Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

Deleting a Company in BrightPay Connect


Important Information - Please read

 

  • Deleting a company from BrightPay Connect will remove all data from BrightPay Connect for both the employer and employees. Once this action is performed, this data cannot be recovered. 

  • Before deleting a company, it is strongly advised that users ensure they have an up-to-date backup of their payroll data saved elsewhere for the tax years in which they were using BrightPay Connect. 

    Assistance on how to create a payroll backup from within BrightPay can be found here



Deleting a Company in BrightPay Connect

 

  • Sign into your Connect account here by entering your username and password

  • Select the employer you wish to delete on your home dashboard:



  • Select Settings at the top right, followed by Delete:




 

  • Type in your employer name to match as shown, and click Delete:



 

  • Your employer data will now be removed from your BrightPay Connect account. 

    Simply log out of your BrightPay Connect account when ready to do so. 


 

 

 

After completing the above, it is important to ensure that you are also signed out of BrightPay Connect within your BrightPay software. 

 

  • Open your Brightpay software and on your BrightPay home screen, select the 'Connect' tab, followed by 'Sign Out':



 

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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