Our support lines our extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.

Statutory Sick Pay

To enter Statutory Sick Pay for an employee in Bright Pay, select ‘Payroll’ followed by the employee’s name on the left to access their payslip

Under ‘Statutory Pay’, click the ‘Calendar’ button and on the employee’s calendar, select the date range the employee is out sick

Click the ‘Sick’ leave option at the bottom right of the screen to apply the sick leave. The number of Qualifying Days, Waiting Days & Statutory Sick Pay Days will be displayed on the screen.

Press ‘Close’ to return to the employee’s payslip. If sufficient historical payroll data is present for the employee, Bright Pay will automatically calculate the employee’s average weekly earnings and apply any Statutory Sick Pay due to them.

If sufficient historical payroll data isn’t available within Bright Pay to calculate the employee’s average weekly earnings but you are aware that they are entitled to receive statutory sick pay based on previous payroll records, simply click on the ‘Edit’ button and tick to ‘override the average weekly earnings calculation’.

Similarly, if you are aware that the employee is not entitled to any Statutory Sick Pay in this sick leave, tick the box provided within the ‘Edit’ facility.

Bright Pay will continue to apply any Statutory Sick Pay due until the sick leave end date.


BrightPay Payroll Demo

BrightPay Connect Demo

Employee Smartphone App Demo


Setting up a New Employer

Additional Employer Information


Adding an Employee - Personal / Employment Information

Adding an Employee - Tax / NIC

Adding an Employee - Payment Information

Setting up a Director

Employee Calendar

Importing into BrightPay

Importing Employees via CSV file

Importing Employees via FPS file

Importing from Previous Tax Year

Importing from Sage

Importing from IRIS

Importing from HMRC Basic PAYE Tools

Processing Payroll

Payment Schedule

Running Payroll

Additions and Deductions

Pension Deductions

Attachment Orders

Processing Holiday Pay

Allocating Pay Across Departments

Finalising Payslips

Making Corrections to Payroll


Email Payslips

Export Payslips

Print Payslips

Starters and Leavers

Mid Year Starter

Processing Leavers

Statutory Payments

Shared Parental Pay (ShPP) Birth

Shared Parental Pay (ShPP) Adoption

Statutory Sick Pay

Statutory Maternity Pay

Statutory Adoption Pay

Ordinary Statutory Paternity Pay (Birth)

Ordinary Statutory Paternity Pay (Adoption)


Ascertaining Payments Due to HMRC

Real Time Information

Payroll Journals

Quickbooks Online - API

Sage One - API

Xero - API

Automatic Enrolment - API Integration

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Aviva API Integration


The People's Pension

Smart Pension

Automatic Enrolment Features

Employee Assessment

Enrolling Employees


Opt Outs & Refunds

AE Reporting

Ongoing Monitoring

Auto Enrolment - The Movie!

BrightPay Connect

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BrightPay Connect Overview

Setting up BrightPay Connect

CIS (Construction Industry Scheme)

CIS - Entering Contractor and Subcontractor Details

CIS - Processing Subcontractor Details

CIS Submissions to HMRC


Downloading and Installing

Reporting and Analysis