Nov 2021
2
BrightPay wins ‘Payroll and HR Software of the Year 2021’
BrightPay was announced as the WINNER of Payroll and HR Software of the Year 2021 at this year’s Institute of Certified Bookkeepers (ICB) LUCA awards.
Last night, the ICB held their annual awards in Leicester Square, London. The LUCA awards are considered the ‘Oscars’ of the bookkeeping profession and are awarded in recognition of the year’s outstanding bookkeepers and the many organisations and software services that support the valuable work they do. This year was even more special as not only were the awards held in-person again, but they were also celebrating the 25th Anniversary of ICB's inception. ICB members and students vote to decide the winners of each category. BrightPay are thrilled and honoured to have won Payroll and HR Software of the Year 2021, beating out tough competition from fellow nominees being Intuit Quickbooks, Moneysoft, Sage Payroll, and Xero Payroll.
Picture: Paul Byrne, CEO of BrightPay, poses with the award, a statuette of Luca Pacioli, the Cistercian monk who is credited with first documenting the process of double-entry bookkeeping.
An award-winning payroll software
The award for Payroll and HR Software of the Year comes just under a year after BrightPay won the COVID-19 Hero Supplier Award at the Accounting Software Excellence Awards 2020. During 2020 and beyond, BrightPay quickly responded to frequent changes to payroll legislation, allowing our customers to carry on processing their payroll uninterrupted.
It is a credit to the entire team at BrightPay, amidst the pandemic and throughout 2021, that they continued to develop BrightPay Payroll Software. New and enhanced features were added, all the while BrightPay continued to deliver excellent support to our customers.
Not simply a payroll software
A particular exciting aspect of this award is the ‘HR’ in the title. While BrightPay has been well known for its excellent payroll functionality, we have been working hard on delivering more and more useful HR features to our customers. Bookkeepers using BrightPay alongside the optional cloud add-on, BrightPay Connect, have access to a more streamlined workflow between human resources and payroll.
- Using BrightPay Connect’s self-service portal, annual leave can be requested by clients’ employees and approved by the employer before flowing back into the payroll software.
- With the self-service portal, bookkeepers can also offer their clients access to run and view payroll reports whenever they like. With the reports automatically available to their clients, it improves the bookkeeper’s workflow as well as saving them time.
- Once payroll has been finalised, payslips are automatically sent to employees’ Connect portal. Employees have access to their payslip archive at any time. It ensures they never lose a payslip, and they have access to them whenever they require it.
To discover more about BrightPay’s features such as batch processing capabilities, integration with numerous accounting packages, and the ability to streamline your payment methods, download a 60-day free trial of BrightPay now. To learn more about BrightPay Connect’s payroll and HR functionality, book a demo today.
Related Articles:
Dec 2020
4
BrightPay win COVID Hero Award
I’ve been called a hero a couple of times in my life. There was that time at uni when I whipped out a bottle of Apple Sourz at an afterparty. Or there was the time when I saved a baby bird from being eaten by my dog. But none of these times hold a candle to how good it feels to be part of the team at BrightPay Payroll Software who have won the COVID Hero Supplier Award at the Accounting Software Excellence Awards 2020.
Sure, it would have been great to do a clean sweep and win all the awards going, (we were nominated for 3 in total) but this one has a special place in our hearts as we have put so much into making sure our customers have felt supported during what has surely been one of the toughest periods of time in living memory. So to be not only recognised for our efforts but awarded for them, well - let’s just say *gulp* sorry I just need a moment I have something in my eye.
There were a number of criteria that were considered by the panel for this award. Judging took into account the speed, time and relevance of businesses’ COVID-19 response and how many customers accessed it. They were looking for businesses that really went the extra mile and thought outside the box to make their customers feel supported, whilst also managing to reflect their brand values.
As BrightPay’s core brand value is to provide outstanding payroll software with amazing customer support at affordable pricing, the fact that we managed to maintain this during the pandemic and up our ante to match the ever-changing needs of our clients AND be awarded for it is very special indeed.
Speaking at the Accounting Excellence Awards, host extraordinaire Mike Goldsmith said “the judges saw that BrightPay went above and beyond to support their clientbase and payroll professionals at a time when they were under pressure with furlough claims and interpreting guidance. BrightPay did this through a coordinated strategy that went beyond product enhancement. Their success in this was evidenced by high customer satisfaction and impressive reach with their support material.”. Brb, off to print this off on t-shirts for all the staff.
