Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

Year End - Frequently Asked Questions


To assist users in completing the 2023-24 tax year and transitioning to tax year 2024-25, we have compiled a list of frequently asked questions below.


a) What steps do I need to complete to finalise the 2023-24 tax year?

  • Please click here to access our simple step-by-step guide for completing the 2023-24 year end process in BrightPay.

 

 

b) How do I issue P60s to employees?

  • The P60 option is located within the Employees menu

  • Select an employee who is in active employment as at 5th April from the left hand listing

  • Click P60 on the menu bar and simply select the P60 option you require

 

 

c) How do I notify HMRC that the last RTI submission is my final submission for the tax year?

 

  • Within the RTI menu in 2023-24 BrightPay, select 'RTI > New > Employer Payment Summary'

  • Where you have recoverable amounts, tick this box and select 'tax month 12' or 'tax quarter 4'

  • Tick the Final Submission indicator and click OK to generate the EPS

  • Submit to HMRC

 

 

d) Do I have a week 53 in the 2023-24 tax year?

  • Only if an employer pays employees on a Thursday or Friday and the last pay date of the 2023-24 tax year is Thursday 4th or Friday 5th April 2024.

 

 

e) When will 23-24 BrightPay be available?

 

  • 24-25 BrightPay is scheduled for release week commencing 18th March 2024.

 

f) Is it ok to import my data into 2024-25 BrightPay before my payroll is finished for the 2023-24 tax year?

  • We advise waiting until your payroll is fully completed for the current tax year before importing into the new tax year version. This will ensure the most accurate and up-to-date information is being imported from the previous tax year.

  

g) How do I start the new tax year in 24-25 BrightPay?

 

  • Every tax year we release brand new software in line with the new budgetary requirements. Thus, to move your payroll on to a new tax year, simply select the 2024-24 icon on the top left corner of your screen and you will see 2024-25 as an option on the drop down menu.

  • Please select 2024-25 to move forward to the new tax year. You will see your employer(s)' details listed on the employer dashboard. You can import your employer into the new tax year.  You can still access the information for the previous tax year 2023-24 BrightPay by selecting the 2023-24 option to switch tax years.

 

 

h) How do I import my data from 2023-24 BrightPay into 2024-25 BrightPay for the new tax year?

 

  • First, if you have selected the 2024-24 option to move forward to the new tax year you will see your employer(s) details listed on the employer dashboard.The icon to the left of the employer's name will have a dotted line around it.

  • If you wish to import this employer into the new 2024-25 tax year please select the employer's name.

  • A message will show 'A record for Employe XYZ does not yet exist for the 2024/25 tax year. To use this employer in 2024/25, you must import its data from 2023/24.' Please select 'Import Now'.

  • Your employer and employee details will now be imported into 2024-25 BrightPay and the icon to the left of the employer's name will be in grey.

    Please note: if the employer file is password protected, the password will be the same as the previous year.



 

 

i) Do I need to send a new Employer Payment Summary to HMRC to claim the Employment Allowance?

  • Yes. Since 6th April 2020, Employment Allowance does not auto renew for an employer as it did in previous tax years.

  • An employer now has to submit an Employer Payment Summary to HMRC every tax year to notify HMRC that they will be claiming the Employment Allowance.

  • Once this EPS is sent to HMRC, the employer can then enable the Employment Allowance in the first tax period within the 'HMRC Payments' utility in BrightPay.

  • Please note: HMRC must also be notified via an Employer Payment Summary if you are no longer eligible for the Employment Allowance.

  • Further guidance on operating the Employment Allowance in BrightPay is available here .


 

j) Why do I receive HMRC error 6010 when I try to submit a P11D(b) for the 2023-24 tax year?

  • HMRC will only accept a P11D(b) for the 2023-24 tax year from 6th April 2024. If trying to submit before this date, error number 6010 will be returned from HMRC into BrightPay.

  • HMRC are currently accepting a P11D(b) for the tax year 2022-23 up until 5th April 2024.

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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