Assigning a New User in BrightPay Cloud

BrightPay Cloud facilitates the setting up of two types of users - Administrators and Standard users. Users are the individuals who have some level of access to the data for one or more of the employers connected to your BrightPay Cloud account. 

• An administrator has full control over a BrightPay Cloud account, with the ability to edit account settings, add other users, redeem purchase codes, connect employers and manage all employer and employee information and processes.

• A standard user typically has access to just one employer in your BrightPay Cloud account, although they can be granted access to multiple employers if required. A standard user can view all employer (and associated employees) information and process employee self-service requests.

Depending on your business, you may need multiple users. If you are an accountant, bookkeeper or payroll bureau who manages payroll for multiple clients, you may wish to add your colleagues as co-administrators, and add a contact (e.g. the business owner) from each of your customers as a standard user to give them access to their own payroll data.

If you are an employer, you may wish to add a colleague as a co-administrator, and add your accountant or financial advisor as a standard user to allow them to easily access your payroll data.

To assign a new user in BrightPay Cloud:

1) First select the Users tab on the BrightPay Cloud Dashboard. 

2) Click the green 'Add' button at the top right of the screen

3) Select whether you would like to invite a 'new administrator' or a new 'standard user'.

4) Enter all relevant details for the user. Select the company (or companies) you wish a standard user to have access to and whether the user will be granted access to approve employee self service requests.

5) Click 'Submit'. You will be notified on screen that an invitation has been sent to the new user.

An email invitation will now be sent to the new user, asking them to confirm acceptance of the invitation and to register their details.  As soon as this information is submitted, the new user will now be able to log in to BrightPay Cloud and the original administrator will receive an email to confirm that the new user has accepted the invitation.

Deleting a User from BrightPay Cloud

Only an 'Administrator' has the right to delete a user on BrightPay Cloud.


1) Click the User tab on the BrightPay Cloud Dashboard and select the relevant user on the User dashboard. 

2) Click 'Delete this user', followed by 'OK' to confirm the deletion.


Please note: a user cannot delete their own account, nor can an administrator revoke their own access.

Editing a User in  BrightPay Cloud

Only an 'Administrator' has the right to edit a user on BrightPay Cloud.

1) Click the User tab on the BrightPay Cloud Dashboard and select the relevant user on the User dashboard

2) Make the amendment required and click 'Save'.