the unsung heroes of HR, in particular, payroll. How will leaving the EU affect their everyday work life? We have put together four key areas to note.

Find out the key implications

 

DIY payroll: Empowering clients with self-service remote access

There’s a lot of talk these days about ‘customer-centricity’, in particular integrating your clients into the processes that serve them. The internet makes it easy for clients to help themselves because they can access specific functionality that isn’t confined to a single location or computer. Download our free guide where we discuss DIY payroll and more ways that innovation is improving payroll as a service.

Download guide

BrightPay back with a bang at Accountex 2019

The BrightPay team were back at Accountex again this year for our fifth year in a row. It was great to meet with so many existing customers and new customers and get to speak with them face-to-face. Don’t miss out - if you didn’t attend, make sure to book a demo and download our brochure today to find out about our newest features.

Download brochure | Book a demo

Three quick things that will really help accountants

18 months ago, the book “What’s next for accountants” stayed at Number 1 on Amazon for three weeks, and was hailed by accountants and gurus across the world as a “must read”. We have persuaded the author (Shane Lukas) to celebrate the 20th anniversary of his business by giving you three ground-breaking gifts.

Get your gifts here

New User Management Interface for Connect

Our new User Management feature for BrightPay Connect makes it more seamless and quicker for users to be set up or amended. It offers the option to select permissions for multiple employers at one time for a standard user. There is also a new permission to allow standard users to connect and synchronise employers from BrightPay to Connect and a new feature to mark an employer as confidential.

Find out more

Happy Birthday GDPR!

Yes, that’s right folks, on May 25th of this year our beloved GDPR turns 1 year old! *dries eyes* - they grow up so fast. We all know that GDPR has been a resounding success but we also know that, like all 1 year olds, there's been some teething problems. So let’s take a look back through our photo album of the past year and see how our little trooper has fared over its first year.

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Digital trends that every employer should know

It’s predicted that by 2020, the global workforce would be dominated by millennials and generation X. That means by next year, over 70% of the global workforce will be under the age of 40. A younger workforce presents knock-on effects for the entire business. As an employer, you need to adapt to meet the expectations of this new generation of employees; they’re very different from the workforce that preceded them.

Read more

From the support desk: Can BrightPay be accessed from multiple users on different machines?

BrightPay employer data files can be stored on a shared network drive or cloud drive to be accessed by multiple PCs or Macs. The BrightPay software application must be installed on each individual PC or Mac you wish to use to access the shared location. A single BrightPay licence allows for up to ten installations.

More FAQs | Online Documentation | Video Tutorials

Key issues facing your payroll department in 2019

The CIPP unveiled their latest “Future of Payroll Report” (2019) for the second year running and surprisingly, it’s not a total snoozefest! The report acknowledges that whilst payroll software and technology make things easier, the number of enquiries does not decrease and payroll departments need to be on the ball to be in a position to answer these queries effectively.

Read more

Posted byRachel HynesinCustomer Update