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BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Connecting an Employer to BrightPay Cloud

1) Within your BrightPay software, open the company you wish to connect and click the Cloud icon in the top right hand corner of the screen.

2) Enter your BrightPay Cloud login details and click ‘Sign In’.

3) Next, click 'Connect Employer to Cloud' to bring you through to the set-up wizard.

4) Read the information on the following two screens and click ‘Next’ when ready.

5) On the Employee Self Service screen, if your employees will be availing of the employee self-service facility, select when you would like finalised payslips to be made available to them and click ‘Next’ again.

6) On the following screen, confirm the employees who will have access to Self Service, along with their email address and the password each will use to log in. Click on ‘Generate’ if you would like BrightPay to create employee passwords for you.

7) You are now ready to connect your employer file to BrightPay Cloud. Click ‘Finish’ to complete the process, followed by ‘Close’.


Your cloud icon at the top right of your BrightPay screen will now be green to indicate you are signed in. By clicking on this, you will be able to see when the employer file last synchronised to the cloud. 

While signed in to BrightPay Cloud, the employer file will synchronise every 15 minutes back to the Cloud, updating it with any changes you make to the employer file in BrightPay - whether it is finalising a pay period, entering dates on an employee’s calendar, changing employee details, recording a payment to HMRC etc.

BrightPay will also synchronise again when you close out of the employer file.


On BrightPay’s starting screen, you will find a BrightPay Cloud tab. This listing will confirm which employer files you have connected to BrightPay Cloud and also the date and time that they last synchronised.

Once an employer has been connected, BrightPay Cloud will maintain a chronological history of your backups automatically for you. These backups can be restored or downloaded at any time, by clicking on the spanner symbol for the employer in question.

Here you will also find the option to disconnect an employer from BrightPay Cloud if required.

A shortcut link to the cloud is also provided at the bottom of this screen to manage your account and to sign out when needed.

To connect another employer file for which you have purchased a subscription, simply open the company in BrightPay and repeat the connection process.

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

Important Information for MAC UsersInstalling BrightPayImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsProcessing PayrollPayroll CalendarPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisStartersLeaversStudent Loan DeductionsStatutory PaymentsPensionsAttachment of EarningsPayroll GivingDirectorsEmployee CalendarHolidaysTaxScottish Rate of Income Tax (SRIT)National InsuranceEmployment AllowanceNational Minimum Wage and National Living WageRates & Thresholds at a GlanceYear EndBacking Up/ Restoring Your PayrollBrightPay Licence Terms and ConditionsConstruction Industry Scheme (CIS)Ordering for The New Tax YearAutomatic EnrolmentBrightPay CloudExpenses & Benefits