FAQs

BrightCIS will be exclusively cloud-based. The desktop version will no longer receive updates, support, or legislative compliance.

Bright’s cloud solutions offer enhanced functionality, security, and a modern CIS payment experience. To stay at the forefront of innovation, we are focusing our development on advancing the platform, ensuring a seamless transition for users.

Please see our Frequently Asked Questions about moving to BrightCIS. Download the FAQs here.

FAQs: Making the Move

Q How do I move from BrightPay for Windows/Mac to BrightCIS?

A 

Step 1: Log in using your BrightID
Go to https://cis.brightpay.com/ and log in using your Bright ID. If you have already purchased BrightPay, or used BrightPay Connect or other Bright Products, you will already have a Bright ID.

Step 2: Create your organisation
Once logged in, you will be asked to create your organisation. Here, you need to enter your organisation name and address, choose your payment plan and add a payment method.

Step 3: Import your CIS data from your BrightPay employer data file(s)
Select the option to ‘Import from BrightPay for Windows/Mac’. Select the BrightPay employer data file(s) you wish to import and BrightCIS will import all of the required CIS data. Check out our migration video for step-by-step instructions on how to import your contractor and subcontractor data from BrightPay’s desktop to BrightCIS.

Q How do I create an organisation?

A You can select the ‘Create Organisation’ button on the welcome screen or create an organisation under ‘My Organisation’ > ‘New Organisation.’ In the following screens, enter the name and address of your organisation, choose your payment plan and add your payment method. Details of the Organisation can be viewed under ‘My Organisation’ > ‘Organisation Details.’ Here, you can also manage team members and manage your billing.

Q Can I import multiple employers from BrightPay for Windows/Mac to BrightCIS?

A Yes, on the import screen, press and hold the “Shift” key on your keyboard and select the BrightPay employer data files you wish to import. If the BrightPay employer data files are password protected, you will need to enter the passwords to import the CIS information for each contractor.

Q Can I import my BrightPay employer data files in batches to BrightCIS?

A Yes, you can import all your CIS data from your BrightPay employer data files to BrightCIS or import them in batches.

Q Can I import my company mid-year from BrightPay for Windows/Mac to BrightCIS?

A Yes, BrightCIS provides a quick and seamless import utility to bring across your contractor and subcontractor details from BrightPay for Windows/Mac to BrightCIS.

Q What information/data comes across when I import my company from BrightPay for Windows/Mac to BrightCIS mid-year?

A When importing a company from BrightPay for Windows/Mac to BrightCIS your contractor and subcontractors’ details will come across, as well as pay elements, submissions sent to HMRC, finalised payment details and reports.

Q Can I run parallel payments in BrightCIS?

A Yes, you can run parallel payments in BrightCIS ensuring you feel fully confident before moving to the cloud package.

Q Will I be able to use BrightCIS on my Mac?

A Yes, BrightCIS can be accessed from any device, including Mac.

Q Once I import my data to BrightCIS, will I still have access to my historic data?

A Yes, you can access the CIS data from previous tax years on BrightPay for Windows/Mac.

Q Where do I enter in CIS deductions suffered?

A If you use BrightPay you can enter in CIS deductions suffered under > HMRC > Select the relevant tax period > On the left-hand side of the screen you can enter in the amount for the CIS deductions suffered field.