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BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

MultiUser Enhancements Details

 

For users of BrightPay Connect in BrightPay an enhanced integration checks the version of the employer file and checks if it is the most recent available and checks if any users are currently active in the employer file on another pc.

It will be of benefit to people who may be working remotely or in different locations as the multiuser feature can help assist if the user is not using the most recent employer file or if another user is already in the employer file.This functionality will allow for a completely seamless working from home process where there are multiple people that work on the same employer files.

When a user is signed into Connect via BrightPay and they open an employer an automatic check for what version of the employer file they are using and what was last synchronised to Connect will be performed. When you open the employer, BrightPay Connect will check to see if there is a more recent version of the employer file available to use, for example, if the payroll was last updated on a different computer or by a different user. If a more recent version is available, the option to use the latest version will be available, or the option to ignore the latest version and continue working on the version that you are trying to open.

Another automatic check will be performed to identify if another user has the same employer opened on their version of BrightPay when you open the employer, BrightPay Connect will notify you if another user is still working on the same employer. BrightPay Connect can notify you when the other user closes out of the employer, and it will also notify the other user that you are waiting to access that employer file.

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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