Please find below guidance on the most common error messages that you may receive when sending payroll information using RTI to HMRC.
Please note: These error messages are generated by HMRC and not by BrightPay. If you require further assistance, please call the HMRC Employer Helpline on 0300 200 3200.
Need help? Support is available at 0345 9390019 or email@example.com.
At Bright, we’ve been working hard to improve the customer experience and make it easier to renew your BrightPay licence each year. With this goal in mind, we recently changed how software licences are purchased.
Going forward, you will need a Bright ID (previously known as BrightPay Account) to purchase BrightPay. If you are a BrightPay Connect user, you already have a Bright ID – just use the same email address and password that you use for Connect.