NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Customising your BrightPay Connect Account


For accountants, bookkeepers and payroll bureaus who are using BrightPay Connect as a multi-company platform, BrightPay Connect can be customised with your bureau settings. 

1) Within your BrightPay Connect account, click 'Settings' on your home screen. 

2) Enter your 'Bureau Details' -  your bureau name will appear going forward within the employer dashboard of your clients when they log in. It will also appear in email notifications sent to your clients. Your bureau contact details will also appear on your clients' dashboards.

3) Enter your 'Email Signature' -  this will be used in automated emails (e.g. when you invite a new user) as well as in email notifications sent to your clients.

4) Upload 'Your Logo' - upload your company logo in JPG, PNG and GIF file format, if desired. Your logo will subsequently be displayed to your clients on their login page. 

5) Click 'Save'  on completion.




For employers, BrightPay Connect can be customised as follows:


1) Within your BrightPay Connect Account, click into your Employer Portal and select 'Settings' followed by 'Notifications'.

2) If you would like to automatically schedule and send email notifications to your employees when new payroll related documents become available, tick the options you would like to enable. You can choose to enable:


  • payslip notifications

  • P60 notifications

  • P45 notifications

  • Auto Enrolment notifications


You can also choose to disable notifications for zero payslips.



Please note: document availability is set according to the rules you have set up in Employee Self Service Options on BrightPay on your PC or Mac.


3) To personalise your 'Email Signature', enter your signature accordingly. Click 'Send test email' to send a test mail to your user email address.

4) Click 'Save' to save your amendments.



Contact Details for Employees


1) Within your BrightPay Connect Account, click into your Employer Portal and select 'Settings' followed by 'Employer Details'.

2) Enter your Contact Details - the contact details entered will be visible to employees on their Self Service dashboard.

3) Upload 'Your Logo' - upload your company logo in JPG, PNG and GIF file format, if desired. Your logo will subsequently be displayed to your employees on their login page.

4) Click 'Save' on completion.

Need help? Support is available at 0345 9390019 or

23-24 BrightPay - System Requirements23-24 BrightPay - DownloadIntroduction to BrightPayImportant Information for Mac UsersStarting the New Tax YearImporting From The Previous Tax YearInstalling BrightPayMoving to BrightPay from another payroll softwareBureau Enhancements - Useful Functionality for Bureau Licence HoldersEmployer DetailsEmployee DetailsCoding NoticesPayroll CalendarProcessing PayrollImporting Pay Data using CSV FileDistributing PayslipsPaying EmployeesRTICommon HMRC Error MessagesAnalysisPayroll JournalsHMRC PaymentsMaking Corrections to PayrollScheduling Future PaymentsSwitching an Employee's Pay FrequencyDirectorsOff-Payroll Working (IR35)StartersLeaversStudent Loan DeductionsPostgraduate Loan DeductionsStatutory PaymentsAttachment of EarningsExpenses & BenefitsPensions (outside of Automatic Enrolment)Payroll GivingYear EndRates & Thresholds at a GlanceTaxNational InsuranceNational Minimum/Living WageMileage Allowance Payments (MAPs)Employment AllowanceApprenticeship LevyTermination Awards & Sporting TestimonialsGender Pay Gap ReportingLeave Reporting & Employee CalendarAnnual LeavePayslip TranslationsBacking Up/Restoring Your PayrollConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay Connect
BrightPay Connect - OverviewRegistering for BrightPay ConnectLinking an Employer to BrightPay ConnectCustomising your BrightPay Connect AccountAssigning a New User in BrightPay ConnectEditing/Deleting a User from BrightPay ConnectStandard Users - Invite and Manage UsersEnabling Employee Access to Self ServiceConfiguring Employee Self Service OptionsDisabling/Editing Employee Access to Self ServiceInviting Employees to use Self ServiceAutomated Cloud BackupRestoring from a Cloud BackupTwo Factor AuthenticationEmployer Self Service PortalEmployee Self Service PortalConnect for Bureaus - New featuresBrightPay Connect - Terms of ServiceConnect - MultiUser EnhancementsConnect - New Tax Year FAQs
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