So thank you to all our customers as, without you, we really would be nothing! This will be an extra reason to celebrate at our virtual Christmas party this weekend (any excuse for an extra glass of bubbly!).
Related articles:
Payroll & COVID-19: Growth and profit opportunities
Free Webinar: Extended Furlough Scheme Explained
Why are BrightPay the perfect payroll partner during challenging times?
Nov 2020
12
BrightPay Shortlisted For Two Top Payroll Awards
We are delighted to reveal that we have been shortlisted for both ICB LUCA Payroll Software of the Year 2020 and ICB LUCA Friendliest Software of the Year 2020. Having won the LUCA Award for Payroll Software of the Year last year, 2019, we are hoping to make it two years running.
The LUCA Awards are the ‘Oscars’ of the bookkeeping profession and are presented in recognition of the year’s outstanding bookkeepers and the many organisations and vendors that complement the valuable work that they do. It will be down to ICB students and members to vote and determine which payroll software provider is the best and friendliest.
Our recent BrightPay customer survey suggests some of the reasons why we have been shortlisted:
- We asked: How satisfied are you with BrightPay Payroll Software?
You said: 47% of our customers said they were extremely satisfied, 43% said they were very satisfied and 9% said they were satisfied with BrightPay. This comes together to a total of 99.6% customer satisfaction rate, which is fantastic news for everyone on the BrightPay team. - We asked: How satisfied are you with BrightPay Connect?
You said: An incredible 97.9% of our respondents said they were satisfied with BrightPay Connect, our optional add-on to the payroll software. The most highly rated BrightPay Connect features included automatic cloud backup (99.6%), online employer dashboard (99.5%) and employee self-service portal & app (99.4%). - We asked: How satisfied are you with BrightPay's Customer Support?
You said: The majority of customers rated BrightPay's telephone support (97.35%), email support (98.2%), online help documentation (98.1%) and online video tutorials (99.2%) as excellent, very good or good, giving our customer support team an overall satisfaction rate of 98.2%. - We asked: How would you rate BrightPay’s handling of COVID-19?
You said: 98.6% of customers answered that they found our handling of COVID-19 overall to be either excellent, very good or good - in particular, our free online COVID-19 webinars (99.4%), payroll upgrades (98.8%), online help and support (98.3%) and phone and email support (97.4%).
The winners will be announced as part of the 11th Annual Bookkeeping Summit, being held virtually at the awards evening on 17th November. Best of luck to all the finalists!
Related articles:
Oct 2020
28
BrightPay wins Best Payroll Software of 2020 by Digital.com
Digital.com has added BrightPay to its list of best payroll software of 2020. The top 20 solutions were selected based on basic payroll functions, reporting, and additional features.
BrightPay and other companies were required to offer essential functions such as supporting all RTI submission types, full automatic enrolment functionality and HMRC recognised.
It was also necessary for the payroll software to offer additional features such as payroll journal integration and the ability to batch process multiple employers at the same time.
Digital.com’s research team conducted a 40-hour assessment of over 210 payroll software companies across the web.
Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products.
Payroll Software you can trust…
The award comes just one year after BrightPay was announced as the winner of ‘Payroll Software of the Year’ 2019 at the ICB Luca Awards. This also follows BrightPay winning Payroll Software of the Year 2018 at the AccountingWEB Software Excellence Awards.
With nearly 30 years of payroll experience, our products are used to process the payroll for over 320,000 businesses across the UK and Ireland. BrightPay also has an impressive 99% customer satisfaction rate and a 5-star rating on Software Advice.
BrightPay for SMEs
BrightPay includes several useful payroll features and support that are very beneficial for employers:
- Since COVID-19 started impacting life as we know it, BrightPay introduced a comprehensive payroll response plan which to date includes 34 webinars, with over 26,000 attendees and released 15 software upgrades to automate the new scheme calculations.
- This year we introduced payroll journal API integration with a number of new accounting packages. This allows users to send the payroll journal directly to their accounting software from within BrightPay. BrightPay currently has direct integration with AccountsIQ, FreeAgent, KashFlow, Twinfield, Sage One, Quickbooks Online and Xero with many more currently in development.
- With BrightPay Connect, we have also launched the employer payroll dashboard which gives an overview of the payroll information in one place. It also automatically backs up your payroll file every 15 minutes when open and again when the payroll file is closed.
These are just a few of the many features we have in BrightPay that can help SMEs, but there’s so much more on offer.
