Looking for support with payroll year end? Explore our year end support hub to access your free checklist, webinars, FAQs and more. Check it out.

BrightPay 2024/25 is now available. Click here to get started with BrightPay's cloud software or click here to download BrightPay for Windows/Mac.

Please note : We are experiencing a higher number of calls and emails at this time of year, so you may experience a longer than usual wait time in reaching one of our support agents. 

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Customising your BrightPay Cloud Account


Bureaus
 

For accountants, bookkeepers and payroll bureaus who are using BrightPay Cloud as a multi-company platform, BrightPay Cloud can be customised with your bureau settings. 

1) Within your BrightPay Cloud account, click 'Settings' on your home screen. 

2) Enter your 'Bureau Name' -  this name will then appear going forward within the employer dashboard of your clients when they log in. It will also appear in email notifications sent to your clients. 

3) Enter your 'Email Signature' -  this will be used in automated emails (e.g. when you invite a new user) as well as in email notifications sent to your clients.

4) Click 'Save'  on completion.

 

 

Employers


For employers, BrightPay Cloud can be customised as follows:

 

1) Within your BrightPay Cloud Account, click into your Employer Portal and select 'Settings' followed by 'Notifications'.

2) If you would like to automatically schedule and send email notifications to your employees when new payroll documents become available, tick the options you would like to enable. You can choose to enable:

 

  • payslip notifications

  • P60 notifications

  • P45 notifications

 

 

Please note: document availability is set according to the rules you have set up in Employee Self Service Options on BrightPay on your PC or Mac.

 

3) To personalise your 'Email Signature', enter your signature accordingly. Click 'Send test email' to send a test mail to your user email address.


4) Click 'Save' to save your amendments.

 

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

Important Information for MAC UsersInstalling BrightPayImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsProcessing PayrollPayroll CalendarPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisStartersLeaversStudent Loan DeductionsStatutory PaymentsPensionsAttachment of EarningsPayroll GivingDirectorsEmployee CalendarHolidaysTaxScottish Rate of Income Tax (SRIT)National InsuranceEmployment AllowanceNational Minimum Wage and National Living WageRates & Thresholds at a GlanceYear EndBacking Up/ Restoring Your PayrollBrightPay Licence Terms and ConditionsConstruction Industry Scheme (CIS)Ordering for The New Tax YearAutomatic EnrolmentBrightPay CloudExpenses & Benefits