Our support lines are extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.

Disabling/Editing Employee Access to Self Service

You can enable or disable access to Self Service and enter/change the email address for each employee at any time using BrightPay on your computer.


1) Within your BrightPay software, open the company you require and click the green Cloud icon in the top right hand corner of the screen.

2) Choose 'Employee Self Service Options'.

3) Select 'Employee Access' tab to make any required changes and click 'Save'.

 

 

4) Synchronise your data back up to BrightPay Connect for the changes to take effect.

Need help? Support is available at 0345 9390019 or support@brightpay.co.uk.

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