Collaboration is at the centre of BrightPay’s plan of continuously addressing the challenges our customers face by ensuring we can offer new and innovative solutions. Our partnership with Modulr, the UK payments platform, achieves exactly this. The API integration will significantly simplify the task of managing payroll payments for thousands of our customers across the UK. Through Modulr, BrightPay’s customers can eliminate the need to create bank files and the manual work associated with making payments to employees.
The Modulr BrightPay integration enables accountants to provide their clients with a new service, the option of a seamless payroll workflow. Using Modulr, accountants and bureaus can offer accounts to individual clients, which allows payroll payments to be initiated within BrightPay payroll software without the need for payment files. Its functionality provides numerous benefits for accountants and their clients.
Modulr is the tech behind the tech. It’s likely you’ve been using their payments infrastructure without even knowing it. They are the award-winning payments partner behind Revolut, Sage, Iwoca and over 10,000 businesses (and millions of customers). The fintech company has established itself as a leading alternative to wholesale and commercial payments. It is FCA approved, has direct access to Faster Payments and is a partner of Visa, granting it direct access to the industry-leading global payments network.?
We want our customers to have the best experience possible and this collaboration with Modulr is an important step in this. We are confident that this partnership will improve the payroll workflow. We maintain that having a seamless payroll service should be available at an affordable price point and as our BrightPay customers know, we don’t believe in complicated pricing structures, opaque amounts or unfair selling tactics. That’s why BrightPay will not be receiving any referral fees for this service. This allows our customers who register with Modulr to avail of it at a highly competitive rate.
On Thursday, 22 April, join the BrightPay and Modulr teams for a free webinar, as we explore what you need to know about this Direct Payments functionality. Plus, we will demonstrate how quick and seamless the process is in both BrightPay and Modulr.
Switching software for any business can be a confusing, challenging, and disagreeable process. When it comes to payroll software, this challenge can be even greater. If you are in the process of switching to a new payroll software you may have spent weeks, months even, searching for the best available solution. This likely involved speaking to various customer service and sales teams, watching online product demos, and comparing all the different options available to you. By now, you may have narrowed down your choices. Chances are, this will include BrightPay Payroll Software!
From your research, you fully understand all the additional features and advantages that this new software will bring, from automating tedious tasks to saving you money in the long run. Yet, many businesses who have spent months and months of their time analysing their options, who are fully aware that they are losing money and opportunities by staying with their current provider, are still hesitant to make the move. They feel that the challenges are greater than the benefits.
Let’s take a look at some of these very real challenges and examine how they can be minimised.
Implementing any new software has teething problems. It’s not simply a matter of installing the software; it also means migrating the data over to a new system and ensuring that your team is properly trained to use and make the most of it. Accomplishing this while ensuring that it doesn’t interfere with your day-to-day operations can be quite challenging. You cannot afford to process your own or your client’s payroll incorrectly.
With BrightPay, we recommend that you initially run your new payroll software alongside your previous software. This is a good way to determine that everything has been set up correctly in BrightPay and there are no inaccuracies. It also provides the comfort of knowing you have a fail-safe. We offer a 60-day free trial, an ideal way to test out the software to see if it’s the right fit for your business.
How much time will you have to spend entering data to get the new payroll system up and running? Arguably, migrating data from an old system to a new one, is the most time-consuming part of the job. Certainly, it’s the most tedious. However, it is an important part of the process and requires careful attention to reduce errors and minimise potential issues. Early preparation is key.
To speed up this process, BrightPay facilitates the importing of employee information. If your current payroll software allows it, you can export your data in a CSV file format (or to Excel, which can subsequently be converted to CSV format) and import it into BrightPay. If there is no option to export a CSV file, you also have the option to import the employee information using a FPS file. We also have a dedicated migration team that can assist you through this process.
Customer support is something that every business needs when switching to a different payroll software. Even if migration runs smoothly, chances are you’ll have a question or a tricky issue down the line that you will need help with. When considering your options, check whether the payroll software provider you choose has a dedicated customer support team, how you can get in touch with them, and if there are any additional costs to avail of support. What other forms of support do they offer? Are there webinars, online product documentation, step-by-step guides and video tutorials easily available?
A lack of support beyond the implementation phase is not acceptable and neither is a whole load of added costs. BrightPay support is completely free and has been for nearly 30 years! This includes payroll experts available via phone or email, free webinars, video tutorials, eBooks, and comprehensive online support documentation. All BrightPay licences include software updates in response to any changes to payroll legislation and government schemes.
We believe providing free support is what’s best for our customers and it motivates us to create easy to use, problem-free software. Don’t just take our word for it though. View our customer testimonials page and see for yourself!
Data Protection has always been a concern for BrightPay and we’ve always aimed to act with complete integrity in this regard. Like all companies, in preparation for GDPR we have had to complete a total review on how we gather, maintain and use data. Find out about BrightPay’s security measures.
Knowing when to make the move can be difficult. On one hand, waiting for the new tax year may look appealing but on the other hand, staying with your current provider may have a negative impact on your business. We would recommend moving at a time that is most convenient to you. If this means waiting for the new tax year, then you will only have to import employee details into BrightPay. If you want to move mid-year, then both employee information and their mid-year pay information will need to be imported.
Book a demo to avail of a free migration consultation with the BrightPay team. You will be assigned a dedicated account manager to help you through your decision making and setup process, ensuring a smooth transition to BrightPay.