Our support lines our extremely busy as a result of the Coronavirus Job Retention Scheme being administered through payroll. Our Covid-19 Resources Documentation will generally answer your query

Also, please note that our support staff are working from home and may answer your call in a sometimes chaotic home environment. We appreciate your patience.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2020/21 tax year version.

New Starters and Recruitment Templates

Our sister product Bright Contracts provides a range of support material in relation to new starters and recruitment, including:

Need help? Support is available at 0345 9390019 or support@brightpay.co.uk.

Coronavirus (Covid-19) - Guidance for BrightPay UsersImportant Information for Mac UsersBureau Enhancements - Additional Functionality Bureau Licence Holders (Only)Installing BrightPayOrdering for The New Tax YearImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsCoding NoticesProcessing PayrollImporting Pay Data using CSV FilePayroll CalendarPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisGender Pay Gap ReportingPayroll JournalsStartersLeaversStudent Loan DeductionsPostgraduate Loan DeductionsStatutory PaymentsPensions (outside of Automatic Enrolment)Attachment of EarningsExpenses & BenefitsPayroll GivingDirectorsEmployee CalendarEmployer CalendarHolidaysRates & Thresholds at a GlanceTaxScottish Rate of Income TaxWelsh Rate of Income TaxNational InsuranceEmployment AllowanceApprenticeship LevyNational Minimum/Living WageOff-Payroll Working in the Public SectorMileage Allowance Payments (MAPs)Year EndBacking Up/Restoring Your PayrollBrightPay Licence Terms and ConditionsConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay ConnectGDPR