See how BrightPay can help your business
Don’t miss out - book a payroll demo today to see these features in action and to discover more ways that BrightPay’s award-winning software can improve efficiency and save you time.
Thanks again to Digital.com for the award and all our customers supporting us during this challenging period.
Related articles:
Blog: BrightPay wins ‘Payroll Software of the Year 2019'
Blog: BrightPay wins ‘Payroll Software Product of the Year’
Digital.com: The Best Payroll Software of 2020 - BrightPay
Nov 2019
29
BrightPay wins ‘Payroll Software of the Year 2019'
BrightPay was announced as the WINNER of ‘Payroll Software of the Year 2019’ at the ICB Luca Awards.
The annual LUCA Awards recognise outstanding achievement in the bookkeeping world, where ICB members and students vote in an online ballot to decide the winners of the awards. This year, BrightPay was awarded Payroll Software of the Year, over shortlisted contenders Moneysoft, Sage and Xero.
The awards took place earlier this week, during the annual two-day Bookkeepers Summit, where the BrightPay team had great feedback from the ICB members who are using BrightPay.
Payroll Software you can trust…
The award comes just one year after BrightPay was announced as the winner of ‘Payroll Software of the Year’ 2018 at the AccountingWEB Software Excellence Awards.
With over 25 years of payroll experience, our products are used to process the payroll for over 320,000 businesses across the UK and Ireland. BrightPay also has an impressive 99% customer satisfaction rate and a 5-star rating on Software Advice.
BrightPay for Bookkeepers
BrightPay includes a number of features that are very beneficial for bookkeepers.
- With BrightPay, you can batch process the payroll. You can finalise payslips, check for coding notices, and send outstanding RTI & CIS submissions to HMRC for multiple employers at the same time.
- BrightPay includes direct integration with accounting packages, where you can send your payroll journal directly from BrightPay to Sage One, Quickbooks Online and Xero at the click of a button.
- With the BrightPay Connect add-on, there is the ability to invite your clients to an online employer dashboard. The client can enter their employee’s hours and payment information for the pay period, and once reviewed, this information can be synchronised to the payroll software on the bureaus PC.
These are just a few of the many features we have in BrightPay that can help bookkeepers, but there’s so much more on offer. Don’t miss out - book a demo today to see these features in action and to discover more ways that BrightPay’s award-winning software can improve efficiency and save you time.
We would like to say a massive thank you to all of the ICB members and students who voted for us this year and to all of our customers. Go team BrightPay!!
Jul 2019
8
BrightPay - Award-winning payroll software you can trust
After winning ‘Payroll Software of the Year’ at last years’ Accounting Excellence Awards, the BrightPay team are delighted to be shortlisted in the payroll software category again this year. The winner is decided by a public vote held by AccountingWEB, whereby members are asked to rate the software systems that they use to determine the best products on the market.
In recent months, BrightPay carried out a customer survey and we were happy to discover that we have maintained our 99% customer satisfaction rate. Recent comments from some of our happy customers include:
- “Using BrightPay has revolutionised the way we manage payroll as a practice. The staff are always extremely friendly and helpful, and especially attentive to suggestions.” - Carol Webb, Casktrak Ltd
- “After using other payroll packages for several years, I was highly delighted when I discovered BrightPay. The time I save per payroll is great and it’s the easiest, fastest and operator-friendly software I have ever used.” - Irene Hopkinson, Westmill Accountancy
- “Having tried various payroll software, BrightPay is far superior to anything else on the market and their customer support is superb.” - Helen Bower, Adder Bookkeeping Ltd
- “BrightPay is the first payroll software we have used which is truly fit for purpose. The functionality and straightforward approach of the software is second to none, and when paired with the fantastic customer support and value for money makes BrightPay the payroll software provider of choice.” - David Atyeo, Donovan Atyeo
- “This is our first year using BrightPay Connect and we are so pleased with it as it has enabled us to automate more in the way reports and how payslips are delivered to our clients. Really love the approval feature. Well done!” - Bharat Hathi, BDH Chartered Certified Accountants
Over the past year, our team of developers have been working hard to make BrightPay better than ever. We have added many new features to help our customers manage their payroll processing more efficiently.
- This year we introduced payroll journal API integration with a number of accounting packages. This allows users to send the payroll journal directly to their accounts software from within BrightPay. BrightPay currently has direct integration with Sage One, Quickbooks Online and Xero with many more currently in development.
