Our support lines are extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.

Installing the software on to your PC


To install BrightPay, simply select 'Download/Upgrade' under the ‘Download’ menu on the BrightPay website.  Click on the designated ‘Download’ button for the version you require. Previous years' versions can also be downloaded here, if required.  

 

1) If you are asked whether you would like to run or save the software, select ‘Run’ when prompted.

2) On the ‘Welcome to BrightPay Setup Wizard’, click ‘Next’ to continue.

3) Read the license agreement carefully and if happy to accept the terms, tick the box provided.  Then click ‘Next’.

4) On the next screen, you will be asked where you would like to install the software. The recommended default location for the installation will be displayed in the box. To install to this folder, simply click ‘Next’. Alternatively, if you wish to install the software to a different location of your choice, click the ‘Change’ button and browse to your destination folder.

Please note: the software is designed to be installed and run from the local C drive of each user’s PC.  


5) Click ‘Next’ to continue.


6) You are now ready to begin the installation. Click ‘Install’ when ready.


7) As soon as the Setup Wizard has completed, simply click ‘Finish’.


The BrightPay icon should now be present on your Desktop in order to access the software.


8) In the event that an icon hasn’t been created on your Desktop, one can be created by browsing to your BrightPay installation folder and right clicking on the ‘BrightPay.exe’ file that can be found here. Selecting the option ‘Send to > Desktop (create shortcut)' will now place the BrightPay icon on the Desktop for you.  

Need help? Support is available at 0345 9390019 or support@brightpay.co.uk.

BrightPay Licence Terms and ConditionsCoronavirus (Covid-19) - Guidance for BrightPay usersImportant Information for Mac UsersBureau Enhancements - Useful Functionality for Bureau Licence HoldersInstalling BrightPayOrdering for The New Tax YearImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsCoding NoticesPayroll CalendarProcessing PayrollImporting Pay Data using CSV FileRTICommon HMRC Error MessagesAnalysisPayroll JournalsHMRC PaymentsMaking Corrections to PayrollScheduling Future PaymentsSwitching an Employee's Pay FrequencyDirectorsStartersLeaversStudent Loan DeductionsPostgraduate Loan DeductionsStatutory PaymentsAttachment of EarningsExpenses & BenefitsPensions (outside of Automatic Enrolment)Payroll GivingYear EndRates & Thresholds at a GlanceTaxNational InsuranceNational Minimum/Living WageMileage Allowance Payments (MAPs)Employment AllowanceApprenticeship LevyTermination Awards & Sporting TestimonialsOff-Payroll Working in the Public SectorGender Pay Gap ReportingLeave Reporting & Employee CalendarAnnual LeavePayslip TranslationsBacking Up/Restoring Your PayrollConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay ConnectGDPR