Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Employee Portal - My Details

The My Details page provides an employee with an overview of the personal details that their employer currently holds for them.

Updating Your Personal Details*

 

*Please note: this particular functionality must be activated by the employer to be available to the employee

 

1) Should you wish to update your personal details, within 'Employee Details', simply click 'Update my details'. Alternatively, click 'My Details' on the top menu bar.

2) To add or change details, click the 'Change' button next to each applicable field and enter or update the details as required. Click 'Submit Request', when completed.


Your employer will receive a notification with the details of your request for approval.

 

Please note: Some important details that your employer must report to HMRC such as date of birth, National Insurance number (NINO) and tax code cannot be changed here. For security, sensitive details (e.g. payment bank account information) are not displayed here either. Please contact your employer directly if any of these details needs to be updated.

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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