Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Excluding a submission from the 'Unsent Submissions 'Count'

Where RTI submissions remain outstanding, by default the number outstanding will be brought to your attention on your RTI menu header:


 

 

The BrightPay starting screen will also indicate this, where this column has been selected:


 

 

 

Should you wish to exclude an RTI submission from your 'unsent submission count', within the RTI utility, simply select the submission from the left hand listing, followed by More > Exclude from 'Unsent Submissions' Count:

 






This will in turn remove/decrease the number of submissions outstanding from your RTI menu header, as well as from your starting screen (where applicable).

 

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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