Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

Inviting a User

Inviting a New Member

 

A user with the status of Owner or Administrator can invite other Team Members to the Organisation. To invite a new member in the organisation:

1) First select the Team Members tab under My Organisation.

 

2) Click the blue 'Invite New Member(s)' button at the right hand side of the screen

 

3) Select whether you would like to invite an 'Administrator', a 'Payroll Processor' or a 'Billing Manager'.

 

 

 

4) Enter in the email address(es) for the user(s) you wish to invite. You can invite multiple users for the same type of user in one instance.

 

5) Click 'Send'. You can see the status of the invitation has been sent to the new user.

 

An email invitation will now be sent to the new user, asking them to confirm acceptance of the invitation and to sign up. The new user will need to sign up for a Bright Id and once signed up will be able to log into BrightPay. For help in signing up for your Bright Id please view here.

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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