NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Signing In - User

When Two Factor Authentication is enabled on a Connect account all users will have to use this feature. When a user signs into Connect via BrightPay or through their internet browser they will be asked to send a security code to their email address that they will need to enter in the code on the login page for the extra security measure. When they select ‘Send Code by email', an email will be sent to the user with a 6 digit numeric code in it.


The user will have to enter the six digit numeric code in the Enter Code field and select ‘Verify’. Once the code is verified the user will be logged into their Connect account via BrightPay or via their internet browser.

As an alternative method rather than email, there is an option to add a telephone number to a user’s profile and have the code sent by text to the user as well as sent by email. When the user is logged into their Connect account, if they select the head icon in the top right hand side and select ‘Edit Details’.

The user can enter in their mobile number by selecting the option to 'Click here' to verify your mobile number.

The user needs to enter in the mobile number and and select 'I'm not a robot' and 'Save'. A code is now sent to the mobile number in order to verify the mobile number. Enter in the six digit numeric code texted to the mobile number in the code field and select ‘Verify’.

The phone number is successfully verified.

When a user tries to log into Connect now through their internet browser or through Thesaurus Payroll Manager they will see the two options – to 'Send code by email' or to 'Send code by text'.


If the user is logging into Connect through an internet browser on the login screen when you enter in the code there is a box for ‘Trust this browser’. The user can select this if they do not want to do the two-factor authentication each time the user logs into Connect via this internet browser. It will remember they logged in previously using two-factor authentication.

Need help? Support is available at 0345 9390019 or

23-24 BrightPay - System Requirements23-24 BrightPay - DownloadIntroduction to BrightPayImportant Information for Mac UsersStarting the New Tax YearImporting From The Previous Tax YearInstalling BrightPayMoving to BrightPay from another payroll softwareBureau Enhancements - Useful Functionality for Bureau Licence HoldersEmployer DetailsEmployee DetailsCoding NoticesPayroll CalendarProcessing PayrollImporting Pay Data using CSV FileDistributing PayslipsPaying EmployeesRTICommon HMRC Error MessagesAnalysisPayroll JournalsHMRC PaymentsMaking Corrections to PayrollScheduling Future PaymentsSwitching an Employee's Pay FrequencyDirectorsOff-Payroll Working (IR35)StartersLeaversStudent Loan DeductionsPostgraduate Loan DeductionsStatutory PaymentsAttachment of EarningsExpenses & BenefitsPensions (outside of Automatic Enrolment)Payroll GivingYear EndRates & Thresholds at a GlanceTaxNational InsuranceNational Minimum/Living WageMileage Allowance Payments (MAPs)Employment AllowanceApprenticeship LevyTermination Awards & Sporting TestimonialsGender Pay Gap ReportingLeave Reporting & Employee CalendarAnnual LeavePayslip TranslationsBacking Up/Restoring Your PayrollConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay Connect
BrightPay Connect - OverviewRegistering for BrightPay ConnectLinking an Employer to BrightPay ConnectCustomising your BrightPay Connect AccountAssigning a New User in BrightPay ConnectEditing/Deleting a User from BrightPay ConnectStandard Users - Invite and Manage UsersEnabling Employee Access to Self ServiceConfiguring Employee Self Service OptionsDisabling/Editing Employee Access to Self ServiceInviting Employees to use Self ServiceAutomated Cloud BackupRestoring from a Cloud BackupTwo Factor AuthenticationEmployer Self Service PortalEmployee Self Service PortalConnect for Bureaus - New featuresBrightPay Connect - Terms of ServiceConnect - MultiUser EnhancementsConnect - New Tax Year FAQs
GDPRBright Terms and Conditions and BrightPay End User Licence AgreementBright ID