Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Important Information for Free Licence Users

Small employers with 3 or less employees are entitled to use BrightPay at no cost. To register for a free licence please click here .

The free licence is limited to one employer with 3 or less employees, the three employee limit includes both previous (leavers) and current employees in any tax year.

 

Please note the following:

Telephone support is not included for free licence users, however you can avail of email support by contacting support@brightpay.co.uk.  

If you require phone support, please consider a Standard Licence.

There are helpful guides and videos on our support webpage available for all users.

https://www.brightpay.co.uk/docs/

https://www.brightpay.co.uk/tutorials/

 

The following functionality is not available for free licence customers:

  • Payrolling of Benefits/P11D Expenses & Benefits

  • CIS Payments

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

Important Information for Free Licence UsersImportant Information for Mac UsersBureau Enhancements - Additional Functionality Bureau Licence Holders (Only)Installing BrightPayOrdering for The New Tax YearImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsProcessing PayrollPayroll CalendarPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisPayroll JournalsStartersLeaversStudent Loan DeductionsStatutory PaymentsPensionsAttachment of EarningsExpenses & BenefitsPayroll GivingDirectorsEmployee CalendarHolidaysTaxScottish Rate of Income Tax (SRIT)National InsuranceEmployment AllowanceApprenticeship LevyNational Minimum/Living WageOff-Payroll Working in the Public SectorRates & Thresholds at a GlanceMileage Allowance Payments (MAPs)Year EndBacking Up/ Restoring Your PayrollBrightPay Licence Terms and ConditionsConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay ConnectGDPR