Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Client Details

The following client information can be recorded for each employer in BrightPay:

  • Contact name, email address and phone number

  • Alternative contact details

  • Label colour

  • Managed by

  • Status

  • Due date

  • Indicator for Final FPS/EPS, P60s, P11Ds

  • Default password (for emailing documents)

  • Notes


This information can be edited directly from the startup window by right-clicking on an employer and selecting the 'View/Edit Client Details' menu option (this menu also includes a quick one-click link to set a label colour).


 


Alternatively, the information can be entered via the 'Client Details' tab in Employer > Edit Employer Details when a file is opened in BrightPay.


 


Perhaps most usefully, these client details can be shown as columns on the BrightPay startup window, enabling you to more effectively manage your client workflows as an individual or across a team.

  • To set the columns to appear on the startup window, right click on the open employer screen and select 'Choose columns':

 




  •  Tick the desired columns and click OK - the startup window will now be updated to reflect the changes.

 

 

 

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

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