Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Agent Settings

Government Gateway - Sender Credentials

Bureau users can use the 'Agent Settings' utility to instruct BrightPay to use their own sender credentials and include agent details on all RTI submissions.

  • To instruct BrightPay to use agent credentials, go to File > Agent Settings > Government Gateway.

  • Tick to indicate that you wish to use the sender credentials on gateway submissions, you can choose to 'always - override employer credentials' or use 'only where employer credentials are not provided'.  

  • Enter the relevant information > 'Save'.

 

  

Nest - Delegate Credentials 

Bureau users can use the "Agent Settings" utility to instruct BrightPay to use their own Nest delegate credentials on all Nest submissions.  

  • To instruct BrightPay to use the delegate credentials, go to File > Agent Settings > Nest.

  • Tick to indicate that you wish to use the delegate credentials on Nest submissions, you can choose to "always - override employer credentials" or use "only where employer credentials are not provided".

  • Enter the relevant information > 'Save'.

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

Important Information for Mac UsersBureau Enhancements - Additional Functionality Bureau Licence Holders (Only)Installing BrightPayOrdering for The New Tax YearImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsProcessing PayrollPayroll CalendarPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisGender Pay Gap ReportingPayroll JournalsStartersLeaversStudent Loan DeductionsStatutory PaymentsPensionsAttachment of EarningsExpenses & BenefitsPayroll GivingDirectorsEmployee CalendarEmployer CalendarHolidaysTaxScottish Rate of Income Tax (SRIT)National InsuranceEmployment AllowanceApprenticeship LevyNational Minimum/Living WageOff-Payroll Working in the Public SectorRates & Thresholds at a GlanceMileage Allowance Payments (MAPs)Year EndBacking Up/Restoring Your PayrollConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay ConnectGDPR