Where we offer dedicated support for a pension provider, this means that Brightpay can produce the contributions files (and where applicable the enrolment files) in the correct format for the pension provider in question.
BrightPay offers dedicated support for the following pension providers:
To produce enrolment files/ contributions files for upload into any of the above pension providers, click into the Pensions utility and select your pension scheme on the menu toolbar.
Please note: when preparing enrolment files/ contribution files in BrightPay, care should be taken that details entered at each step match exactly the details given to you by your chosen provider (including upper and lower casing). This is to ensure that enrolment files and contribution files will upload successfully for you.
If your pension provider first requires an enrolment file to be uploaded into their portal, click Enrolment Summary
To prepare a contributions file for upload into your pension provider's portal, click Contributions Summary
Need help? Support is available at 0345 9390019 or firstname.lastname@example.org.