- Another new feature this year is batch payroll processing, whereby users have the ability to finalise payslips, check for coding notices and send outstanding RTI & CIS submissions for multiple employers at the same time, which has significantly reduced the payroll processing time for payroll bureaus and accountants.
- With BrightPay Connect, we have also launched the client payroll entry and payroll approval feature, which is a game-changer for payroll bureaus and accountants. Clients can enter their payroll information into an online employer dashboard. Once reviewed by the bureau, the information is seamlessly synchronised back to the payroll software, eliminating the manual input and putting the onus on the client to make sure that the payroll information is 100% accurate.
Book an online demo today to find out more about our new features. You can also have a look at our Accounting Web Product Showcase where Ann Tighe from BrightPay shows AccountingWEB’s head of insight John Stokdyk some of the features that enable accountants to save time and boost efficiency.
Best of luck to all of the software providers who have been shortlisted for an Accounting Excellence Award.
Sep 2016
22
BrightPay announced as a finalist for CIPP’s ‘Payroll Software Product of the Year’ award
The finalists for the CIPP Annual Excellence Awards have just been announced. We are delighted to reveal that BrightPay has been shortlisted for the ‘Payroll Software Product of the Year’ award for the second year running.
CIPP's Annual Excellence Awards will be held on Thursday 6 October at the Celtic Manor Resort, Wales. The awards are the longest running awards in the industry, currently in their 13th year. Being the only awards from a Chartered professional body for payroll, they are the most prestigious awards for individuals and organisations in the industry.
The awards ceremony will be run alongside CIPP’s Annual Conference and Exhibition which will take place on 6th & 7th October. BrightPay will be exhibiting at the conference allowing attendees to ask us any questions you might have. Make sure to chat to the BrightPay team where we can give you a quick demo of the software and take you through our newest feature – BrightPay Cloud.
Find out more about CIPP’s Annual Conference and Exhibition and Annual Excellence Awards here.
Aug 2016
29
BrightPay Reviews & Testimonials - Find out what our customers think?
At BrightPay, we enjoy exceeding our customers’ expectations. We are constantly improving our payroll and auto enrolment software and the support that we provide for all our users enhance your customer experience.
To do this, BrightPay recently carried out a Customer Satisfaction Survey to find out what our customers really think. The results were overwhelming! We were delighted to discover that both BrightPay and our customer support team have a satisfaction rate of 99%.
Customers left remarkable comments, praising BrightPay’s simplicity, reliability, functionality, value for money, customer support… the list goes on! Here is a selection of some of the comments…
- I have used BrightPay for nearly two years now and I love it! Its great value for money. It saves me time a does a great job. I can't recommend it enough
- BrightPay is the very best software I have ever purchased!!
- From day one it's been a delight to deal with BrightPay - it's improved my relationship with HMRC - I can't recommend them enough - it's almost a pleasure to do the wages each week!
- This is a great program for any size of company and it is very easy to use, has everything you need, and is it very good value for money, I would recommend this program to everyone who need payroll
BrightPay saves time & money…
- I absolutely love using BrightPay. It has reduced the time it takes to do my payroll to less than an hour when it used to take nearly three! It links to Nest and creates bank files making payments faster. It has built in letters and reminders for auto enrolment and really does the work for you
- Using BrightPay has made my life so much easier - time spent would have been easily 70% longer if I didn't have BrightPay
Switching to BrightPay…
- I used Sage for many years and was nervous about changing. The changeover from Sage to BrightPay was quick and easy. The payroll experience is now a pleasure!
- Transition from other software was so easy any queries are answered professionally and in a timely manner
BrightPay vs. competitors…
- IRIS, ADP and other outdated payroll systems have had their day, the new world is BrightPay for payroll processing. User friendly, practical and versatile software making running payroll easy and me look good
- I regularly recommend BrightPay to those I know who have need of payroll software, it does everything that the more expensive software will do but it is in my opinion more efficient, easier to use and with greater benefits
- In my opinion BrightPay is about the best payroll and Auto Enrolment software in the market, easy to use and efficient. Totally reliable and always up to date software. Keep up the excellent work
BrightPay’s value for money…
- BrightPay is extremely functional and very good value for money. We moved from Iris in April 2015 and have not regretted the decision
- I couldn't believe how affordable it is, definitely customer focused as they put customers first instead of their own pocket
BrightPay’s support team…
- Telephone support is rarely needed as the software is intuitive with "help" feature that provides 99% of the answers. For that rare 1% that persist I find telephone support is easily accessible, patient and they know their product well.
- From the start I found it easy to understand the programme; when I needed advice, I found it easy to obtain through the Helpline. I thoroughly recommend BrightPay
BrightPay’s functionality & ease of use…
- Very user friendly payroll software. Compared to other packages I used before this software was breeze to use and the tutorials on their website are great
- I can't recommend this highly enough. Super reliable, super-fast, well supported. It's a pleasure to work with something which has been so thoroughly well designed and built.
- BrightPay is so easy to use anyone with a little knowledge can use it with ease. You can rest reassured that your duties as an employer are being satisfied and all in less time than with other payroll software. I would recommend BrightPay to everyone
- Since changing to BrightPay it has not only been cost effective for the business but extremely easy to use and has made the auto enrolment process easy and stress free
BrightPay for bureaus…
- I wouldn't hesitate to recommend BrightPay to both professional payroll bureaus, employers and single people alike. I have found very few problems with our switch over and I am a bureau processing well over a hundred payrolls
- I have used BrightPay for several years with the bureau service and it has never let me down. The aftercare and personal attention is second to none. I have recommended BrightPay to several of my colleagues and I know I can do this with every confidence they will never look at another software program for payroll
BrightPay for employers…
- Would recommend to any small start-up business as a MUST to have peace of mind and your PAYE all secure and HMRC fully up to date
- If you're a payroll novice, like me - don't worry. Get BrightPay. Use it and know that you're getting it right
- This software has transformed the process of handling employees in small enterprise - the previous burden has been lifted off my shoulders, and it helps me keep abreast of my commitments to report and pay over money to HMRC like a dream.
This is just a fraction of the hundreds of wonderful comments that BrightPay received! You can also find out more about what customers have to say on the BrightPay testimonials and BrightPay case studies pages on our website.
If you haven’t yet seen BrightPay, you can book a demo with our sales team. The 20 minute online demo will take you through processing both payroll and auto enrolment. You can also download a 60 day free trial of the software with full functionality.
Aug 2016
15
BrightPay shortlisted for Payroll Product of the Year Award
The Payroll World Awards finalists have just been announced. We are delighted to reveal that BrightPay has been shortlisted for the ‘Payroll Software Product of the Year’ award for the second year running.
A panel of 12 judges now face the daunting task of deciding on winners for each category. 142 companies have been shortlisted for all the awards. For the payroll product of the year, the judges are looking at each finalist to examine where the payroll software can offer business benefits to their customers.
The payroll software industry has become increasingly competitive and the Payroll World judges want to see evidence that BrightPay can provide the following;
- Offering significant cost savings/business benefits to clients
- Customer satisfaction including client testimonials
- Innovative client solutions
A few interesting statistics from BrightPay’s recent customer survey include:
- BrightPay has a 99% customer satisfaction rate and 98% for customer support.
- 99.7% of customers rate BrightPay as excellent, very good or good for overall quality.
- Customers describe BrightPay as reliable, high quality, useful, unique and good value for money.
- 99.5% think BrightPay’s interface is user-friendly.
- 99.8% agree BrightPay is automated.
- 99% of customers save time and money.
- 88% save on administration. 99.5% of customers believe that BrightPay is committed to keeping up with changes in payroll legislation
- 98% of customers rate our customer service as excellent; very good or good.
- BrightPay has a 98% satisfaction rate for customer support.
- 97% agree customer support are knowledgeable and 99% agree they are professional.
- 98% of customers find it beneficial that BrightPay includes free email and phone support.
- 90% of customers agree that BrightPay's customer support has improved in the last year.
The winners will be announced this November at the Payroll World Awards Event. Best of luck to all the finalists.
Check out the list of finalists for the payroll software product of the year here.
Oct 2013
24
BrightPay shortlisted for AccountingWeb Software Satisfaction Awards
We are delighted to let you all know that we have been shortlisted by AccountingWeb for their Software Satisfaction Awards – Payroll Category. We would like to say a big thank you to all of our BrightPay customers that gave such positive feedback which has resulted in us being shortlisted. Customer satisfaction is paramount to us here in BrightPay. We will strive to ensure the highest level of customer satisfaction both in our product and service at all times.
The winners will be announced on the 7th November so wish us luck!
http://www.accountingweb.co.uk/article/software-satisfaction-awards-shortlists-revealed/548792
